Employment Opportunities

2023 top 10 best places to work in hotel tech!
Senior Product Support Specialist
WebRezPro’s Product Support Department is hiring senior-level Product Support Specialists to help clients learn and navigate our hospitality software via phone, email and screen sharing.
We are looking for people with superior client experience skills, a high-level aptitude for computers and the internet, as well as a knack for learning new software programs.
These are full-time, work-from-home positions with opportunities for growth.
RESPONSIBILITIES
- Implement and troubleshoot existing interfaces/integrations between WebRezPro and other hospitality software companies. Types of companies include online travel agencies, entertainment systems, payment gateways, point-of-sale systems and more.
- Provide support and guidance to our clients via email, phone and screen sharing.
- Use Zendesk to process customer support tickets.
- Field questions from and assist with training of Junior team members.
- Work with Programming and Sales Departments to ensure client satisfaction.
- Participate in company and department meetings via webcam.
QUALIFICATIONS
- A degree or certificate in a computer-related field (or equivalent work experience)
- Excellent communication and interpersonal skills
- Ability to prioritize and multitask
- Problem solver
- Like working from home
- Team player with a positive attitude
- Hotel experience is an asset
BENEFITS
- Health and dental benefits
- Health spending account
- RRSP matching
- Paid holidays, flex days and company holidays
Junior Product Support Specialist
WebRezPro’s Product Support Department is hiring entry-level Product Support Specialists to help clients learn and navigate our hospitality software via phone, email and screen sharing.
We are looking for people with superior client experience skills, a general aptitude for computers and the internet, as well as a knack for learning new software programs.
These are full-time, work-from-home positions with opportunities for growth.
RESPONSIBILITIES
- Provide support and guidance to our clients via email, phone and screen sharing.
- Use Zendesk to process customer support tickets.
- Work with Programming and Sales Departments to ensure client satisfaction.
- Participate in company and department meetings via webcam.
QUALIFICATIONS
- Excellent communication and interpersonal skills
- Ability to prioritize and multitask
- Problem solver
- Like working from home
- Team player with a positive attitude
- Hotel experience is an asset
BENEFITS
- Health and dental benefits
- Health spending account
- RRSP matching
- Paid holidays, flex days and company holidays
Software Developer
Does programming come easy to you? Do you have experience with open-source technologies such as Apache, MySQL, jQuery, JavaScript, Perl, etc.? Does the idea of working from home sound appealing? Are you self-motivated and eager to tackle new projects? If so, WebRezPro might be a great fit for you.
WebRezPro is actively looking for candidates of all levels of programming experience.