Covid-19 Archives - WebRezPro https://webrezpro.com/tag/covid-19/ Hospitality Property Management System Tue, 24 Mar 2026 17:43:17 +0000 en-US hourly 1 https://webrezpro.com/wp-content/uploads/2019/09/wrp_logo_circle_80by80.png Covid-19 Archives - WebRezPro https://webrezpro.com/tag/covid-19/ 32 32 Maintaining the Human Touch in a Touch-free World https://webrezpro.com/maintaining-the-human-touch-in-a-touch-free-world/ Tue, 22 Oct 2024 15:11:00 +0000 https://webrezpro.com/?p=16634 While mobile check-in, messaging, and other automated solutions were steadily gaining traction in hotels before Covid-19, these applications are more relevant than ever in a post-pandemic world. Automated hotel technology is designed to augment the guest experience and improve workflow by expediting administrative touchpoints. As consumer demand for mobile grew, the hospitality industry answered with […]

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]]> Online Distribution: Current Considerations for Independent Hoteliers https://webrezpro.com/online-distribution-current-considerations-for-independent-hoteliers/ Mon, 29 Aug 2022 14:30:00 +0000 https://webrezpro.com/?p=42947 Change is always afoot. Thankfully, today’s hotel management software solutions give lodging operators a clear view of their business at all times, helping hoteliers identify trends and strategize accordingly to maximize revenue. As your markets change, your strategies evolve. This goes for your online distribution strategy too—it shouldn’t be left on set-and-forget mode.   While recent […]

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]]> Hotel Review Scores Are Down: Let’s Boost ‘Em Up! https://webrezpro.com/hotel-review-scores-are-down-lets-boost-em-up/ Tue, 16 Aug 2022 14:30:00 +0000 https://webrezpro.com/?p=42808 Post-pandemic, with inflation and high demand, hotels cost more. However, that high demand coupled with labor shortages and Covid precautions makes it harder for hotels to do more. This has left many guests disgruntled and feeling like they haven’t received enough value for the money they’ve spent. According to a recent J.D. Power study, hotel […]

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]]> How to Create a Seamless Mobile Guest Experience at Your Hotel https://webrezpro.com/how-to-create-a-seamless-mobile-guest-experience-at-your-hotel/ Wed, 08 Jun 2022 00:33:26 +0000 https://webrezpro.com/?p=42264 The digital transformation of the hotel industry was coming (slowly but surely) anyway, but then Covid-19 happened. Now, suddenly, more hotel guests than ever expect self-serve, on-the-go options throughout their entire travel journey. Hospitality Technology’s 2021 Customer Engagement Technology Study found: From researching accommodation options to ordering room service, approximately half your guests want to […]

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]]> Managing Guest Expectations during a Labor Shortage https://webrezpro.com/managing-guest-expectations-during-a-labor-shortage/ Wed, 16 Mar 2022 22:44:03 +0000 https://webrezpro.com/?p=41510 So many things have changed through the pandemic—and guest expectations are one of them. On one hand, guests are expecting the same types of experiences they once had. On the other hand, they have amped up their expectations of cleanliness, touchless technology, and timely digital communication. With these high expectations, how do hotels fare when […]

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]]> Building Blocks for a Stronger Hotel Business https://webrezpro.com/building-blocks-for-a-stronger-hotel-business/ Thu, 03 Mar 2022 23:04:34 +0000 https://webrezpro.com/?p=41417 Did you know that modern buildings constructed within earthquake zones are built to sway during an earthquake? While the foundation is firm, there’s enough flexibility to allow the wave of the earthquake to move through it.  Does your hotel need to be seismically upgraded, metaphorically speaking? With the right kind of foundation, you’ll have a […]

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]]> Revenge Travel Trends Your Hotel Needs to Prepare for Now https://webrezpro.com/revenge-travel-trends-your-hotel-needs-to-prepare-for-now/ Thu, 17 Feb 2022 21:34:54 +0000 https://webrezpro.com/?p=40901 The novelty of perfecting the art of baking sourdough bread and binge watching everything on Netflix is long since over. Cocooning, while essential, was a novelty. But now, as travel opens up, we’re ready to travel again—this time with a vengeance!  It’s called revenge travel. And in spite of not being able to travel much […]

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]]> What Hotel Guests Want in 2022 https://webrezpro.com/what-hotel-guests-want-in-2022/ Thu, 03 Feb 2022 16:19:11 +0000 https://webrezpro.com/?p=39583 Just as the world began to open up to more travel, those metaphorical gates closed again in the face of new variants, proving that the only thing predictable when it comes to the future of travel is that it’s unpredictable! What we also know, though, is this: people love to travel in any way they […]

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]]> Cancellations and No-Shows: Prevention Strategies for Hotels https://webrezpro.com/cancellations-and-no-shows-prevention-strategies-for-hotels/ Thu, 27 Jan 2022 22:32:34 +0000 https://webrezpro.com/?p=39482 With changing protocols and regulations, the pandemic has made flexible hotel cancellation policies necessary. Guests expect them and hotels have implemented them to remain competitive and provide good customer service. A top hotel trend for 2022, flexible cancellation policies are an expectation that won’t be going away anytime soon. But let’s be honest: you don’t […]

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]]> Hotel Marketing Trends for 2022 https://webrezpro.com/hotel-marketing-trends-for-2022/ Wed, 22 Dec 2021 21:32:21 +0000 https://webrezpro.com/?p=38883 As we look forward to the new year, it’s a good time to reflect on how much the world has changed in only a couple of years. What’s fascinating is how technology that existed before the pandemic was harnessed by the hospitality industry to make it through these difficult times with grace, optimism, and warmth […]

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]]> Extraordinary Hotel Experiences to Attract Guests in the Wake of Covid https://webrezpro.com/extraordinary-hotel-experiences-to-attract-guests-in-the-wake-of-covid/ Thu, 18 Nov 2021 17:47:50 +0000 https://webrezpro.com/?p=38647 It’s not enough to just offer hotel accommodations anymore. These days people are looking for experiences. The trend was there before COVID-19 but was amplified due to travel restrictions. When more people than ever are partaking in staycations by being a tourist in their own town, they’re looking for more than a home away from […]

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]]> How to Boost Hotel Holiday Bookings During a Pandemic https://webrezpro.com/how-to-boost-hotel-holiday-bookings-during-a-pandemic/ Wed, 03 Nov 2021 17:52:56 +0000 https://webrezpro.com/?p=38229 The holidays are coming! While travel is not yet at near-normal levels, there are many reasons and occasions people will choose to stay at hotels throughout the winter season, from visiting loved ones and wanting a change in scenery to celebrating traditions and creating new ones. Now is the time to consider and amplify all […]

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]]> 3 Ways Your Hotel Can Meet Changing Business Travel Demands https://webrezpro.com/3-ways-your-hotel-can-meet-changing-business-travel-demands/ Thu, 24 Jun 2021 17:45:07 +0000 https://webrezpro.com/?p=36060 According to this article on Bloomberg, Covid-19 has changed business travel, not just for now, but forever. Businesses have discovered that employees can be productive while working from home and that business meetings, conferences, and seminars can be hosted online. Many have been left wondering if business travel is even necessary at all. While it’s […]

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]]> Top 5 Pandemic-Era Technologies https://webrezpro.com/top-5-pandemic-era-technologies/ Mon, 07 Jun 2021 16:59:00 +0000 https://webrezpro.com/?p=35744 We’ve seen many changes and pivots in the hotel industry in the face of COVID-19. Fortunately, there are existing innovations within hospitality that have made managing pandemic regulations and protocols more manageable. As normal travel volumes return in the future, the widespread adoption of pandemic-era hotel technologies will become the standard as they have proved […]

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]]> Is Your Hotel Ready For Summer Vacation 2021? https://webrezpro.com/is-your-hotel-ready-for-summer-vacation-2021/ Tue, 25 May 2021 17:33:26 +0000 https://webrezpro.com/?p=35593 Summer is around the corner and with it the ubiquitous summer vacation. While things will still look a little different this year, a boon of guests is expected. Summer is still months away, and yet vacationers are already planning their trips to fulfill what they’ve been dreaming about.  Whereas normally travel bookings are made on […]

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]]> 10 Creative Ways to Repurpose Hotel Spaces to Increase Revenue https://webrezpro.com/10-creative-ways-to-repurpose-hotel-spaces-to-increase-revenue/ Thu, 22 Apr 2021 09:59:55 +0000 https://webrezpro.com/?p=19019 Hard work and creativity is part and parcel of an independent hotelier’s job—and never has this been more true! We can’t overstate how difficult this past year has been for hotels worldwide. Yet independent hotels have demonstrated the art of the pivot time and time again to come up with unique ways to use hotel […]

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]]> A ‘Boomer’ Travel Checklist for Independent Hotels https://webrezpro.com/a-boomer-travel-checklist-for-independent-hotels/ Wed, 31 Mar 2021 10:17:47 +0000 https://webrezpro.com/?p=18931 As COVID-19 vaccines roll out, the tourism industry is injected with optimism. Soon, safer travel will see the return of guests who, we may add, are in desperate need of a vacation! An impending travel boom will be led by the Boomers, according to G Adventures. In the western world, this generation of retirees between […]

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]]> 6 Tips for Reopening Your Hotel to Meetings and Events https://webrezpro.com/6-tips-for-reopening-your-hotel-to-meetings-and-events/ Wed, 17 Mar 2021 08:32:19 +0000 https://webrezpro.com/?p=18852 With COVID-19 vaccines rolling out, travel confidence is slowly returning. That’s great news, but many hotels rely on more than just room sales to generate revenue. In addition to finding ways to safely get heads back in beds, hoteliers need to make a plan to safely start tapping back into their other major revenue streams, […]

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]]> Getting to Know WebRezPro: Vacation Rental Management https://webrezpro.com/getting-to-know-webrezpro-vacation-rental-management/ Thu, 11 Mar 2021 08:54:12 +0000 https://webrezpro.com/?p=18808 While travel demand has plummeted due to COVID-19, demand for vacation rentals is strengthening as travelers begin to venture out again. Vacation rentals offer guests seclusion, which is important to cautious travelers in a world of social distancing. COVID-19 has also had an effect on guest expectations. High expectations of cleanliness, streamlined check-in processes, and […]

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]]> How to Create a Welcoming Hotel Lobby During COVID-19 https://webrezpro.com/how-to-create-a-welcoming-hotel-lobby-during-covid-19/ Wed, 03 Mar 2021 12:54:08 +0000 https://webrezpro.com/?p=18660 From happy hour to work stations, communal coffee to business socials, recent years have transformed hotel lobbies into social hubs. But, with COVID-19, many hotels have traded in the hub-bub for hub-blah.  Yet your lobby remains as the heart of your hotel. With a little ingenuity and sanitized elbow grease, you can still create a […]

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]]> 3 Tips for Essential COVID-19 Pre-Arrival Hotel Messaging https://webrezpro.com/3-tips-for-essential-covid-19-pre-arrival-hotel-messaging/ Thu, 18 Feb 2021 14:29:37 +0000 https://webrezpro.com/?p=18521 Pre-arrival messaging is an essential step in your customers’ journeys. Never has this been truer than during these COVID-19 times. Coronavirus updates change from day to day—and sometimes from hour to hour. As a result, accommodation cancellations are at an all-time high. So keep reading! If you’re looking for how to write an email to […]

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]]> 10 Benefits of Having Online Registration at Your Hotel https://webrezpro.com/10-benefits-of-having-online-registration-at-your-hotel/ Tue, 16 Feb 2021 11:48:58 +0000 https://webrezpro.com/?p=18486 ***Guest post from Akia, a WebRezPro partner*** What is online check-in? While traditional registration involves filling out forms at the front desk, online check-in is a streamlined way to welcome guests. Hotel online check-in enables guests to complete a contactless check-in process before they arrive at the hotel. This process enables guests to either skip […]

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]]> 10 Tips to Attract Hotel Guests and Kick COVID-19 to the Curb https://webrezpro.com/10-tips-to-attract-hotel-guests-and-kick-covid-19-to-the-curb/ Wed, 03 Feb 2021 10:04:38 +0000 https://webrezpro.com/?p=18415 Attracting hotel guests during COVID-19 is a challenge. The world is a different place and the effects on the hospitality industry may be longer lasting than initially anticipated. While hotels are struggling, we’ve heard inspiring stories about how some accommodations have adapted and continue to attract hotel guests during the pandemic. We hope these hotel […]

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]]> 2021 Hotel Trends that Matter https://webrezpro.com/2021-hotel-trends-that-matter/ Wed, 13 Jan 2021 09:21:30 +0000 https://webrezpro.com/?p=18172 With COVID-19 vaccinations beginning to roll out, 2021 brings the travel industry a much more positive outlook. We’ve all learned a lot over the past year and we know that agility, innovation and efficiency will remain key to success as the future unfolds. It’s also important to be aware of industry trends and take action […]

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