Costa Oeste
Take a break on the beach at Costa Oeste. This Nicaraguan hotel has everything you need to relax, from yoga to poolside cocktails. If you want to catch a wave, the surf is right there. Every room has an ocean view! Costa Oeste has chosen our cloud-based WebRezPro Property Management System to help run their […]
What’s Hot in Hotel Tech
Is your hotel technology making things smoother than a well-made bed? If not, it may be time for an upgrade! We’re not talking about flashy bells and whistles. The hottest hotel tech streamlines operations and removes bumps for guests. From smart tech to self-service solutions, let’s take a look at innovations that can help your […]
Digital Communication Strategies to Drive Hotel Revenue
Some of us at WebRezPro remember booking hotels before the digital age. It often involved receiving a tourist information guidebook with basic hotel descriptions and phone numbers only. Many hoteliers relied on brochures, magazine ads, or even a “vacancy” sign at the front of their property as their primary means of communication with potential guests. […]
6 Tips for Doing Social Customer Service Right
Great customer service has always been (and always will be) synonymous with the hospitality industry. But the approach to delivering customer service is evolving; great customer service has become synonymous with social customer service—providing customer care through your social media channels. Online reputation and social media are now inextricably tied to attracting new guests and […]
The Dover George
Book yourself a boutique stay at The Dover George. Located in Toronto, Ontario, this hotel is only a short walk from Port Dover Beach on the shores of Lake Erie. Their suites come with heated floors, plush mattresses, and a gourmet continental breakfast. The Dover George has chosen our cloud-based WebRezPro Property Management System to […]
How to Drive Bookings along the Path to Purchase
Expedia Group’s latest study of how consumers plan and book travel online surveyed travelers in Australia, Canada, Japan, Mexico, the U.K., and the U.S.A. to reveal preferences and behavior along the path to purchase. The study, aptly named The Path To Purchase, discovered the average path to purchase length—from when a traveler starts thinking about […]
Hotel Palomino
Looking for a taste of the Old West? Visit Hotel Palomino in Ridgway, Colorado. This western-themed hotel has contactless check-in, text-based concierge, and free parking for your four-wheeled steed. You can visit the mountains, then rest up for your next hike in a deluxe king bed. Hotel Palomino has chosen our cloud-based WebRezPro Property Management […]
A Hotelier’s Guide to Training Employees on New Tech
Having a modern, feature-rich tech stack isn’t enough to streamline operations and increase revenue. You also need employees who know how to use it, not employees who sit in front of it, slack-jawed, and wonder what they possibly did to deserve this (we’ve all been there). If employees struggle with your new and improved tech, […]
5 PMS Integrations to Drive More Revenue
Your property management system (PMS) isn’t there so that you can spend an afternoon playing with all the cool features, as fun as that may be. It’s there to enable you to elevate the guest experience and increase revenue. One of the ways a PMS does this is through integrations with specialized software, such as […]
How to Build the Best Hotel Tech Stack
When it comes to finding the perfect hotel software to power seamless operations and guest experience, there’s no one-fits-all solution. That’s because when it comes to delivering a great guest experience, every property is unique. From location and services to style and staff, every property offers something different—and has its own operational requirements for driving […]
Stagecoach Inn
Swerve off the highway for a stay at Stagecoach Inn. Located in Salado, Texas, this historic hotel has served guests since before the Civil War (built in 1861, to be precise). They’re dog-friendly, and they have a pool! Stagecoach Inn has chosen our cloud-based WebRezPro Property Management System to help run their operations. Check out […]
The Hotel Limpia
Enjoy a snippet of history at The Hotel Limpia, built in 1912 in Fort Davis, Texas. The furnishings are period, but the Wi-Fi definitely is not. Stroll through their gardens or sit down for a macchiato and Danish in the coffee lounge. Or if you’re looking for something more substantial, there’s always Blue Mountain Bar […]
A Hotelier’s Guide to Collecting and Using First-party Data
In the ever-evolving landscape of the hospitality industry, independent hoteliers are facing a shift. Third-party data—such as data purchased from marketing companies or collected through cookies—was once a cornerstone for understanding guest preferences and market trends but is gradually disappearing due to privacy concerns and changing regulations. While third-party data provides convenience, a move away […]
Marker 8 Hotel & Marina
Treat yourself to some Florida sunshine at Marker 8 Hotel & Marina. Located near the St. Augustine Historic District, this property has it all, whether you’re looking to stroll the cityscape or relax by the pool. You may even decide to take a peek at their lovely gardens… Marker 8 Hotel & Marina has chosen […]
How to Create a Digital Guide for Your Hotel Guests
One way to appeal to modern travelers and give your property an edge over the competition is to offer a digital guide for your hotel guests. Digital guides can be created within guest apps provided by guest engagement platforms like Operto, Duve, and Akia, curated to present house manuals, amenities, local recommendations, and more to […]
5 More Cool WebRezPro Features You Might Not Know About
From interactive overrides to banned guests, WebRezPro has many cool features you won’t find in every property management system. We understand there can be a lot to learn during the onboarding process, and getting to know the ins and outs of your system takes time. That’s why we’re here for you every day. We want […]
Northwinds Hotel Revelstoke
Book yourself a beautiful vacation at Northwinds Hotel Revelstoke in (you guessed it) Revelstoke, British Columbia. Winter or summer, there’s always something to do with snowboarding, snowmobiling, and world-famous mountain biking trails. And when you’re tired out, you can unwind in the outdoor hot tub–the view is delightful! Northwinds Hotel Revelstoke has chosen our cloud-based […]
5 Tips to Perfect the Guest Experience at Your Hotel
***Guest post from Duve, a WebRezPro partner*** When it comes to running a successful hotel, providing an exceptional guest experience should always be a top priority. Happy guests are more likely to return and recommend your establishment to others, which can significantly boost your business. To help you achieve this goal, we’ve compiled five valuable tips […]
Home Base at Mt Telemark Village
Looking for a place to lay your head before you hit the trail? Book a room at Home Base at Mt Telemark Village. Located by the mountains in Cable, Wisconsin, they have everything you need to make sure you’re ready to go. There’s a bike wrench/ski wax shed, three propane fire pits, and even an […]
5 Cool WebRezPro Features You Might Not Know About
A property management system, even an easy-to-use one like WebRezPro, may have such a variety of features that it’s hard for you to get to know every aspect. As busy hoteliers, you don’t always have time to sit down with it and really poke around. After all, you have guests to take care of! To […]
Hotel Terrasse Dufferin
Book a boutique experience at Hotel Terrasse Dufferin in the heart of old Quebec City. Built in 1830, this hotel is only a short stroll away from main attractions, such as the Citadelle Forteress, the Plains of Abraham, and the National Assembly. Half of the hotel’s charming rooms have river views, and all come with […]
How to Create a Niche Luxury Hotel Experience
Even with post-pandemic uncertainty, plenty of people look to experience the high life when they travel…and they’re willing to pay for it. The luxury travel market is expected to more than double from $638.2 billion in 2021 to $1650.5 billion in 2031. From Rodin-inspired pastries to 24-karat gold facial masks, here’s how to attract these […]
Heritage Place Hotel
Need an affordable place to lay your head? Check in to Heritage Place Hotel in Iuka, Mississippi. The rooms have a refrigerator, microwave, and plenty of coffee, not to mention the free Wi-Fi. You’ll be comfortable and well-rested for wherever you’re headed! Heritage Place Hotel has chosen our cloud-based WebRezPro Property Management System to help […]
MTN House Hotel
Plot your escape to the peaks and visit MTN House Hotel. Cradled by the Rockies in Canmore, Alberta, this hotel has everything a mountain lover needs to relax at the end of a long hike. You can order room service, soak in the hot tub, and even go for a massage at their world-class spa. […]
