Beyond the Bedroom: Hotel Design Trends for 2018
Today’s savvy nomad has realized that the hotel experience is an integral aspect of travel. Hotels are no longer merely the place of a morning departure and evening return, the place to shower and sleep, the place just to hang one’s hat; many guests expect their hotel to be an experience and an extension of its […]
It’s Time to Get Personal: Delighting Guests with Individualized Experiences
Ever since the introduction of Big Data, individualized experiences have become the new status quo. Advertisements online highlight products we’ve previously shown interest in, video streaming services suggest content catered to our tastes and preferences, and google searches return results that reflect our location and online history. Personalization is no longer a perk; It’s a convenience […]
Is it Crystal Clear? How to Prevent and Manage Cancellations and No-Shows
It’s happened to every hotelier. The afternoon begins well, the transition between check-out and check-in is proceeding, rooms are being cleaned, last minute details arranged, special requests organized, and you’ve even personally handwritten a welcome note to leave on the desk of a high-profile guest. Then, the phone rings or the hours tick by. There’s been a […]
Micro-Moments: The Future of Digital Marketing
American consumers spend an average of five hours a day on their smartphone. These powerful devices provide us with constant connection and instant access to the entirety of human knowledge. So, it’s no surprise that the prominent role they now play has fundamentally changed the way we relate to the world around us. And that includes how we […]
4 Considerations for Choosing the Right OTAs
Online travel agencies (OTAs) have taken the hospitality industry by storm. What began as a platform for selling excess inventory when demand was low, has grown to dominate the entire booking landscape. Today, the majority of reservations worldwide are made via these online platforms, which makes OTAs an essential component of all lodging operators’ distribution […]
A Hotelier’s Guide to Valentine’s Day
Ever feel like you’re in a marketing rut? It can be challenging to find new and exciting ways to connect with customers and improve your bottom line. Fortunately, there are moments sprinkled throughout the year that offer unique opportunities to mix things up: Holidays! Whether it’s New Year’s Day, Easter or Halloween, public holidays are […]
North Shore Lodge
North Shore Lodge is located in Grand Lake, Colorado and offers unique mountain accommodation for romantic getaways and family adventures. Mountain Lakes Lodge features adorable themed cabins on the Granby-Shadow Mountain Canal and many of the cabins boast great views of the canal, a horse pasture and the mountain from their decks! This dog-friendly property also features a […]
Start the New Year Right: Hospitality Trends for 2018
And just like that, 2017 has passed! We hope you had a wonderful (and profitable!) holiday season, and are excited about the year to come. January is a month for resolutions—an opportunity to reflect on the past year and think of ways to improve in the next. This is just as true for businesses as […]
WebRezPro’s Top 5 Blog Posts of 2017
It’s been a big year of blogging here at WebRezPro. We’ve covered a wide range of topics—from digital marketing to hotel operations—aimed to support independent hoteliers. As 2017 comes to a close, we’d like to take a look back at the most popular posts of the past year. Here are the top 5 blog posts […]
The Rangeley Inn
Located in Rangeley, Maine on the waterfront of Haley Pond, The Rangeley Inn is a restored landmark property that offers 21 guest rooms, seven suites and 14 waterview units with decks. The hotel offers an impressive array of amenities including complimentary breakfast and an onsite seasonal bar. The Rangeley Inn has just started using our cloud-based WebRezPro Property Management System to […]
Pricing 101: A Guide for Independent Hoteliers
One of the most challenging things for hoteliers is determining how to price inventory. Charging too much will deter customers and increase vacancy, while charging too little can significantly undercut your revenue. It’s not an easy problem to tackle, and there are a few different approaches that can be taken. Here’s a quick overview of […]
Keep it Simple: The Benefits of an All-in-One PMS
Running a successful lodging operation involves staying on top of a lot of moving parts. From taking online bookings to managing reservations to overseeing on-site operations, the responsibilities of hoteliers are both immense and diverse. Hospitality technology has fortunately kept up and offers a variety of solutions for all aspects of hotel management. But it’s […]
Meadowlark Motel
The Meadowlark Motel in Maggie Valley, North Carolina, makes an excellent home base when exploring western North Carolina. Close to Cataloochee Ski Area and nested in the Blue Ridge Mountains, this motel offers 38 spacious, comfortable accommodations, including cottages, cabins and guest rooms. All rooms are equipped with free WiFi and some have kitchens and/or Jacuzzis! The Meadowlark Motel has […]
Pets Welcome: Considerations for Accepting Four-legged Guests
If you are a pet owner (or know one), then you understand how attached people are to their furry friends. Dogs and cats (and a myriad of other critters!) are important members of 66% of American families. That’s a pretty significant portion of the population that has to factor their pets into all sorts of […]
Hotel Sutter
Located in the heart of wine country, Hotel Sutter in Sutter Creek, California, offers modern amenities with historic charm. Offering 24 guest rooms and suites with handcrafted quilts and complimentary toiletries, this hotel also boasts on-site dining, two lively bars and free WiFi. Hotel Sutter has chosen to use our cloud-based WebRezPro Property Management System to help with their operations. […]
Hotel Belleza
Within walking distance to all Miami Beach, Florida, attractions, Hotel Belleza is a 81-room hotel that offers standard rooms and one-, two- and three-bedroom suites equipped with kitchens. This hotel has chosen to use our cloud-based WebRezPro Property Management System to help with their operations. Visit their website to see how they’re using WebRezPro’ integrated web reservation software […]
Marketing 101: A Guide for Independent Hoteliers
There are a lot of moving parts to juggle when running a hotel. From property maintenance to managing staff to ensuring guest satisfaction, it’s easy to spend all your time attending to on-site matters. While it’s obviously critical to ensure a quality experience at your hotel, you won’t have any guests to impress if you’re […]
Riversage Billings Inn
Located in Billings, Montana, the Riversage Billings Inn – Billings, MT is a 59-room hotel that offers pet-friendly guest rooms! An abundance of amenities are available onsite including complimentary hot breakfast, free WiFi, laundry facilities and a fitness room. The Riversage Billings Inn has just started using our cloud-based WebRezPro Property Management System to help with their operations. Visit their […]
Choosing a Loyalty Program that Works for Independent Hotels
In an effort to land repeat customers (and increase direct bookings), loyalty programs are one of the most effective strategies out there. A study by Cornell University found that guests book 50% more rooms each year when they are involved in a loyalty program. That’s a lot of extra revenue! Traditionally, these programs were the […]
Hilltop Inn by Riversage
Located in Billings, Montana, the Hilltop Inn of Billings by Riversage Inns is a pet-friendly hotel that offers 56 guest rooms. Guests appreciate the many onsite amenities including complimentary hot breakfast, free WiFi, a fitness center and laundry facilities. The Hilltop Inn has just started using our cloud-based WebRezPro Property Management System to help with their business. Visit their […]
The Great Falls Inn by Riversage
The Great Falls Inn by Riversage Inns – Great Falls, MT is a 60-room hotel that offers true Western hospitality in Great Falls, Montana. This pet-friendly hotel offers a wide range of amenities including complimentary hot breakfast, free WiFi, a fitness facility and laundry facilities. The Great Falls Inn has just started using our cloud-based WebRezPro Property Management […]
A Hoteliers Guide to Targeting Millennials
People have a lot to say about Millennials—some of it flattering, some of it less so. But whatever your opinion about Generation Y (born in the ’80s and ’90s) they’re one that cannot be ignored by marketers in any industry. Now outnumbering baby boomers, and aging into financial independence, Millennials have become a powerful cohort […]
Know Thyself (Thy Guests, and Thy Community): How to Increase Midweek Hotel Bookings
The adage of knowledge being the key to success holds true even – or especially – for increasing your number of midweek bookings. Midweek travelers are likely to be retired or traveling for business; they could hold unconventional jobs (freelancers or hotel and restaurant staff, like yourself) whose ‘weekends’ occur midweek, or they could just […]
Increase Productivity and Enhance Guest Experience: Cloud PMS Software in Action
The goal of almost every hotel, from the small rural bed & breakfast to the urban boutique inn to the large international chain, is to increase staff productivity while simultaneously enhancing the guest experience. The differences among these establishments is in what they define as ‘productivity’ and what experience they aim to deliver for each […]
