How to Drive Bookings along the Path to Purchase
Expedia Group’s latest study of how consumers plan and book travel online surveyed travelers in Australia, Canada, Japan, Mexico, the U.K., and the U.S.A. to reveal preferences and behavior along the path to purchase. The study, aptly named The Path To Purchase, discovered the average path to purchase length—from when a traveler starts thinking about […]
Hotel Palomino
Looking for a taste of the Old West? Visit Hotel Palomino in Ridgway, Colorado. This western-themed hotel has contactless check-in, text-based concierge, and free parking for your four-wheeled steed. You can visit the mountains, then rest up for your next hike in a deluxe king bed. Hotel Palomino has chosen our cloud-based WebRezPro Property Management […]
A Hotelier’s Guide to Training Employees on New Tech
Having a modern, feature-rich tech stack isn’t enough to streamline operations and increase revenue. You also need employees who know how to use it, not employees who sit in front of it, slack-jawed, and wonder what they possibly did to deserve this (we’ve all been there). If employees struggle with your new and improved tech, […]
5 PMS Integrations to Drive More Revenue
Your property management system (PMS) isn’t there so that you can spend an afternoon playing with all the cool features, as fun as that may be. It’s there to enable you to elevate the guest experience and increase revenue. One of the ways a PMS does this is through integrations with specialized software, such as […]
How to Build the Best Hotel Tech Stack
When it comes to finding the perfect hotel software to power seamless operations and guest experience, there’s no one-fits-all solution. That’s because when it comes to delivering a great guest experience, every property is unique. From location and services to style and staff, every property offers something different—and has its own operational requirements for driving […]
Stagecoach Inn
Swerve off the highway for a stay at Stagecoach Inn. Located in Salado, Texas, this historic hotel has served guests since before the Civil War (built in 1861, to be precise). They’re dog-friendly, and they have a pool! Stagecoach Inn has chosen our cloud-based WebRezPro Property Management System to help run their operations. Check out […]
The Hotel Limpia
Enjoy a snippet of history at The Hotel Limpia, built in 1912 in Fort Davis, Texas. The furnishings are period, but the Wi-Fi definitely is not. Stroll through their gardens or sit down for a macchiato and Danish in the coffee lounge. Or if you’re looking for something more substantial, there’s always Blue Mountain Bar […]
A Hotelier’s Guide to Collecting and Using First-party Data
In the ever-evolving landscape of the hospitality industry, independent hoteliers are facing a shift. Third-party data—such as data purchased from marketing companies or collected through cookies—was once a cornerstone for understanding guest preferences and market trends but is gradually disappearing due to privacy concerns and changing regulations. While third-party data provides convenience, a move away […]
Marker 8 Hotel & Marina
Treat yourself to some Florida sunshine at Marker 8 Hotel & Marina. Located near the St. Augustine Historic District, this property has it all, whether you’re looking to stroll the cityscape or relax by the pool. You may even decide to take a peek at their lovely gardens… Marker 8 Hotel & Marina has chosen […]
How to Create a Digital Guide for Your Hotel Guests
One way to appeal to modern travelers and give your property an edge over the competition is to offer a digital guide for your hotel guests. Digital guides can be created within guest apps provided by guest engagement platforms like Operto, Duve, and Akia, curated to present house manuals, amenities, local recommendations, and more to […]
5 More Cool WebRezPro Features You Might Not Know About
From interactive overrides to banned guests, WebRezPro has many cool features you won’t find in every property management system. We understand there can be a lot to learn during the onboarding process, and getting to know the ins and outs of your system takes time. That’s why we’re here for you every day. We want […]
Northwinds Hotel Revelstoke
Book yourself a beautiful vacation at Northwinds Hotel Revelstoke in (you guessed it) Revelstoke, British Columbia. Winter or summer, there’s always something to do with snowboarding, snowmobiling, and world-famous mountain biking trails. And when you’re tired out, you can unwind in the outdoor hot tub–the view is delightful! Northwinds Hotel Revelstoke has chosen our cloud-based […]
5 Tips to Perfect the Guest Experience at Your Hotel
***Guest post from Duve, a WebRezPro partner*** When it comes to running a successful hotel, providing an exceptional guest experience should always be a top priority. Happy guests are more likely to return and recommend your establishment to others, which can significantly boost your business. To help you achieve this goal, we’ve compiled five valuable tips […]
Home Base at Mt Telemark Village
Looking for a place to lay your head before you hit the trail? Book a room at Home Base at Mt Telemark Village. Located by the mountains in Cable, Wisconsin, they have everything you need to make sure you’re ready to go. There’s a bike wrench/ski wax shed, three propane fire pits, and even an […]
5 Cool WebRezPro Features You Might Not Know About
A property management system, even an easy-to-use one like WebRezPro, may have such a variety of features that it’s hard for you to get to know every aspect. As busy hoteliers, you don’t always have time to sit down with it and really poke around. After all, you have guests to take care of! To […]
Hotel Terrasse Dufferin
Book a boutique experience at Hotel Terrasse Dufferin in the heart of old Quebec City. Built in 1830, this hotel is only a short stroll away from main attractions, such as the Citadelle Forteress, the Plains of Abraham, and the National Assembly. Half of the hotel’s charming rooms have river views, and all come with […]
How to Create a Niche Luxury Hotel Experience
Even with post-pandemic uncertainty, plenty of people look to experience the high life when they travel…and they’re willing to pay for it. The luxury travel market is expected to more than double from $638.2 billion in 2021 to $1650.5 billion in 2031. From Rodin-inspired pastries to 24-karat gold facial masks, here’s how to attract these […]
Heritage Place Hotel
Need an affordable place to lay your head? Check in to Heritage Place Hotel in Iuka, Mississippi. The rooms have a refrigerator, microwave, and plenty of coffee, not to mention the free Wi-Fi. You’ll be comfortable and well-rested for wherever you’re headed! Heritage Place Hotel has chosen our cloud-based WebRezPro Property Management System to help […]
MTN House Hotel
Plot your escape to the peaks and visit MTN House Hotel. Cradled by the Rockies in Canmore, Alberta, this hotel has everything a mountain lover needs to relax at the end of a long hike. You can order room service, soak in the hot tub, and even go for a massage at their world-class spa. […]
6 Ways Hotels Can Boost Midweek Occupancy
Filling rooms during slower travel times is important to ensure your business’s long-term success and relevancy. Contrary to instinct, drastically reducing room rates won’t guarantee midweek bookings. In fact, it eats into your profits and undermines your hotel’s credibility. While price is a major factor in planning travel (especially with current inflation and for millennial […]
Travel Trends and Guest Expectations by Generation
It’s a tall order to find common ground in a group of people born between 1946 and 2012. Spanning four generations, Baby Boomers, Gen X, Gen Y/Millennials, and Gen Z play influential roles in shaping the travel industry for different reasons. Much of what you do to target a specific generation will invariably appeal to […]
9 Great Guest Activities Any Hotel Can Offer
One of the best ways to boost your hotel’s bottom line is to offer activity packages and add-ons. Not only do they provide an opportunity to increase your TRevPar, they give guests more of an experience at your hotel. People have returned to travel in droves, but today’s guests don’t just want a place to […]
Why and How to Identify Your Hotel’s Compset
Learn how you stack up against the competition by building an accurate hotel compset. Short for hotel competitive set, this is a group of lodgings that are direct competitors with your own. Analyzing your hotel’s compset unveils information to help you stand out from these competitors and become the most desirable option. Basically, you must identify […]
Mayan Princess Hotel
Need a beach break asap? Book yourself into the Mayan Princess Hotel. Located on the white sand shores of Ambergris Caye in Belize, this hotel has everything you need to return tan and happy. You can explore the Belize Barrier Reef, trek the jungle, or simply lay on your towel with a book. The Mayan […]
