The AI for 5-star guest experience.
Akia is an AI agent built for hotels, trusted by thousands of properties. She runs the whole guest journey, start to finish, and does it herself.
Text, email, and the OTAs land in one inbox, tied to the guest, not the channel. Akia answers the moment a message arrives, reservation already in hand, because WebRezPro keeps her in sync.
Before arrival, she checks guests and gets the registration card signed. During the stay, she answers every text and picks up when guests call, resolving most herself. After checkout, she wins the next booking with marketing campaigns built from real reservation data, ready for you to send.
Your team gets their day back, and guests feel like regulars. Book a demo and see what she does.
- Unified inbox – Manage all messages in one place: text, email, voice, OTA, WhatsApp, social.
- Guest Journeys – Schedule guest messages from pre-arrival to post-stay marketing.
- AI Responder – Trained on your FAQs, policies, and guest data to resolve inquiries on their own.
- Upsells – Offer early check-in, upgrade, and late checkout at the right moment.
- Digital check-in – Verify guest ID, selfie, and credit card info before they arrive.
- AI Voice – Picks up the phone and automatically responds to inquiries and captures bookings.
- Surveys and Reputation – Capture negative feedback before checkouts, and direct happy guests to your review sites.
- Marketing – Sync PMS data for your email audiences and tie all bookings to the email and sms campaign that drove them.
From our blog...
Read a guest post from Akia about guest engagement software.