Essential Elements of a Hotel Website
Your hotel’s “shop window” to the world, your hotel website is the platform through which most new customers first become acquainted with your property. Through your website, prospective guests should get an accurate view of your property that leads to an informed booking decision. For a hotel website to successfully lead customers along the path […]
Parting Words from Retiring WebRezPro Sales Superstar, Jean Brockman
This week we sadly bid farewell to our regional sales superstar, Jean Brockman. Beginning her career with World Web Technologies Inc. (WWT) in 1995, Jean is one of our company’s earliest partners. Now, after 22 great years with us, she is embarking on her well-deserved retirement. It’s hard to say goodbye to someone who has played […]
Meadowbrook Inn
Situated in the heart of the Blue Ridge Mountains in scenic Blowing Rock, North Carolina, the Meadowbrook Inn and Suites is a 62-room hotel that offers easy access to upscale shops, restaurants and galleries. The hotel boasts a wide range of amenities including an indoor swimming pool, a fitness center, free hot breakfast and free […]
Ashworth by the Sea
Located on Hampton Beach, New Hampshire, Ashworth by the Sea is a year-round hotel that overlooks the Atlantic Ocean. This historic landmark offers 107 guest rooms and a host of amenities including a swimming pool, three restaurants and meeting and banquet space. Ashworth by the Sea has just started using WebRezPro Property Management System to […]
It Only Takes One Bad Experience: Don’t Send Your Guests Packing!
As consumers, customer service is important to most of us across the board, from retail to utilities. How many bad experiences are we prepared to put up with before switching brands? Our tolerance of bad service tends to depend on the availability or quality of the actual product. In the case of hotels, where customer […]
Timber Ridge Outpost & Cabins
Timber Ridge Outpost & Cabins is a pet-friendly tree house and log cabin resort in the heart of the Illinois Ozarks. Guests can opt to stay in one of two luxurious tree houses, one of two modern cabins, an historic cabin or one of two modern vacation homes! Timber Ridge Outpost & Cabins has just […]
Newport Channel Inn
The Newport Channel Inn is ideally situated in Newport Beach, California, and offers 30 guest rooms just steps from the beach! All rooms are equipped with free WiFi, coffee makers and beach towels. Guests can also relax on the rooftop sundeck! The Newport Channel Inn has chosen to use our cloud-based WebRezPro Property Management System […]
Big Sur Lodge
Big Sur Lodge is nestled in Pfeiffer Big Sur State Park and offers 62 cottage-style guest rooms nestled in the forest. Some of the rooms can accommodate up to six guests and some have kitchenettes and/or fireplaces. The lodge also boasts a retail shop, onsite dining and an outdoor swimming pool. Big Sur Lodge has […]
Gull Harbour Marina and Lighthouse Inn
The Gull Harbour Marina and Lighthouse Inn are located in Hecla Island Provincial Park, which is an easy drive from Winnipeg, Manitoba. Accommodation is provided in 12 inn rooms and a private cabin and there are also 52 boat slips available. Additional amenities include a restaurant and bar, boat rentals and a beer store. The […]
Footbridge Beach Motel
The Footbridge Beach Motel in Ogunquit, Maine, is just a short walk from the famed Footbridge Beach and offers 20 guest rooms and suites. Motel amenities include a seasonal outdoor swimming pool, a sun deck, a grilling area and free wireless Internet access. The Footbridge Beach Motel has just started using our cloud-based WebRezPro Property […]
Pine Bungalows
Pine Bungalows is located in stunning Jasper National Park in the Canadian Rockies and offers 97 authentic cabins that can accommodate two to six guests. This seasonal property is open from mid-May to mid-October and encourages guests to enjoy the beauty of its mountainous surroundings. Pine Bungalows has just started using our cloud-based WebRezPro Property […]
Optimizing Profit: Why Your PMS and RMS Should Work Together
Optimizing hotel occupancy and profit is an ongoing game of strategy for all types and sizes of properties. The biggest mistake is to set and forget room rates because all sorts of constantly changing factors impact consumer demand — and, therefore, occupancy and revenue — from the change of season to major local events to […]
Conestoga Ranch
Located in Northern Utah right on Bear Lake, Conestoga Ranch offers a unique glamping experience. Choose from luxurious Grand tents with Old West furnishings and en suite bathrooms, Old West-style wagons and traditional tents outfitted with all the necessities. The ranch also boasts a restaurant and a general store, and offers easy access to the area’s […]
Mobile Musts for Independent Hotels in 2017
Two years ago we wrote about mobile technology independent lodging operators should be seriously considering at that time and since then, mobile has become even more ingrained in the hospitality industry. So we thought it was about time to revisit and expand upon our original post as mobile technology continues to influence the way consumers […]
Blue Sail Inn
Located in beautiful Morro Bay, California, the Blue Sail Inn overlooks Morro Rock and the Embarcadero and offers 48 guest rooms with free WiFi, microwaves, refrigerators and balconies with panoramic views. The Blue Sail Inn has just started using our cloud-based WebRezPro Property Management System! Visit their website to see how they’re using WebRezPro to […]
The Lodge at Lykens Valley
The Lodge at Lykens Valley Golf Resort is located just minutes from the historic town of Millersburg, Pennsylvania, and offers 27 spacious guest rooms. Lodge amenities include continental breakfast, a swimming pool, a small banquet room, a restaurant and of course, an 18-hole championship golf course. The Lodge at Lykens Valley has just started using […]
What to Look For in a PMS Today: Part 2 – Important Considerations
In Part 1 of this two-part post, we covered essential features to look for in a property management system (PMS) today, from guest profiles and reporting to integrated channel management and mobile accessibility. But in addition to software functionality, it’s also important to evaluate your prospective PMS provider in terms of whether they will be […]
Cameron Estate Inn
The Cameron Estate Inn is a 19th-century gem that is located in Lancaster, Pennsylvania and set on 15 acres of lawns, gardens, babbling streams, and woodlands. This luxury bed and breakfast inn offers 18 well-appointed guest rooms including some with Jacuzzi tubs or fireplaces. Every morning a hot breakfast is served and a fine dining […]
What to Look For in a PMS Today: Part 1 – Essential Features
Choosing a property management system (PMS) is an important operational decision for hoteliers and innkeepers. These days there’s a wealth of choices when it comes to hospitality management software (which doesn’t make the decision any easier!), so we’ve put together a handy checklist of essential features to look for and other important considerations (Part 2 […]
7 Smart Social Media Practices for Hotels in 2017
Social media is an important part of an overall marketing strategy for most businesses these days — and just like any other digital application, it’s always evolving. To stay competitive on social media, lodging operators need to keep up with their platforms’ latest tools and trends and test new strategies to stand out. Here are […]
Paradise Cove Lodge
Located in Lake Isabella, California, Paradise Cove Lodge offers newly remodeled rooms with lake views, flat-screen TVs and free WiFi. The lodge also boasts a restaurant and bar that specializes in hand cut and seasoned steaks! Paradise Cove Lodge has chosen to use our cloud-based WebRezPro Property Management System to help with their day-to-day operations. […]
Travelers’ Choice Winners Highlight Importance of the Human Connection
Based on millions of traveler reviews collected from TripAdvisor® users worldwide over the past year, TripAdvisor announced the winners of its 2017 Travelers’ Choice Awards last week. Among the approximately 7,600 winners across various categories, we are thrilled to congratulate WebRezPro customers who made the esteemed list! Painted Boat Resort (Top 25 Hotels – Canada) […]
Dryburgh Abbey Hotel
Nestled in an exclusive wooded estate on the banks of the River Tweed next to the historic Dryburgh Abbey, Dryburgh Abbey Hotel is a 38-room country house hotel. Situated in the town of Melrose, Scotland, this full-service hotel offers onsite dining, meeting and event facilities and easy access to area activities like fishing, golfing and shooting. […]
Foxhall Resort & Sporting Club
Foxhall Resort & Sporting Club is located in Douglasville, Georgia, along the western bank of the Chattahoochee River. Spanning 1,100 acres, this resort offers a wide range of amenities including accommodation, dining and a plethora of activities including fishing, shooting, hunting, ATVing, horseback riding and more. Foxhall Resort & Sporting Club has chosen to use […]