PMS Software Blog
Hospitality software, technology & trends
Explore the latest trends in hospitality technology. The WebRezPro PMS software blog provides hoteliers, innkeepers and property managers with actionable tips on how to improve occupancy rates, guest satisfaction, and the bottom line, as well as success stories from our global client base.
Blue Whale Inn
The Blue Whale Inn in Misquamicut Beach, Rhode Island, boasts coastal charm with exceptional hospitality. Just a short walk from the sand and surf of Rhode Island’s largest and most popular beach, the inn offers well appointed deluxe rooms for couples, and deluxe suites for
Common Customer Complaints in Hospitality and How Your PMS Helps to Avoid Them
We all know someone who just loves to complain, even when there’s nothing really to complain about. Service industries like hospitality, in particular, see more than their fair share of customer criticisms, which are often voiced publicly online. Even the most luxurious
The Inn at Mountain View Farm
Located on a 440-acre historic farm estate in beautiful East Burke, Vermont, the Inn at Mountain View Farm offers 14 casually elegant guest rooms and luxury suites year-round. The inn provides farm-to-table breakfasts and plenty of activities are available onsite including visiting the Mountain View
The Camp at Carmel Valley
The Camp at Carmel Valley is located in beautiful Carmel Valley, California, and offers 14 rustic cabins in a cluster around a bath house. There are also two fully-equipped houses for rent and tenting sites. This unique property has just started using our cloud-based
An Independent Hotelier’s Guide to Ancillary Revenue
For any hotelier, booking rooms is, of course, the most important strategy for driving profits. But disregarding the potential for ancillary revenue would be a big mistake. Your hotel has more to offer than just a bed to sleep in, and it’s
Trapper John’s Cabin & Cottages
Located on the edge of beautiful downtown Talkeetna, Alaska, Trapper John’s Cabin & Cottages is situated along the Historic Village Airstrip. Accommodation is provided in two historic log cabins and two frame cottages, all of which are dog and child friendly. Trapper John’s Cabin
Matterhorn Inn
The Matterhorn Inn in Sedona, Arizona, is ideally situated in the heart of the city’s uptown district and is just steps from galleries, shops and restaurants. The hotel offers 24 guest rooms including some that are dog friendly. Amenities include free WiFi, a seasonal
Hotel Rapids
Hotel Rapids is an historic boutique hotel in Grand Rapids, Minnesota, that offers 28 guest rooms in three styles – superior queens, deluxe queens and two- and three-bedroom supreme suites. The hotel is located right across the street from the Mississippi River and Vets Park.
Talus Backcountry Lodge
Talus Backcountry Lodge is perched on the Continental Divide in British Columbia’s East Kootenays, in the heart of the Canadian Rockies. Reached by helicopter, this lodge is open year-round and accommodation is provided for up to 14 guests. The Talus Backcountry Lodge has
Blackbird Inn
Located in downtown Napa, the Blackbird Inn offers a warm and welcoming place to stay when visiting Napa Valley wineries. All of this boutique hotel’s guestrooms have king or queen beds, private baths and wireless internet access, while many also have fireplaces, private decks
7 Tips to Reduce Booking Abandonment on Your Hotel Website
From redesigning your website to rolling out new marketing campaigns, you spend plenty of resources boosting online traffic. And you should—your property’s website is your store-front to the world. But just getting traffic isn’t enough. It might feel like the battle is
Willow Lodge
Located in the heart of Murrells Inlet, Willow Lodge is a boutique hotel catering to golf lovers, fishing, boating, and outdoor enthusiasts, or anyone simply looking to relax. Accommodation is provided in 34 full-efficiency rooms, and amenities include a complimentary continental breakfast, free
Jack’s Landing Resort
Whether you’d like to stay in a cottage, a lodge room or settle into a campsite, Jack’s Landing Resort in Hillman, Michigan has the perfect accommodation for your getaway! The resort also boasts a full service marina and an onsite restaurant and bar, as well as
The Falls Hotel and Inn
Located just one block from the world famous Niagara Falls in Ontario, The Falls Hotel & Inn offers 139 guest rooms ranging from economy outside access rooms to Jacuzzi suites in the seven-story hotel. An impressive array of amenities area available including free WiFi,
Tofino Resort + Marina
Tofino Resort + Marina is situated in beautiful Tofino, British Columbia, in the heart of Pacific Rim National Park Reserve on Canada’s Vancouver Island. This full service waterfront accommodation offers 62 guest rooms all perfectly appointed in a variety of configurations—and your pets are always welcome.
Paid to Post: A Hotelier’s Guide to Influencer Marketing
Influencer Marketing. It’s likely a term you’ve heard thrown around in the last year or two, and perhaps is something you’ve considered doing yourself. You wouldn’t be alone; Hotel brands like Starwood Resorts, Fairmont, and Hilton Hotels are just a few of
Footprints Resort
Footprints Resort is an adults only cottage resort that offers resort cabins and room accommodation near Bancroft, Ontario. This waterfront resort is a perfect romantic lakeside getaway and is also ideal for weddings. An abundance of amenities are available including a hot tub, non
Top Tips for Getting More Online Hotel Reviews
Despite the constant evolution of online marketing and distribution platforms and social media, online reviews remain so important. According to recent research, a total of 92 percent of leisure travelers in the U.S. consider online hotel reviews “somewhat important” or “very important”