Getting to Know WebRezPro: The Tape Chart
In such a fast-paced and competitive industry as hospitality, it’s crucial for lodging operators to streamline their reservation management processes. Bookings come from a variety of sources, including online travel agencies (OTAs) and global distribution systems (GDS) as well as your direct booking channels (website, phone, email, social media, and walk-ins). To prevent overbookings and […]
Small Things Hoteliers Can Do That Make a Big Difference to Guests
Customer satisfaction is a top priority for any business, but for those in hospitality, it’s the entire purpose. Hoteliers do what they do because they are passionate about making every guest’s stay special. And what shows anyone they’re special? Simply being valued. From a warm greeting to a good cup of coffee, the smallest things […]
FOUND Hotel Miami
Enjoy a sun-kissed getaway at FOUND Hotel Miami. This classic 1930s art deco property blends historic charm with modern amenities, only one block from the beach! You can spend the night or pack your bags for an extended stay. FOUND Hotel Miami has chosen our cloud-based WebRezPro Property Management System to help run their operations. […]
Sunset Reef St. Kitts
Book yourself a Caribbean vacation at Sunset Reef St. Kitts. Located on St. Kitts and Nevis, this boutique resort offers wellness treatments, private chefs, and gorgeous ocean views. And be sure to catch the sunset from the infinity pool! Sunset Reef St. Kitts has chosen our cloud-based WebRezPro Property Management System to help run their […]
Big-Hotel Tips for Small Properties
Big-brand hotels and independent properties offer different guest experiences, and that’s the way it should be. Some travelers enjoy the familiarity and predictability of an international chain, while others are attracted to the unique local experiences provided by smaller lodgings like inns and B&Bs. Others could go either way! Big or small, each property needs […]
An Independent Hotelier’s Guide to Easy Group Bookings
Filling multiple rooms on a single reservation, group bookings are a cost-effective way to boost occupancy, especially during quieter periods. These guests often require more than just a place to stay, including catering services, meeting spaces, and additional amenities, making group reservations a lucrative opportunity for lodging operators. Group bookings were traditionally the territory of […]
Pre-arrival Email Tips for Independent Hotels
For a soon-to-be guest, the pre-arrival stage is filled with anticipation and a desire to make sure their upcoming stay meets their expectations, so booking confirmation, pre-stay, and check-in emails typically have high open rates. Pre-arrival emails offer great potential for building a relationship with the guest and driving incremental revenue before they even set […]
How to Win Holiday Bookings
Both a joyful and stressful time, the holiday season brings a torrent of travelers into the market. As of 2023, 115.2 million people were predicted to travel at least fifty miles during the December 23rd–January 1st period. While this typically means an increase in bookings, the ever-expanding selection of options (from new hotel brands to […]
The Sands Hotel
Book yourself a beach stay at The Sands Hotel. Located in Sauble Beach, Ontario, this property is right on the lake. You can sample casual fine dining at their wheelchair-accessible restaurant or relax and take in the view from the rooftop lounge. Each suite comes with robes, slippers, and beach towels. The Sands Hotel has […]
Fresh Fall Marketing Ideas to Spice Up Your Shoulder Season
With mornings becoming chillier and leaves beginning to turn, shoulder season is on its way. However, it isn’t the quiet, sleepy travel period that it used to be as concerns over cost, climate change, and overtourism drive guests to book differently. Seventeen percent of summer trips are planned for September after Labor Day this year, […]
FOUND Hotel Santa Monica
Enjoy the best of SoCal living at FOUND Hotel Santa Monica, with boardwalks, beaches, and farmers markets all nearby. You can stroll along the Santa Monica Pier or shop at the 3rd Street Promenade. Rooms each have a cable TV, workspace, and fully-stocked bathroom. FOUND Hotel Santa Monica has chosen our cloud-based WebRezPro Property Management […]
Honey Creek Resort
Cool off this summer at Honey Creek Resort! Located in Moravia, Iowa, they have RV sites, cottages, and rooms at their lodge. There’s a lake nearby you can take a dip in and a waterpark if you and the kids want to try out the slide. On land, you can play a few rounds of […]
Whale Cove Beach Resort
Browse our web design for Whale Cove Beach Resort. Located in Margaree Harbor, Nova Scotia, this property has plenty of places to see, including beaches, waterfalls, and stunning coast trails, and our easy-to-navigate website ensures guests can discover them all. The pictures are beautiful, and the white space makes them stand out! Whale Cove Beach […]
Talbot Commons Pocket Hotel
Book yourself a stay at Talbot Commons Pocket Hotel. Located in Taylor, Texas, this boutique hotel comes with a 1950s retro theme. There’s free Wi-Fi, contactless check-in, and plenty of restaurants nearby if you need a bite to eat, from pizza to Chinese cuisine. Talbot Commons Pocket Hotel has chosen our cloud-based WebRezPro Property Management […]
Casa Maca
Soak up the sunshine at Casa Maca in Playa Del Carmen, Mexico. Only ten minute’s stroll from the beach, this remodeled hotel is also surrounded by restaurants, shops, and bars. There’s a pool on property for those days when you just feel like floating on your back. Casa Maca has chosen our cloud-based WebRezPro Property […]
FOUND Hotel Carlton Nob Hill
Stay in downtown San Francisco at FOUND Hotel Carlton Nob Hill. This boutique hotel has everything you need for a comfortable stay, including free Wi-Fi and space for your furry friend. There’s both plenty to do and plenty to eat with cafes, cocktail bars, and fine dining all nearby. FOUND Hotel Carlton Nob Hill has […]
Historic Lafayette Hotel
We’re excited to share our recent website redesign for Historic Lafayette Hotel. Built in 1918 on the banks of the Ohio River in downtown Marietta, this landmark property blends classical elegance with contemporary convenience. They even have special packages for guests craving even more history or simply some time away with their significant other. In […]
Stay Helper
Looking for a place to pull over on your summer road trip? Try STAY Helper. Located in Helper, Utah, these vintage properties offer a few different options for when you really need a hot shower and a comfy bed. In town, you can visit the art galleries, stroll the riverwalk, or take a peek at […]
10 Ways Independent Hotels Can Increase Direct Bookings
Creating a strategy to increase direct bookings not only slashes commission fees and increases profit but builds customer relationships and loyalty by offering unique, personalized incentives and services for booking direct. Your direct booking channel is also the only one you have complete control over, so it’s worth cultivating on that basis as well. An […]
Hotel 39
Need palm trees and blue sea? Book yourself a stay at Hotel 39 in Jamaica. This property has ocean views, a poolside bar, and an elegant spa…with wedding styling services if you’re looking to tie the knot. Their restaurant, Alexander’s, serves both international and authentic Jamaican cuisine. Hotel 39 has chosen our cloud-based WebRezPro Property […]
Birchwood Motor Hotel
Pull off the highway at Birchwood Motor Hotel. An hour north of Winnipeg, Manitoba, it’s a great place to get outside and play in the snow. Or you can wait until summer rolls around and visit the beach instead. They have free parking and burgers for lunch. Birchwood Motor Hotel has chosen our cloud-based WebRezPro […]
A Hotelier’s Guide to Responding to Online Reviews
Consumers rely heavily on reviews to make purchasing decisions. The quantity and quality of online reviews help them decide what to buy or where to book, which makes reviews critical to a business’s success. As of 2021, 99.9 percent of US consumers look at them when they shop, at least some of the time. But […]
Chipeta Lodge
Take a look at our web design for Chipeta Lodge in #Colorado. The site is easy on the eyes and has plenty of photos to show guests the luxurious, elegant stay that’s theirs if they book. The lodge is sprinkled with perfect little touches, from plush bathrobes to in-room granite wet bars. Chipeta Lodge has […]
Costa Oeste
Take a break on the beach at Costa Oeste. This Nicaraguan hotel has everything you need to relax, from yoga to poolside cocktails. If you want to catch a wave, the surf is right there. Every room has an ocean view! Costa Oeste has chosen our cloud-based WebRezPro Property Management System to help run their […]
