PMS Software Blog
Hospitality software, technology & trends
Explore the latest trends in hospitality technology. The WebRezPro PMS software blog provides hoteliers, innkeepers and property managers with actionable tips on how to improve occupancy rates, guest satisfaction, and the bottom line, as well as success stories from our global client base.
What Are the Most Important Accounting Metrics for My Hotel?
You cannot offer a great guest experience without understanding the key performance indicators (KPIs) that define your property’s financial viability. Tracking these KPIs empowers you to optimize operations, refine strategy, and protect long-term profitability that ensures you can keep serving guests for
The Lodge at Ten Mile Lake
Return to the wild with a stay at The Lodge at Ten Mile Lake. Located in Elliot Lake, Ontario, this off-grid property has easy access to hiking, canoeing, and fly fishing. They’re ready whether you need a wood stove in the winter…
Topmast Motel
Treat yourself to a quiet stay at Topmast Motel in Lunenburg, Nova Scotia. With clean rooms and scenic views, this family-run property has easy access to shops, cafes, and waterfront. Guests can also check out the golf course right next door! Topmast
How to Make the Most of Your New PMS
Going live with a new property management system (PMS) is a big deal. If you’ve recently made the switch, congratulations! It takes a lot of time, effort, and trust to migrate a core operating system. While today’s hotel technology empowers operators to
Bayview Bed and Breakfast
Enjoy a peaceful retreat at Bayview Bed and Breakfast in Mill Bay, British Columbia. You can soak in the cozy, small-town vibe but still have access to the nearby city of Victoria if you’re looking for more activities. Check-in is flexible, and
Lost Creek Resort
Escape to Lost Creek Resort in Waskesiu Lake, Saskatchewan. Nestled in the heart of Prince Albert National Park, their cottages offer easy access to beaches and hiking trails without being too isolated from the comforts of civilization. Shops and cafes are just
Raising the Bar: How to Maximize Your Hotel Bar’s Revenue
Hotels rely more and more on revenue sources outside the rooms themselves, such as activities, spa, restaurant, and bar. With revenue from ancillary sources typically accounting for over 20 percent of total earnings, optimizing every square foot is a financial necessity. Your
Willow Creek Brewery & Campground
Enjoy a quiet getaway at Willow Creek Brewery & Campground. Nestled in the rolling foothills of Claresholm, Alberta, this affordable campground offers picnic tables, propane fire pits… and a craft brewery coming soon. Guests can even visit Head-Smashed-In Buffalo Jump. Willow Creek
How to Get Leadership to Invest in Hotel Tech
Hoteliers depend on robust, user-friendly software to streamline workflows, drive guest engagement, and maximize revenue. However, leadership may not always see the value in upgrading. They may believe it’s a passing fad, that their current system is adequate, or it’s just too
Red Horse Inn
Enjoy a quintessential Cape Cod experience at Red Horse Inn. Nestled in the heart of Falmouth, Massachusetts, this property offers a cozy, peaceful atmosphere only minutes from the beach. Guests can stroll the waterfront and sample fresh seafood. Red Horse Inn has
Annapolis Royal Inn
Enjoy a boutique stay at Annapolis Royal Inn. Located in Annapolis Royal, Nova Scotia, this property offers a complimentary breakfast with local products and a heated saltwater pool open for summers. Guests can golf, hike, and explore nearby heritage sites. Annapolis Royal
What Makes a Great Self Check-in Experience?
Since the pandemic, self check-in has evolved from convenience to expectation as travelers prioritize a smooth arrival. Seventy-one percent of guests would rather use this digital approach. However, going contactless doesn’t guarantee satisfaction. A convoluted or unreliable process will have guests wishing
Smoky Lake RV Park
Pull off the road at Smoky Lake RV Park. Located in Smoky Lake, Alberta, their campground has flush toilets, showers, and firewood available for free. Make memories roasting s’mores and exploring the woods! Smoky Lake RV Park has chosen our cloud-based WebRezPro
The Charles Napa Valley
Book a boutique stay at The Charles Napa Valley. Located in Northern California wine country, this inclusive property is perfect for exploring the nearby vineyards. Guests can also sample fine dining, shop downtown, and attend top-tier musical events. The Charles Napa Valley
9 Simple Amenities That Elevate Your Hotel
Amenities are often used to surprise and delight guests with elevated touches they weren’t anticipating. Such amenities don’t have to break the bank. A well-laid-out room with the basics in place and a bit of extra thoughtfulness is enough to make guests
How Can Hotels Reduce Check-in Times?
Check-in forms a critical part of the guest experience and presents an opportunity to signal a smooth, enjoyable stay ahead. A guest’s first impression is formed the moment they step into your lobby… and that feeling lingers long after they’ve checked out.
WebRezPro Awarded Expedia Group Preferred Partner Status for 2026
We’re officially among the best in hotel technology! We’re proud to announce that WebRezPro has again achieved Expedia Group Preferred Connectivity Partner status for 2026 in recognition of our outstanding results on various technical and performance metrics. What Does Preferred Connectivity Partner
Pre-arrival Communication Mistakes to Avoid
Effective pre-arrival communication streamlines the guest journey, solidifies brand identity, and drives revenue through targeted upselling. However, while thoughtful touchpoints build anticipation and clarify expectations, fragmented or irrelevant messaging creates friction and undermines your professional image. To maintain guest confidence and ensure