BirdEye is a comprehensive customer experience solution that allows businesses to monitor reviews, social channels, and surveys from one easy-to-use platform. Over 50,000 businesses use BirdEye’s review, messaging, survey and insight tools to gain visibility and control over their customer feedback from all channels, to better understand their customers, get found online, manage guest communications, and to improve operations and the customer experience. Founded in 2012, BirdEye is headquartered in Palo Alto, and led by alumni from Google, Amazon, Salesforce and Yahoo. BirdEye is backed by Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures and World Innovation Lab.
Illinois Hotel & Lodging Association
