PMS Software Blog
Hospitality software, technology & trends
Explore the latest trends in hospitality technology. The WebRezPro PMS software blog provides hoteliers, innkeepers and property managers with actionable tips on how to improve occupancy rates, guest satisfaction, and the bottom line, as well as success stories from our global client base.
Raising the Bar: How to Maximize Your Hotel Bar’s Revenue
Hotels rely more and more on revenue sources outside the rooms themselves, such as activities, spa, restaurant, and bar. With revenue from ancillary sources typically accounting for over 20 percent of total earnings, optimizing every square foot is a financial necessity. Your
How to Get Leadership to Invest in Hotel Tech
Hoteliers depend on robust, user-friendly software to streamline workflows, drive guest engagement, and maximize revenue. However, leadership may not always see the value in upgrading. They may believe it’s a passing fad, that their current system is adequate, or it’s just too
What Makes a Great Self Check-in Experience?
Since the pandemic, self check-in has evolved from convenience to expectation as travelers prioritize a smooth arrival. Seventy percent of American travelers would rather use this digital approach. However, going contactless doesn’t guarantee satisfaction. A convoluted or unreliable process will have guests
9 Simple Amenities That Elevate Your Hotel
Amenities are often used to surprise and delight guests with elevated touches they weren’t anticipating. Such amenities don’t have to break the bank. A well-laid-out room with the basics in place and a bit of extra thoughtfulness is enough to make guests
How Can Hotels Reduce Check-in Times?
Check-in forms a critical part of the guest experience and presents an opportunity to signal a smooth, enjoyable stay ahead. A guest’s first impression is formed the moment they step into your lobby… and that feeling lingers long after they’ve checked out.
WebRezPro Awarded Expedia Group Preferred Partner Status for 2026
We’re officially among the best in hotel technology! We’re proud to announce that WebRezPro has again achieved Expedia Group Preferred Connectivity Partner status for 2026 in recognition of our outstanding results on various technical and performance metrics. What Does Preferred Connectivity Partner
Pre-arrival Communication Mistakes to Avoid
Effective pre-arrival communication streamlines the guest journey, solidifies brand identity, and drives revenue through targeted upselling. However, while thoughtful touchpoints build anticipation and clarify expectations, fragmented or irrelevant messaging creates friction and undermines your professional image. To maintain guest confidence and ensure
Top Tips for Taking Reservations at the Front Desk
Today’s travelers prefer digital booking channels, with 80 percent saying it’s important to complete their reservations entirely online. However, that still leaves one in five guests who choose—or need—to book through offline methods. For these guests, the front desk booking experience plays
How Can Hotels Increase Visibility in AI Search Results?
AI is fast becoming the first layer of travel discoverability, and some AI tools even have direct booking capabilities. These platforms permeate multiple layers of the marketing funnel. Hotels that do not appear in their recommendations risk losing brand awareness, customers, and
How to Automate Campground Operations and Boost Bookings
Camping is all about getting away from the stresses of the city and everyday life. It’s an opportunity to reconnect to nature, breathe fresh air, and still the mind—which a lot of us need these days. If you’re running a campground, chances
7 Ways to Get Guests to Come Back
Repeat guests form the backbone of your customer base, providing reliable revenue year after year—it costs five to seven times less to retain an existing customer than to cultivate a new one. Because they contribute so much to your business, these loyal
How Do I Add a Booking Engine to My Hotel Website?
A direct online booking engine attached to your website and integrated with your property management system (PMS) is crucial for gathering profitable reservations. It enables you to bypass commission fees charged by online travel agencies (OTAs) and collect rich guest data to
7 Ways to Prepare Your Hotel for Spring Break Bookings
Spring break is around the corner, and it’s no longer reserved for college students looking to perfect their keg stand. Families, solo adventurers, and even retirees plan seasonal escapes as warmer weather approaches. With these travelers come revenue opportunities. In 2025, American
10 Ways to Make a Good First Impression on Your Guests
Whether online or in person, a strong first impression drives guest engagement. Psychologists point to the primacy effect—that introductory interactions carry greater weight and remain more prominent in memory simply because they occur first. Guests with a positive initial view of your
What Is a Hotel Property Management System?
A hotel property management system (PMS) like WebRezPro is a software platform through which you can oversee every aspect of operations, including room inventory, reservations, housekeeping, accounting, reporting, and so much more. Many routine tasks formerly done by hand have been automated
Top Tips for Future-Proofing Your Hotel Tech Stack
Like the rest of your infrastructure, your hotel’s tech stack must be robust and adaptable to keep pace with the evolving market. By choosing flexible, proven technologies that effectively manage your data and share it across systems, you lay the groundwork for
7 Hospitality Trends to Take Seriously This Year
With the holiday rush behind us, now is the perfect moment to set the stage for a successful year ahead. While exceptional customer service remains the cornerstone of hospitality, today’s fast-paced digital landscape demands that hoteliers stay attuned to emerging technologies and
WebRezPro Wins G2 2026 Winter Awards
WebRezPro Property Management System is proud to announce that we have been recognized with G2’s 2026 Winter Awards for High Performance and Small Business Leadership. As a leading business software review platform, G2 features more than 3.2 million verified reviews across a