Hotel Blog

Hotel technology, tips & trends

Become a better hotelier! The WebRezPro hotel blog examines hospitality technology and trends. In addition to tips on how to improve occupancy rates and guest satisfaction, we also showcase WebRezPro’s newest property management system clients. Do you have a great idea for a hotel blog post? Please let us know about it.

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6 Tips for Doing Social Customer Service Right

Great customer service has always been (and always will be) synonymous with the hospitality industry. But the approach to delivering customer service is evolving; great customer service has become synonymous with social customer service—providing customer care through your

The Dover George
Hotels / Motels

The Dover George

Book yourself a boutique stay at The Dover George. Located in Toronto, Ontario, this hotel is only a short walk from Port Dover Beach on the shores of Lake Erie. Their suites come with heated floors, plush mattresses,

News

How to Drive Bookings along the Path to Purchase

Expedia Group’s latest study of how consumers plan and book travel online surveyed travelers in Australia, Canada, Japan, Mexico, the U.K., and the U.S.A. to reveal preferences and behavior along the path to purchase. The study, aptly named

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An Independent Hotelier’s Guide to Cancellation Policies

Every interaction between a guest and your property counts, and this extends to your cancellation policy. While cancellations are undesirable for hotels, they provide an opportunity to cultivate a positive relationship with your clientele and encourage them to

Hotel Palomino
Hotels / Motels

Hotel Palomino

Looking for a taste of the Old West? Visit Hotel Palomino in Ridgway, Colorado. This western-themed hotel has contactless check-in, text-based concierge, and free parking for your four-wheeled steed. You can visit the mountains, then rest up for

Arcadia Acres
Vacation Rentals

Arcadia Acres

Try an Arcadia Acres vacation rental from Illinois Ozarks Merchandising, located in southern Illinois and only minutes from the Shawnee National Forest. You’ll have plenty of privacy and plenty of space–bring the whole family. These rentals are pet-friendly,

Cedar Break at Howard Ranch
Vacation Rentals

Cedar Break at Howard Ranch

Go for a taste of the Old West at Cedar Break at Howard Ranch, located in Dripping Springs, Texas. You can stay in a cabin crafted in the style of an early American row home with period furniture,

Monashee Motel
Hotels / Motels

Monashee Motel

Pull off the highway for a comfortable night’s stay at Monashee Motel. Located in Sicamous, British Columbia, this pet-friendly motel has free Wi-Fi and free parking. It’s perfect for outdoor lovers, with hiking, biking, and water sports nearby. 

News

A Hotelier’s Guide to Training Employees on New Tech

Having a modern, feature-rich tech stack isn’t enough to streamline operations and increase revenue. You also need employees who know how to use it, not employees who sit in front of it, slack-jawed, and wonder what they possibly

Page's Resort Group
Inns / B&Bs

Page’s Resort Group

Need a break from the hustle and bustle? Book a stay at Page’s Resort Group, nestled on the shores of Gabriola Island, British Columbia. With an inn, cottages, campground, and marina, they have you covered no matter the

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5 PMS Integrations to Drive More Revenue

Your property management system (PMS) isn’t there so that you can spend an afternoon playing with all the cool features, as fun as that may be. It’s there to enable you to elevate the guest experience and increase

Wabasca Inn
Inns / B&Bs

Wabasca Inn

Pull off the highway at Wabasca Inn. Located in Wabasca-Desmarais, Alberta, this property has everything you need for a comfortable night, including fridges, cable TV, and free Wi-Fi (the continental breakfast is free too!). There’s even a fitness

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How to Build the Best Hotel Tech Stack

When it comes to finding the perfect hotel software to power seamless operations and guest experience, there’s no one-fits-all solution. That’s because when it comes to delivering a great guest experience, every property is unique. From location and

Bayfront Inn
Inns / B&Bs

Bayfront Inn

Kick back and relax at Bayfront Inn. Nestled on the waterfront of St. Augustine, Florida, this inn comes with everything you need to forget your worries. They have free parking, a sparkling pool, and fresh-baked chocolate chip cookies

The Holland Hotel
Hotels / Motels

The Holland Hotel

Book yourself a boutique stay at The Holland Hotel in Alpine, Texas. You can relax and enjoy the city’s Old West vibe or take a day trip to Big Bend National Park. The hotel even features a spa

Shady Villa Hotel
Hotels / Motels

Shady Villa Hotel

Swerve off the highway for a stay at Shady Villa Hotel. Located in Salado, Texas, this historic hotel has served guests since before the Civil War (built in 1861, to be precise). They’re dog-friendly, and they have a

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Data Power! How to Use Your PMS to Drive Bookings

Marketing efforts are usually front of mind when it comes to boosting bookings, but what’s behind a good marketing strategy? In more ways than one, your property management system (PMS) is at the heart of driving reservations—not just

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Why & How to Grow Hotel Partnerships

The hospitality industry is overflowing with countless booking options, guest experiences, and special deals and discounts—each better than the last! Now more than ever, hoteliers must pull out all the stops to stand out. There’s only so much