Guest Self Check-In
Fast, Contactless Check-in For Your Guests
Streamline operations and eliminate front-desk queues with WebRezPro’s contactless self check-in. Designed for convenience, this process centers around Guest Agreements—mobile-friendly digital registration cards that let guests review terms, upload ID, sign electronically, and pay before arrival.
Discover how WebRezPro reduces administrative costs and elevates the guest experience.
- Self Check-In Overview
What is guest self check-in?
Simply put, self-check-in — also called contactless check-in — allows guests to skip the usual front desk procedures. Before arrival, they receive an email or text with a link to complete their registration online. The details normally collected in person are entered directly by the guest at their convenience. When they arrive, they can pick up their room key at the front desk or, if they’ve already received a mobile smart key via online messaging, go straight to their room.
What are the main Advantages of Guest Self-Check-In?
Guests enjoy quicker and more convenient arrivals, as they can head straight to their rooms without waiting in any lines.
It offers greater flexibility with arrival times, making it especially helpful for travelers arriving late or on unpredictable schedules.
Hotels see a reduction in administrative workload and fewer mistakes because guests enter and confirm their own information.
Guests benefit from increased privacy, ideal for those who prefer minimal face-to-face contact.
Hotel staff can work more efficiently by focusing on guest services rather than routine check-in tasks.
- How WebRezPro’s Guest Self Check-In Works
1. Customize your digital guest agreement
Design digital registration cards tailored to your property’s policies. Customize your form—whether called Online Registration Card or Guest Agreement—using simple form controls and rich text formatting.
- Tailored terms: Divide agreements into distinct sections with required check-box acknowledgments.
- Custom fields: Collect vehicle details, photo IDs, credit card info, and electronic signatures.
- Branded layouts: Add custom headers and footers to match your property's branding.
2. Send agreements automatically
Deliver digital registration forms directly to your guests prior to arrival without manual effort:
- Pre-arrival delivery: Automatically include an agreement link in your scheduled pre-arrival emails or send via WebRezPro’s default guest agreement template.
- Read-only copies: Completed, non-editable copies can be included in follow-up emails for guest records.
3. Guests complete registration online
Guests complete registration from their smartphone, tablet, or desktop in minutes:
- Upload driver's license or passport photos.
- Submit vehicle info (make, model, license plate, etc.).
- Enter credit card details securely.
- Accept terms and sign digitally with a finger or mouse.
4. Instant PMS synchronization & audit trails
Completed agreements automatically attach to the guest’s reservation in WebRezPro:
- Front desk visibility: View signed agreements directly within the daily arrivals report.
- Tracking reports: Easily track outstanding agreements in real time.
- Secure audit trail: Every submission includes a verified timestamp and the guest’s IP address for chargeback and legal dispute protection.
5. Automate room keys and payments
Collect pre-arrival payments seamlessly and integrate mobile keys for a completely contactless experience.
- Embedded payments with WebRezPay: Process pre-arrival room charges, deposits, and incidentals securely online during digital registration.
- Keyless entry integrations: Pair with mobile key or smart lock partners to automatically issue digital room keys or keypad PIN codes upon check-in.
- Self Check-In Articles
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