A Quick Guide to Payment Gateway Integration with Your Hotel PMS
Keeping up with guest expectations in our fast-paced, high-tech world can be hard! Today’s guests want more personalized service yet more self-service options and although that might seem like an oxymoron, modern hospitality technology makes it all possible. But while the technology supporting hoteliers in delivering a great guest experience evolves, there are fundamental guest […]
Cuyama Buckhorn
Situated in New Cuyama, California, Cuyama Buckhorn is a timeless roadside restaurant & inn in the heart of California’s high desert within Santa Barbara County. Each of the inn’s 21 guest rooms has been designed to bring clean, comfortable elegance to the high desert with modern amenities like free WiFi and Bluetooth radios, complete with custom-built furniture. Cuyama […]
The Blackcomb Lodge
Located in world-famous Whistler, B.C. Canada, the Blackcomb Lodge is a modern hotel that offers a variety of rooms equipped with full kitchens, flat-screen TVs and free WiFi. Additional amenities include an indoor swimming pool and hot tub and easy access to all the outdoor activities that Whistler has to offer. The Blackcomb Lodge has just started using […]
Stout’s Island Lodge
Stout’s Island Lodge is situated on an 18-acre island on Red Cedar Lake and offers an impressive array of unique accommodations, some of which boast amenities like a kitchen, a gas or wood-burning fireplace or a Jacuzzi. Stout’s also offers an onsite restaurant, wedding facilities and meeting space. This lodge has just started using our cloud-based WebRezPro Property Management […]
AbbyCreek Inn
The AbbyCreek Inn is a family-owned hotel in Winthrop Washington with over 60 guest rooms and an impressive array of amenities like a seasonal outdoor swimming pool, complimentary continental breakfast, river access with a picnic area and some pet-friendly rooms. The AbbyCreek Inn has chosen to use our cloud-based WebRezPro Property Management System to help with their operations! Visit their website […]
Bennett Springs State Park
Bennett Spring Park Store & More in Lebanon, Missouri offers a wide range of accommodation options including motel rooms, duplex cabins and rustic fishermen cabins, some of which are also dog friendly. Amenities include a dining lodge and guests enjoy taking part in activities like fishing and hiking. Bennett Spring State Park has chosen to use our cloud-based WebRezPro Property […]
3 Things Hotels Can’t Do Without a Cloud PMS
Despite increased efficiency, scalability and profitability that cloud technology brings to hospitality businesses, many hotels are still running on outdated legacy systems—or, believe it or not, pen and paper. We all have our reasons for making the decisions we make, but to approach the case for the cloud from a different angle, here are three […]
River’s Edge Resort
River’s Edge Resort is located in downtown Winthrop, Washington, along the Chewuch River. This property is ideal for those seeking a unique cabin experience with the best location, private deck hot tubs, kitchens and a variety of accommodations. River’s Edge Resort has just started using our cloud-based WebRezPro Property Management System to help with their operations. Visit their website to […]
WebRezPro PMS Named in Capterra’s Top 20 for Hospitality Management Software
WebRezPro Property Management System is catapulting up Capterra’s Top 20 Most Popular list for hospitality management software, moving up to #7 this year! The leading online resource for business software buyers, Capterra combs through hundreds of vendors every year to determine the Top 20 most popular products based on user reviews and online search activity […]
Creekwalk Inn & Cabins
The Creekwalk Inn Bed and Breakfast, Cabin Rentals and Events, Gatlinburg, TN is located in Cosby, Tennessee, bring guests back to nature in a rustic national park themed atmosphere. Every morning there is a breakfast celebration with farm-to-table and locally grown ingredients for all guests. This 50-acre property offers a variety of accommodation types including cabins, suites and […]
Best E-Commerce Practices for Independent Hotels
When you think of “e-commerce,” online retail sites like Amazon, eBay and Etsy probably first come to mind. But have you ever thought of your property’s website as an e-commerce site too? E-commerce refers to commercial transactions that are conducted electronically over the internet, so if your hotel website processes bookings through an online booking […]
8 Key Performance Indicators Hoteliers Should Be Tracking
Running a hotel is a complicated job with a never-ending list of responsibilities. It can be easy to get caught up in the day-to-day tasks that keep your property running smoothly and forget about taking time to assess your business’s performance. But, as they say, you can’t improve what you don’t measure – so start […]
Congrats to 6 WebRezPro Clients Voted Best in 2019 by Condé Nast Traveler Readers
The results of the 2019 Condé Nast Traveler Readers’ Choice Awards were announced this month, and we are proud to congratulate six WebRezPro clients that were voted among the best hotels and resorts in the world! This year a record 600,000 Condé Nast Traveler readers cast their votes in the 32nd annual Readers’ Choice Awards survey of nearly […]
Rio Bella Resort
The Rio Bella Resort in Rio Frio, Texas, offers a variety of luxury cabins with balconies that overlook the Frio. The resort is just 5 minutes from Garner State Park and is the perfect place to host a memorable wedding! This resort has just started using our cloud-based WebRezPro Property Management System to help manage their cabins. Visit their website to see how […]
Bizarre Hotel Guest Requests (and How to Handle Them)
From demanding a meal after the kitchen is closed to requesting a room change because the feng shui isn’t quite right, most hotels deal with challenging guest requests on a daily basis. But we bet most requests pale in comparison to the following real-life examples… We’ve scoured the internet for some truly bizarre guest requests […]
Pollock Cove Seaside Retreat
Pollock Cove Seaside Retreat is located on beautiful Campobello Island in New Brunswick, Canada, just over the bridge from Lubec, Maine. This pet-friendly resort offers accommodations in charming cottages, all with ocean views and most with full kitchens. This property has just started using our cloud-based WebRezPro Property Management System to help with their operations. Visit their website […]
Boost Off-Season Occupancy with Staycation Bookings
As we leave the peak travel season behind us, it’s time for hoteliers to implement strategies to maintain occupancy as best as possible. Beyond dropping room rates there are more resourceful ways to boost reservations—marketing your property to staycationers is one of them. A staycation is a vacation taken close to home, normally within a […]
Le Chateau Hotel
The Camrose Le Chateau Hotel is a 34-room property located in Camrose, Alberta. A wide variety of amenities are available onsite including a restaurant and bar, a business centre, WiFi and laundry facilities. Le Chateau Hotel has chosen to use our cloud-based WebRezPro Property Management System to help with their operations. Visit their website to see how they’re using WebRezPro […]
A Quick Guide to EMV for Independent Hotels
It has been a while now since U.S. consumers switched from swipe-and-sign to chip-and-sign (or chip-and-PIN) credit cards back in 2015. And there’s no looking back. EMV stands for Europay, MasterCard and Visa, and is a global standard for debit and credit card security. Designed to make card-present transactions more secure, EMV cards feature a […]
An Independent Hotelier’s Guide to Loyalty Programs
Loyalty programs have been a part of the hospitality game for decades. And for as long as they have been around, they’ve been the subject of much debate. Like any strategy in hospitality, some consider loyalty programs an essential part of their business and others have found them to be nothing but a liability. What […]
300 Clifton
Located in downtown Minneapolis, Minnesota, in the Loring Park Neighbourhood, the 300 Clifton is an historic bed and breakfast listed on the National Register of Historic Places – NPS! This meticulously restored 1887 Queen-Ann Victorian mansion offers a variety of beautiful guest rooms and the home is filled with many original fixtures and furnishings that date back to early […]
Ranguana Caye
Accessible by boat from Placencia, Belize, Ranguana Caye is a two-acre private island getaway that is the perfect place to unwind. The resort offers three authentic island cabanas that can accommodate up to three guests in each. All-inclusive packages are available and amenities include free WiFi, a beach bar and restaurant and use of water sport equipment including […]
The Independence
The Independence Hotel in Independence, Oregon offers 75 guest rooms and suites equipped with free WiFi, microwaves, refrigerators, fine bath products and luxury robes. The hotel boasts an impressive array of amenities including an onsite restaurant and bar overlooking the river, a fitness center, a business center and a hot tub. The Independence has just started using our […]
How Hoteliers Can Turn Negative Reviews into a Positive Online Image
Responding to negative reviews is the key to creating a positive online reputation for your business. ***Guest post from BlueJay Reviews, a WebRezPro partner*** Many hoteliers dread negative reviews, however it’s important to know that when negative reviews are managed correctly, they can actually help to create a positive impression among your existing and potential customers. When […]
