5 Ways to Increase Direct Bookings
Online travel agencies (OTAs) are here to stay. And that’s okay; when used well, they can be an extremely valuable marketing tool. But no matter how successful your partnerships with OTAs are, you should never neglect opportunities to boost direct bookings. With the lowest cost of acquisition (no hefty commissions required), these reservations are just too […]
From Outrageous to Outstanding: 5 Imaginative Hotel Marketing Approaches to Get the Creative Juices Flowing
Knowing your clientele and building value-added packages are both good pieces of marketing advice. However, recognizing what to do is quite different than seeing how to do it. Guests seek originality; hoteliers seek inspiration. How does one achieve that indefinable connection to a potential guest? We can’t claim to offer an easy answer to that question (if […]
Johnston Canyon Lodge & Bungalows
Located in beautiful Banff National Park in the Canadian Rockies, Johnston Canyon Lodge and Bungalows has been welcoming guests since 1926 and is just a 20 minute drive west of Banff, Alberta on the scenic route to Lake Louise, Alberta. The lodge offers 42 heritage bungalow/cabin accommodations in a variety of sizes and a market/cafe and a restaurant are located onsite. Johnson […]
What to Look for when Purchasing a New PMS
Running a lodging operation is a complicated task involving a lot of moving parts. Hoteliers must manage reservations, communicate with guests, and oversee staff—among numerous other tasks. The right property management system (PMS) can alleviate a lot of the work and stress associated with property management and improve operational efficiency. There are many systems on the […]
The Caboose Motel
Located just minutes from downtown Durango, Colorado, The Caboose Motel & Gift Shop is a small family owned property that offers comfortable guest rooms including some with kitchenettes. The property is dog-friendly and provides free WiFi. The Caboose Motel has just started using WebRezPro Property Management System to help with their operations. Visit their website to see how the motel […]
The Whaler’s Inn
The Whaler’s Inn, Mystic CT is nestled in the heart of a maritime village and offers boutique accommodations with historical charm. The property consists of five adjacent buildings with 48 curated rooms and suites and inn amenities include an award-winning restaurant and lounge, and a fine jewelry store featuring the largest diamond selection in the area. […]
Location First Marketing: A Hotelier’s Guide
It used to be that location was the most important factor for a business’ exposure (and therefore success). Whether it was a hotel or a boutique, being visible was necessary for winning customers. Then the internet happened. Suddenly, people could find what they were looking for online, and everyone became a potential customer, regardless of location. […]
Over, Under, and Double: A Hotelier’s Guide to Booking Crises
Managing reservations to maximize revenue can be a complicated task. Trying to minimize the damage of no-shows and cancellations can result in more reservations than available rooms—while playing it safe to avoid double-bookings can leave units unnecessarily vacant. Here’s a quick guide to dealing with and reducing booking crises. Overbooking Overbooking inventory is a strategy used by […]
Blue Moon Motel
Located in world famous Niagara Falls, Ontario, the Blue Moon Motel is a year round property that offers 23 guest rooms including family suites with full kitchens and Jacuzzi suites. The motel boasts an outdoor swimming pool and picnic area and there is a restaurant and an indoor water park across the street. The Blue Moon Motel has […]
River Lodge
The River Lodge is located in Island Park, Idaho, just 25 miles from West Yellowstone, Montana and offers easy access to area activities like fly fishing and snowmobiling. The lodge provides accommodation in a variety of rooms and cabins equipped with modern amenities like internet access and air conditioning. The lodge is also next to an acclaimed riverfront […]
The Lodge at Breckenridge
The Lodge at Breckenridge is a boutique hotel atop a forested cliff in Breckenridge, Colorado, that offers 45 newly renovated rooms and boasts views of Boreas Pass, Breckenridge Ski Resort and the Tenmile Range. Two luxury homes are also available for rent. Hotel amenities include an onsite spa and a restaurant and bar. The Lodge at Breckenridge has just started using […]
Hoping For Happy Customers? Start With Happy Employees
For anyone in the hospitality industry, customer satisfaction is priority number one. Happy guests become loyal guests whose engagement and advocacy help spread your marketing reach. So how do you ensure customer satisfaction? Of course, quality facilities and amenities are a must, but a quick scan of Trip Advisor proves that exceptional staff play a critical […]
Miette Hot Springs Bungalows
Situated between beautiful Jasper, Alberta, and Hinton, Alberta in Jasper National Park, the Miette Hot Springs Bungalows is a resort that was built in 1938 and offers a variety of accommodations including cabins, chalet rooms and motel rooms. A restaurant and gift shop are also located onsite. Miette Hot Springs Bungalows has just started using our cloud-based WebRezPro Property Management […]
Summer is Coming! How Hoteliers Can Start Preparing Now
The temperature is rising here in the Northern Hemisphere, and summertime is finally in our sights. Hoteliers far and wide are heading into their busiest season as people look forward to enjoying the great weather, longer days, and their children’s time off school. It’s an exciting time for any business, but there are also greater pressures […]
The George
The George is a luxury boutique hotel with modern style and historic bones in the heart of Montclair, New Jersey. Each of the inn’s 32 guest rooms are designed to have a bespoke look and feel that’s distinctly different from the rest. This elegant inn, which is just 12 miles from New York City, has just started […]
Be the Jazz Musician: Improvise Your Way to a Higher ADR
The Average Daily Rate (ADR) is one of the key metrics to measure the performance of a hotel. Because rooms are priced differently depending on their size, location, and amenities, the ADR (room revenue divided by the rooms sold) helps you understand how much rent is generated by each room on average. Your ADR will fluctuate […]
Carmel Resort Inn
Carmel Resort Inn is located in beautiful Carmel by the Sea in California and offers a choice of accommodation including king rooms and one- and two-bedroom suites. The pet-friendly hotel has many amenities such as free WiFi, BBQ facilities and some kitchenette suites. Carmel Resort Inn has just started using our cloud-based WebRezPro Property Management System to help with […]
Denali Tri-Valley Cabins
Offering a uniquely Alaskan experience, Denali Tri-Valley Cabins in Healy, Alaska, provides accommodation in 10 comfortable cabins and one three-bedroom house. Each cabin has two queen beds, a flat screen TV, a small refrigerator, a microwave, a Kuerig coffee maker, free WiFi and a private bathroom. Denali Tri-Valley Cabins has chosen to use WebRezPro Property Management System to […]
Inn at the Pier
Located in the beautiful and popular summer town of Cavendish, Prince Edward Island, the INN at the PIER Waterfront Country Inn offers accommodation in a variety of modern guest rooms and two vacation homes. Parasailing is available at the resort and a restaurant is located onsite. The Inn at the Pier has just started using our cloud-based WebRezPro Property […]
Nomada Urban Beach Hostel
Located in San Juan, Puerto Rico, Nómada Urban Beach Hostel & Rooftop Camping is a unique property that offers accommodation in dorms, private rooms and fourth-story rooftop tents that overlook the beach and mountains. The hostel features a wide range of amenities including a common kitchen, air conditioning and WiFi. Nomada Urban Beach Hostel has chosen to use […]
Decanter Hotel
Located in the heart of Old San Juan in Puerto Rico, the Decanter Hotel is a 19th century colonial-style building that was built around 1880. Offering 20 guest rooms and suites including some with private terraces that overlook the city, this hotel also boasts a rooftop terrace, an interior courtyard and room service. The Decanter Hotel has chosen to use […]
Hotel Lanai
The historic Hotel Lanai offers 11 unique guest rooms, each equipped with a private bath, a king or queen bed and plantation style decor. This Lanai, Hawaii property offers an impressive array of amenities including free WiFi, complimentary continental breakfast and an onsite restaurant. Hotel Lanai has chosen to use our cloud-based WebRezPro Property Management System and is also using WebRezPro’s […]
The Palms Hotel Fire Island
The Palms Hotel Fire Island is a premier hotel on the famed automobile-free Fire Island, New York, just 45 minutes from New York City! A wide range of accommodation types are available including four-bedroom/two-bathroom cottages with full kitchens, six- and eight-person suites, king rooms and classic rooms. The Palms Hotel Fire Island has just started using our […]
Beyond the Bedroom: Hotel Design Trends for 2018
Today’s savvy nomad has realized that the hotel experience is an integral aspect of travel. Hotels are no longer merely the place of a morning departure and evening return, the place to shower and sleep, the place just to hang one’s hat; many guests expect their hotel to be an experience and an extension of its […]
