Common Booking Confirmation Mistakes to Avoid
Your booking confirmation email is often the first direct communication between the guest and your property. Across multiple industries, confirmation emails boast an exceptional click-through rate of 65 percent. Done right, they reinforce the positive first impression made by your website and booking engine while building excitement for the stay and driving ancillary revenue. However, […]
Getting to Know WebRezPro: The Tape Chart
In such a fast-paced and competitive industry as hospitality, it’s crucial for lodging operators to streamline their reservation management processes. Bookings come from a variety of sources, including online travel agencies (OTAs) and global distribution systems (GDS) as well as your direct booking channels (website, phone, email, social media, and walk-ins). To prevent overbookings and […]
Anchor Inn and Glacier View Condo Suites
Experience beautiful landscapes and wildlife from Anchor Inn and Glacier View Condo Suites in Whittier, Alaska. Their two-bedroom condo suites have full kitchens, dining areas… and the glacier views they were named for while their standard rooms offer a simpler option for guests who don’t need as much space. Anchor Inn Hotel and Glacier View […]
Avoiding Pricing Pitfalls: Smarter Strategies for Innkeepers and Hotel Operators
***Guest post from TakeUp, a WebRezPro partner*** Pricing is one of the most powerful levers in hospitality, yet it’s often mismanaged due to outdated strategies and misconceptions. Many independent hotel owners, boutique operators, and innkeepers fall into common pricing traps that can cost them significant revenue. The good news? There’s a better way to approach […]
How to Protect Your Hotel Guests from Scams
Unfortunately, hospitality scams are on the rise with guests becoming ever more cognizant that they could lose their money if they click the wrong link. Seventy-one percent of travelers are concerned about fraud when they make a booking, and one in three have been taken advantage of. No guest enjoys having to call their credit […]
Dunes Palm Springs
Enjoy a taste of SoCal sunshine at Dunes Palm Springs. This historic property enhances its retro 1960s charm with plenty of modern comfort. There’s a pool, free parking, and even a grab n’ go market. Guests can explore downtown or try a scenic desert hike. Dunes Palm Springs has chosen our cloud-based WebRezPro Property Management […]
FOUND Hotel Chicago River North
Explore Chicago from FOUND Hotel Chicago River North. You can stroll the Magnificent Mile, stop for gelato on the riverwalk, or visit the Willis Tower Sky Deck. Even the property itself is a landmark worth seeing having been restored from the original Olympia Building, with its cast-iron exterior on full display. FOUND Hotel Chicago River […]
FOUND Hotel Miami
Enjoy a sun-kissed getaway at FOUND Hotel Miami. This classic 1930s art deco property blends historic charm with modern amenities, only one block from the beach! You can spend the night or pack your bags for an extended stay. FOUND Hotel Miami has chosen our cloud-based WebRezPro Property Management System to help run their operations. […]
Willowdale Hotel
Looking for a quieter stay where you can still be in the city? Willowdale Hotel is ready for you. Located in Toronto, Ontario, it’s in a peaceful neighborhood but close to the subway, with plenty of parks and restaurants nearby. Willowdale Hotel has chosen our cloud-based WebRezPro Property Management System to help run their operations. […]
Unique Accommodation Experiences to Inspire Your Boutique Hotel
When someone mentions boutique hotels, what typically comes to mind is a quaint establishment with charming rooms, often boasting upscale amenities and personalized service. While there’s certainly nothing wrong with this classic image, we’re eager to shake things up by drawing inspiration from a broader range of unique properties. Let’s explore some incredibly creative boutique […]
Sunset Reef St. Kitts
Book yourself a Caribbean vacation at Sunset Reef St. Kitts. Located on St. Kitts and Nevis, this boutique resort offers wellness treatments, private chefs, and gorgeous ocean views. And be sure to catch the sunset from the infinity pool! Sunset Reef St. Kitts has chosen our cloud-based WebRezPro Property Management System to help run their […]
The Stardust Hotel
The Stardust Hotel has you covered, whether you’re looking for a girls’ getaway, corporate retreat, or simply to book a room. Located in Palm Springs, California, this retro luxe property is only steps from the area’s hottest bars and restaurants, but you don’t have to go out to have a good time. You can lounge […]
Using Incentives to Boost Direct Bookings
The relationship between OTAs and hotels is a complex one. While hoteliers often resent the steep commissions OTAs charge, they also rely on them for a large chunk of their bookings. And for OTAs, well, without hotel inventory, they lose their most profitable business. The reality is that, for now and in the foreseeable future, […]
How to Know if Your Rooms Are Priced Right
Getting your room rates just right can feel a bit like walking a tightrope. Price too high, and you risk driving away business. Set them too low, and you’re leaving money on the table. Every dollar counts, especially during these days of rising costs and razor-thin margins. So, how do you know if you’ve hit […]
How to Maximize Conversions through Your Hotel Online Booking Engine
A seamless and intuitive online booking process is key to increasing direct bookings through your property’s website. Choosing a modern, secure, and mobile-friendly online booking engine (OBE) is just the first step—optimizing it for conversions is where the real magic happens. From branding your booking engine to adding compelling images and ensuring accessibility, there are […]
Big-Hotel Tips for Small Properties
Big-brand hotels and independent properties offer different guest experiences, and that’s the way it should be. Some travelers enjoy the familiarity and predictability of an international chain, while others are attracted to the unique local experiences provided by smaller lodgings like inns and B&Bs. Others could go either way! Big or small, each property needs […]
WebRezPro Awarded Expedia Group 2025 Preferred Partner Status
We’re proud to announce that WebRezPro has achieved Expedia Group Preferred Connectivity Partner status for 2025 in recognition of our remarkable results on various technical and performance metrics. With this status, WebRezPro helps shape future products and gains early access to tools and features that assist lodging operators to expand their business. Preferred status is […]
An Independent Hotelier’s Guide to Hourly Bookings
Hourly bookings are marketable to a variety of guests and increase hotel revenue by filling rooms that might otherwise go unsold. They provide an opportunity to generate an income from hotel spaces outside of your guest rooms. Hourly bookings can be lucrative and set your property apart from the competition. All it takes is the […]
7 Ways to Future Proof Your Hotel
The key to success for any business is staying relevant, and hotels are no exception. In a world where guest expectations are constantly evolving, lodging operators must adapt to remain competitive and memorable. Whether it’s upgrading your décor or embracing technology, staying ahead of trends is essential to delivering exceptional experiences that keep guests coming […]
WebRezPro Ranks 2nd in Hotel Tech Report’s Best Places to Work 2025
We’re excited to announce that WebRezPro has ranked in second place on Hotel Tech Report’s 10 Best Places to Work list, rising above stiff competition for the fourth year running. Ten winners are chosen from a pool of over 2,000 software companies, based on five criteria: WebRezPro scored a 10/10 in each category. Every year, […]
Getting to Know WebRezPro: Direct Online Bookings
Direct bookings are the backbone of an independent hotel’s website and business. Not only are they commission free, driving higher profit, they allow the property to collect critical information (email, phone number, etc.) required to form a relationship with the guest, boosting loyalty. With a robust booking engine like WebRezPro’s, properties can also offer upsells […]
The Lund Resort at Klah Ah Men
Retreat to The Lund Resort at Klah Ah Men. This beautiful property on the shores of the Salish Sea in British Columbia has 31 newly refurbished rooms inspired by Tla’amin art and culture and 16 luxury tents. You can also stop by for a meal at 101 Bar & Grill or visit 13 Moons Marina. […]
Pre-arrival Email Tips for Independent Hotels
For a soon-to-be guest, the pre-arrival stage is filled with anticipation and a desire to make sure their upcoming stay meets their expectations, so booking confirmation, pre-stay, and check-in emails typically have high open rates. Pre-arrival emails offer great potential for building a relationship with the guest and driving incremental revenue before they even set […]
Seafarer Resort and Beach
Relax by the bay at Seafarer Resort and Beach. Nestled in Key Largo, Florida, this property is ready for you with a complimentary breakfast. You can borrow one of their free kayaks to explore the clear waters or stroll the restaurants for stuffed lobster (you need lunch too!). Seafarer Resort and Beach has chosen our […]
