Hotels Archives - WebRezPro https://webrezpro.com/tag/hotels/ Hospitality Property Management System Tue, 24 Mar 2026 21:58:13 +0000 en-US hourly 1 https://webrezpro.com/wp-content/uploads/2019/09/wrp_logo_circle_80by80.png Hotels Archives - WebRezPro https://webrezpro.com/tag/hotels/ 32 32 A Hotelier’s Guide to Responding to Online Reviews https://webrezpro.com/a-hoteliers-guide-to-responding-to-online-reviews/ Wed, 31 Jan 2024 15:52:00 +0000 https://webrezpro.com/?p=7326 Consumers rely heavily on reviews to make purchasing decisions. The quantity and quality of online reviews help them decide what to buy or where to book, which makes reviews critical to a business’s success. As of 2021, 99.9 percent of US consumers look at them when they shop, at least some of the time.  But […]

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]]> Getting to Know Your Guests: How to Gather Guest Data https://webrezpro.com/getting-to-know-your-guests-how-to-gather-guest-data/ Thu, 30 Mar 2023 14:45:00 +0000 https://webrezpro.com/?p=4953 In our digitally connected world, consumers expect increasingly personalized service from the businesses they choose to deal with—especially from those in the hospitality industry. To stand out in such a competitive market, hotels need to provide individually relevant (and therefore memorable) guest experiences, the key to which lies in guest data. Guest data has long […]

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]]> Hold The Phone! 6 Tips for Converting Hotel Calls to Bookings https://webrezpro.com/hold-phone-6-tips-converting-hotel-calls-bookings/ Tue, 22 Nov 2022 15:30:00 +0000 https://webrezpro.com/?p=5190 For hotels today, there is so much focus on online conversions that the traditional voice channel is in danger of being overlooked. But call inquiries are still key to direct sales. Eighty-three percent of US travelers would rather book online, but that leaves approximately a fifth who would not.  In this digital era, front desk […]

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]]> Getting in on the Health Kick: Wellness for Independent Lodgings https://webrezpro.com/getting-health-kick-wellness-independent-lodgings/ Mon, 03 Oct 2022 14:24:00 +0000 https://webrezpro.com/?p=3934 Recent events have highlighted the importance of looking out for ourselves and others. An Ipsos survey discovered that 62 percent of Americans care more about their health than they did pre-pandemic. Both leisure and business travelers look for experiences that enhance their personal wellness regimes when away from home and use this criteria to choose […]

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]]> Here Come the Baby Boomers. Is Your Hotel Ready? https://webrezpro.com/here-come-the-baby-boomers-is-your-hotel-ready/ Tue, 21 Jun 2022 17:00:07 +0000 https://webrezpro.com/?p=4208 There’s been much ado about Millennials (born early 1981 through 1996)—and for good reason. As the largest generation in the U.S., tech-savvy Millennials have driven the evolution of hospitality (think online presence, mobile apps, social media, and personalized experiences). However, in our warranted efforts to please the young people, we must be careful not to […]

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]]> Building Blocks for a Stronger Hotel Business https://webrezpro.com/building-blocks-for-a-stronger-hotel-business/ Thu, 03 Mar 2022 23:04:34 +0000 https://webrezpro.com/?p=41417 Did you know that modern buildings constructed within earthquake zones are built to sway during an earthquake? While the foundation is firm, there’s enough flexibility to allow the wave of the earthquake to move through it.  Does your hotel need to be seismically upgraded, metaphorically speaking? With the right kind of foundation, you’ll have a […]

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]]> PMS and POS Integration for Smoother Sales & Happier Guests https://webrezpro.com/pms-and-pos-integration-for-smoother-sales-happier-guests-2/ Thu, 25 Mar 2021 08:45:00 +0000 https://webrezpro.com/?p=4524 Integration of core hotel systems is key to streamlining daily operations and enhancing the guest experience. Thanks to cloud technology, system integration is easier, faster and more effective than ever, empowering hotels to automate processes for improved efficiency, better customer service, and a deeper understanding of guests. Two important hotel systems that work better together […]

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]]> Hotel Guest Expectations in a Post-COVID-19 World https://webrezpro.com/hotel-guest-expectations-in-a-post-covid-19-world/ Tue, 19 May 2020 15:52:46 +0000 https://webrezpro.com/?p=16476 It’s hard to know exactly how fast hotel occupancy levels will bounce back as COVID-19 cases drop and travel restrictions lift around the globe. Will travel consumers, confined at home for so long, burst out of the gates as soon as borders reopen? Or will they cautiously hang back, waiting to be sure that it’s […]

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]]> Top Tips for Getting More Online Hotel Reviews https://webrezpro.com/top-tips-for-getting-more-online-hotel-reviews/ Tue, 19 Mar 2019 21:08:08 +0000 https://webrezpro.com/?p=8351 Despite the constant evolution of online marketing and distribution platforms and social media, online reviews remain so important. According to recent research, a total of 92 percent of leisure travelers in the U.S. consider online hotel reviews “somewhat important” or “very important” when choosing a hotel. Recent changes to how Google reviews are displayed on […]

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]]> For Your Inspiration: Nine Unique Spaces Converted into Boutique Hotels https://webrezpro.com/for-your-inspiration-nine-unique-spaces-converted-into-boutique-hotels/ Tue, 20 Nov 2018 23:04:29 +0000 https://webrezpro.com/?p=7595 We’ve blogged before about today’s travelers and their desire for unique spaces and new experiences. People are over generic accommodations. They want novelty—something that will capture their imagination and look good on their social media feeds. You can choose to offer that novelty in a myriad of different ways, from decor to events to amenities. Some […]

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]]> Selling the Experience: How to Market Effectively to Today’s Travelers https://webrezpro.com/selling-the-experience-how-to-market-effectively-to-todays-travelers/ Thu, 30 Aug 2018 17:01:53 +0000 https://webrezpro.com/?p=7108 A recent study conducted by Expedia and The Center for Generational Kinetics, found that 74% of Americans value experiences over things. That’s great news for the hospitality industry as most of those people are planning to travel in pursuit of those experiences. So how can you capitalize on the emerging “experience economy”? For these travelers, the memory […]

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]]> Congratulations to WebRezPro Clients Named TripAdvisor’s Travelers’ Choice for 2018 https://webrezpro.com/congratulations-to-webrezpro-clients-named-tripadvisors-travelers-choice-for-2018/ Fri, 02 Feb 2018 20:52:45 +0000 https://webrezpro.com/?p=6541 Every year TripAdvisor acknowledges top hotels around the world with the unveiling of their Travelers’ Choice awards. Using the millions of reviews collected in a one-year period, TripAdvisor determined the best properties for various categories (small hotels, luxury properties, etc.) in a variety of regions. Lodging operators were chosen for their commitment to quality, service and value. […]

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]]> The Rangeley Inn https://webrezpro.com/the-rangeley-inn/ Fri, 15 Dec 2017 19:36:14 +0000 https://webrezpro.com/?p=6432 Located in Rangeley, Maine on the waterfront of Haley Pond, The Rangeley Inn is a restored landmark property that offers 21 guest rooms, seven suites, and 14 waterview units with decks. The hotel provides an impressive array of amenities, including an onsite seasonal bar. The Rangeley Inn has just started implementing our cloud-based WebRezPro Property Management System to help with their […]

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]]> Riversage Billings Inn https://webrezpro.com/riversage-billings-inn/ Mon, 23 Oct 2017 15:47:36 +0000 https://webrezpro.com/?p=6296 Located in Billings, Montana, the Riversage Billings Inn – Billings, MT is a 59-room hotel that offers pet-friendly guest rooms! An abundance of amenities are available onsite including complimentary hot breakfast, free WiFi, laundry facilities and a fitness room. The Riversage Billings Inn has just started using our cloud-based WebRezPro Property Management System to help with their operations. Visit their […]

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]]> A Hoteliers Guide to Targeting Millennials https://webrezpro.com/hoteliers-guide-targeting-millennials/ Fri, 13 Oct 2017 15:52:55 +0000 https://webrezpro.com/?p=6279 People have a lot to say about Millennials—some of it flattering, some of it less so. But whatever your opinion about Generation Y (born in the ’80s and ’90s) they’re one that cannot be ignored by marketers in any industry. Now outnumbering baby boomers, and aging into financial independence, Millennials have become a powerful cohort […]

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]]> Liberty Lodge https://webrezpro.com/liberty-lodge/ Thu, 24 Aug 2017 21:53:41 +0000 https://webrezpro.com/?p=6191 Situated in Williamsport, Pennsylvania, The Liberty Lodge is a 30-room hotel that offers nightly or extended stays. All units are one-bedroom suites that are equipped with free WiFi, microwaves, refrigerators, dishwashers and dual-burner cook tops, making this an ideal place to stay when visiting Williamsport for awhile. The Liberty Lodge has just started using our cloud-based WebRezPro Property Management […]

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]]> Getting to Know WebRezPro: Location Module https://webrezpro.com/getting-know-webrezpro-location-module/ Wed, 09 Aug 2017 17:19:50 +0000 https://webrezpro.com/?p=6143 Hospitality technology of today must be flexible to adapt to the unique and evolving needs of modern accommodation. Not all properties are run the same way. WebRezPro property management system meets the diverse operational requirements of independent accommodation providers through flexible standard features and optional modules. One such module is our Location Module. Designed for […]

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]]> Valhalla Resort Hotel https://webrezpro.com/valhalla-resort-hotel/ Mon, 31 Jul 2017 16:39:57 +0000 https://webrezpro.com/?p=6136 Nestled in the foothills of the Blue Ridge Mountains in Helen, Georgia, the Valhalla Resort Hotel offers 25 guest rooms and an ambiance reminiscent of an Old World Scottish Castle. The resort overlooks the Innsbruck Golf Club and offers amenities like a full-service spa, several onsite dining options, a pool and cabana bar and some pet-friendly rooms. The Valhalla Resort Hotel has […]

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]]> Future Tech Trends to Start Thinking About Now https://webrezpro.com/future-tech-trends-start-thinking-now/ Mon, 31 Jul 2017 15:41:48 +0000 https://webrezpro.com/?p=6133 Remember when robots and virtual reality were fantasies of the distant future? Well, that’s not the case anymore. We’re currently living through a very exciting time, where the technology previously unique to our favorite science fiction movies is being realized. It seems like new tech is popping up every day and it’s hard to keep […]

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]]> Ancillary Sales: Maximizing Total Hotel Revenue https://webrezpro.com/ancillary-sales-maximizing-total-hotel-revenue/ Thu, 20 Jul 2017 16:20:23 +0000 https://webrezpro.com/?p=6117 While the rooms department is the dominant revenue driver in most hotels, and selling more rooms is central to growing hotel revenue, many lodging operators are now taking a more holistic approach to revenue management. Today, a hotel stay is much more than a clean room and a comfortable bed. In such a competitive space […]

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]]> Silver Spruce Inn https://webrezpro.com/silver-spruce-inn/ Thu, 22 Jun 2017 15:14:25 +0000 https://webrezpro.com/?p=6063 The Silver Spruce Inn in Glenwood Springs, Colorado, offers 94 guest rooms and is within walking distance of the town’s major tourist attractions. Room types range from budget rooms to two-bedroom condominiums and every morning a complimentary breakfast buffet is offered to guests. The Silver Spruce Inn has chosen to use our cloud-based WebRezPro Property […]

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]]> The Oakes Hotel https://webrezpro.com/the-oakes-hotel/ Fri, 09 Jun 2017 16:16:22 +0000 https://webrezpro.com/?p=6041 Overlooking the spectacular Canadian Horseshoe Falls in Niagara Falls, Ontario, The Oakes Hotel offers 239 upscale guest rooms and suites and an impressive array of amenities including an indoor pool, a hot tub, a fitness facility, onsite dining, a 14th-floor observation level and WiFi. The Oakes Hotel has just started using our cloud-based WebRezPro Property […]

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]]> Essential Elements of a Hotel Website https://webrezpro.com/essential-elements-hotel-website/ Thu, 11 May 2017 15:19:40 +0000 https://webrezpro.com/?p=5948 Your hotel’s “shop window” to the world, your hotel website is the platform through which most new customers first become acquainted with your property. Through your website, prospective guests should get an accurate view of your property that leads to an informed booking decision. For a hotel website to successfully lead customers along the path […]

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]]> Paradise Cove Lodge https://webrezpro.com/paradise-cove-lodge/ Mon, 13 Feb 2017 20:33:25 +0000 https://webrezpro.com/?p=5751 Located in Lake Isabella, California, Paradise Cove Lodge offers newly remodeled rooms with lake views, flat-screen TVs and free WiFi. The lodge also boasts a restaurant and bar that specializes in hand cut and seasoned steaks! Paradise Cove Lodge has chosen to use our cloud-based WebRezPro Property Management System to help with their day-to-day operations. […]

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