Stand out to travelers on Expedia Group sites with refundable rates

Flexibility is a major priority for travelers today. Over a half of travelers who responded to a recent Expedia Group survey said they would not book non-refundable accommodation, even if it was discounted.* A flexible policy can make all the difference between someone booking your listing, or another property’s listing. On Expedia Group sites, your […]
Cancellations and No-Shows: Prevention Strategies for Hotels

With changing protocols and regulations, the pandemic has made flexible hotel cancellation policies necessary. Guests expect them and hotels have implemented them to remain competitive and provide good customer service. A top hotel trend for 2022, flexible cancellation policies are an expectation that won’t be going away anytime soon. But let’s be honest: you don’t […]