Woody Island Resort
Relax by the sea at Woody Island Resort in Newfoundland. There’s hiking, biking, and birdwatching–check for bald eagles! Or you can head out on the water for a glimpse of the whales. Tours through the bay are available along with rowboats and kayaks if you plan on sticking closer to shore. Woody Island Resort has […]
3 More Sleeps! How to Upgrade the Pre-Arrival Experience
Exceptional service doesn’t wait until check-in—it should begin the moment travelers start envisioning their getaway. From the first spark of inspiration and destination research to making a booking and eagerly counting down the days, the guest experience starts long before they arrive. Yet in pursuit of delivering exceptional on-site service, the pre-arrival experience is often […]
5 Cool Features That Set WebRezPro’s Booking Engine Apart
WebRezPro Property Management System (PMS) comes equipped with a user-friendly, fully integrated booking engine that allows properties to accept direct online reservations—without paying commission fees. Reservation information flows directly into the PMS, eliminating manual data entry while preventing overbookings and other errors. But this booking engine delivers far more than standard functionality. Beyond its brand-customizable […]
Unlock the Power of Your PMS with a Customer Data Platform
***Guest post from Ascent360, a WebRezPro partner*** Every single interaction a guest has with your property—from pre-booking to post-check-out—contains powerful insights. These moments tell a story about your guests’ preferences, behaviors, and buying patterns. Today’s travelers expect personalization. They want timely, relevant offers that align with their habits and interests. But to deliver that kind […]
How to Target Your Hotel’s Email Marketing More Effectively
With AI, social media, messaging apps, and more at your fingertips, email may seem like a Stone Age method of guest communication. After all, it was invented in the 1970s. You may as well carve your offer on a tablet and carry it to the next town, right? Wrong! Email is still a relevant, impactful […]
What to Cover in Your Digital Guest Agreement
Your digital guest agreement is key to smooth check-ins—setting clear expectations, minimizing misunderstandings, and laying the foundation for a great stay. From hotel policies to check-in instructions, it should communicate important terms of the stay, so guests understand what’s expected of them. WebRezPro includes customizable guest agreements that can be used for hotel guest self […]
Osage Creek Lodge
Escape to the Ozarks at Osage Creek Lodge. Located in Eureka Springs, Arkansas, the lodge has easy access to shops, galleries, a vibrant local food scene… and, of course, gorgeous mountain hikes! Pet-friendly rooms are available if you want to take your furry friend. Osage Creek Lodge has chosen our cloud-based WebRezPro Property Management System […]
An Independent Hotelier’s Guide to Booking Pace
Getting guests through your doors isn’t just about luck; it’s about understanding patterns, planning ahead, and making smart moves. Rather than crossing your fingers and hoping for the best, use your data to show you the way. In addition to occupancy, ADR, and RevPAR, there’s another key metric that reveals whether your pricing and operational […]
Three Steps to Get Guests to Book Direct
While balanced distribution across OTA, GDS, metasearch, and direct channels is key to your property’s visibility and profitability, direct bookings are the most valuable. As of 2024, direct website bookings made an average of $519 per reservation compared with an OTA average of $320. Because direct bookings involve no commission fees, they’re generally more profitable. […]
Highland Estates Hotel & Resort
Looking for a desert oasis? Book your stay at Highland Estates Hotel & Resort in Mesquite, Nevada. There’s a restaurant, tennis court, and two outdoor pools for when you need to cool off. Parking and Wi-Fi are both free! Highland Estates Hotel & Resort has chosen our cloud-based WebRezPro Property Management System to help run […]
Hôtellerie Puamun Aguanish
Pull off the road and enjoy a stay at Hôtellerie Puamun Aguanish. Located in Natashquan, Quebec, it’s where modern comfort meets indigenous cultural richness. Fat bikes and canoes are both available for rental so you can get outside and explore. Hôtellerie Puamun Aguanish has chosen our cloud-based WebRezPro Property Management System to help run their […]
TB Hotel Downtown-Miami
Treat yourself to a getaway at TB Hotel Downtown-Miami for city life and Florida sunshine. They serve breakfast in the mornings, or you can grab a snack from your room before you head out to see the parks, shops, and museums. Accessible and dog-friendly rooms are both available. TB Hotel Downtown-Miami has chosen our cloud-based […]
How to Manage OTA Bookings and Commissions Profitably
Listing your property on online travel agency (OTA) channels increases visibility and revenue—but it comes at a cost. And if you’re managing OTA bookings manually, it can cost you even more. Manually consolidating data between your property management system (PMS) and OTA channels is inefficient and prone to error. Mistakes lead to guest dissatisfaction, billing […]
Harris Sea Ranch Beach Hotel
Book yourself a beach stay at Harris Sea Ranch Beach Hotel. Located in Hampton, New Hampshire, this property is situated along the boardwalk overlooking the Atlantic Ocean. Rooms come with kitchenettes, Wi-Fi, and cable TV (and coffee for when your kids bounce you out of bed!). Harris Sea Ranch Beach Hotel has chosen our cloud-based […]
How to Pick the Best Guestroom Access Solution for Your Independent Hotel
When it comes to modernizing hotel operations, your guestroom access solution is key (pun intended) to balancing security, efficiency, and guest experience. But with so many options—from traditional key cards to PIN codes to mobile keys and even biometric access—it can be hard to know what’s right for your independent property. To help you make […]
Happy Guests, Healthy Bottom Line: The Link Between Operations and Revenue
***Guest post from IDeaS, a WebRezPro partner*** Elevating guest satisfaction and protecting profitability are top of mind for any hotelier. These goals are often perceived to be at odds—a perpetual tug of war between what’s best for your bottom line and what’s best for your guests. However, a seamless integration between a hotel’s Revenue Management […]
Meadowvale Apartment Hotel
Need some extra space while you travel? Book yourself a stay at Meadowvale Apartment Hotel in Scarborough, Ontario. Their tasteful apartments come with fully equipped kitchens and in-suite laundry, with plenty of attractions nearby. You can picnic along the shores of Lake Ontario or take the kids to see the Toronto Zoo. Meadowvale Apartment Hotel […]
8 Ways to Tell If Your Hotel Tech Is User Friendly
Hotel technology is designed to streamline operations, enhance the guest experience, and drive revenue—but that’s only the case if it’s user friendly! Ease of use is critical for both staff and guests. As of 2022, 73 percent of guests said they were likely to revisit a hotel that satisfied their technological needs… It really does […]
A Hotelier’s Guide to Supporting Your Community During a Crisis
In a time of global uncertainty and increased natural disasters, your property may be put in a position to support your community during a crisis. For instance, hotels in the SoCal area were faced with an influx of over 180,000 displaced residents from Los Angeles County due to the devastating wildfires. Hopefully, events like these […]
How to Choose the Right Hotel Software Integrations
Software integrations form a critical part of your property’s operations, streamlining tasks, enhancing the guest experience, and driving revenue. Connected to your property management system through high-quality APIs (application programming interfaces), hotel software integrations encompass everything from payment processors and revenue management systems to guest engagement and housekeeping solutions. Selecting the right integration partners keeps […]
Hotel Hardware
Take a peek at our web design for Hotel Hardware in Dayton, Washington, showing how each of their vintage rooms blends historic charm with modern comfort. Guests there can stroll along the river, explore the artisan food market, and sip a craft cocktail in The Bobcat Room. Hotel Hardware has also chosen our cloud-based WebRezPro […]
Harbor Lite Lodge
Enjoy an ocean getaway at Harbor Lite Lodge in Fort Bragg, California. With clean rooms and harbor views, this property is an excellent home base for exploring the nearby shops, restaurants, and beaches. Most rooms even have a private balcony! Harbor Lite Lodge has chosen our cloud-based WebRezPro Property Management System to help run their […]
Hotel Providence
Enjoy historic, old-world elegance at Hotel Providence in Providence, Rhode Island. Nestled in the vibrant theater district, this property has plenty of fun activities nearby, from ghost tours to touring Broadway shows. They’re pet friendly with a hot continental breakfast included. Hotel Providence has chosen our cloud-based WebRezPro Property Management System to help run their […]
What is a GDS and Does My Hotel Need It?
GDS stands for global distribution system and is essentially a central reservation system for hotels, airlines, rental car companies, cruise lines, and other travel services worldwide. A GDS network puts your property in front of travel agents, corporate travel managers, and OTAs, and the importance of these networks is growing. More than half of global […]