3 More Sleeps! How to Upgrade the Pre-Arrival Experience
Customer service is the name of the game in the hotel industry, but it starts well before the guest checks in. The days leading up to check-in are an exciting time for your guests. Anticipation builds as travelers start dreaming about and researching destinations, choose a place to stay, then count down the days until […]
An Independent Hotelier’s Guide to Ancillary Revenue
For any hotelier, booking rooms is, of course, the most important strategy for driving profits. But disregarding the potential for ancillary revenue would be a big mistake. Your hotel has more to offer than just a bed to sleep in, and it’s worth recognizing the potential of your property to offer additional products and services. […]
Paid to Post: A Hotelier’s Guide to Influencer Marketing
Influencer Marketing. It’s likely a term you’ve heard thrown around in the last year or two, and perhaps is something you’ve considered doing yourself. You wouldn’t be alone; Hotel brands like Starwood Resorts, Fairmont, and Hilton Hotels are just a few of the businesses that have capitalized on this new opportunity. And a recent post […]
Top Tips for Getting More Online Hotel Reviews
Despite the constant evolution of online marketing and distribution platforms and social media, online reviews remain so important. According to recent research, a total of 92 percent of leisure travelers in the U.S. consider online hotel reviews “somewhat important” or “very important” when choosing a hotel. Recent changes to how Google reviews are displayed on […]
Connecting Technology for a Better Human Connection: How Hotels Can Simplify Guest Messaging
Just as communication between friends and family has evolved due to the rise of mobile technology and social media, so has communication between businesses and their customers. Consumers expect to be able to connect with businesses as easily and conveniently as they connect with family and friends, and that’s why more and more hotels are […]
Google Ads 101: A Hotelier’s Guide to Advertising with Google (Part 2)
In part 1 of this blog, we discussed how Google’s advertising service, Google Ads, works, and how to determine if it’s a platform you should be using. Part 2 will outline the steps required to begin marketing on this powerful platform. Getting Started Set up account >> To begin, navigate to the Google Ads site, and click […]
Google Ads 101: A Hotelier’s Guide to Advertising with Google (Part 1)
If you’ve done any marketing at all, you’ll have heard of Google Ads. The advertising service provided by Google is used by millions of businesses worldwide. Which makes sense. Google handles billions of search queries every day, so it’s a platform with the potential to reach any target market you desire. And as the tech […]
5 Hospitality Trends to Look Out For in 2019
A new year is beginning, and it’s the perfect time to take stock of what’s working, what isn’t, and start making a plan for finding success and wowing customers in 2019. Need a change but lack inspiration? Here are a few hospitality trends that will dominate in the new year: More Mobile The transition to […]
Making the Switch: Changing Your Hotel’s PMS Is Easier Than You Think
Ten years ago the thought of changing a property management system (PMS) was a very scary one for lodging operators. Working with on-property, server-based systems made changing hotel technology a complicated and expensive undertaking that was significantly disruptive to daily operations. Without the resources required to upgrade, many properties found themselves stuck with outdated systems […]
Harbor Hotel Provincetown
Located in Provincetown, Massachusetts, in the heart of Cape Cod, the Harbor Hotel Provincetown offers 129 guest rooms include 10 super spacious suites. Amenities include free WiFi, onsite dining, some pet-friendly rooms, a swimming pool, a fire pit and a seasonal cabana bar. The Harbor Hotel Provincetown has just started using our cloud-based WebRezPro Property Management System to help with their […]
Everyone Is On Mobile. Why Aren’t You?
What you need to know about adopting a guest messaging platform for your hotel. ***Guest post from Whistle, a WebRezPro partner*** Hotels are in a bit of a technological limbo. We are one of the few industries that still use FAX machines while providing guests with cutting-edge technology like digital keys. In the end, the decision […]
Castle Accommodation
Castle Mountain Accommodations offers great places to stay at Castle Mountain Resort, just 45 km southwest of Pincher Creek, Alberta. A variety of accommodation types are offered, ranging from hotel rooms to hostel beds to on-hill cabins. There is something to suit everyone. Castle Mountain Accommodations has just started using our cloud-based WebRezPro Property Management System to help with […]
A Hotelier’s Guide to the Holiday Season
You’re probably just beginning to take down your Halloween decor, but pretty soon you’ll have new decorations to put up. Christmas is fast approaching, and you need to be prepared. The holidays are an excellent time for hotels to increase occupancy, up-sell bookings, and delight guests. So, it’s time to start planning. Here’s a quick […]
Gibson’s Warehouse
Gibson’s Warehouse is located in the heart of historic downtown Staunton, Virginia, and offers custom designed and decorated guest rooms equipped with WiFi, full kitchens, frameless glass showers and luxurious bath amenities. The hotel has chosen to use our cloud-based WebRezPro Property Management System to help with their operations. Visit their website to see how WebRezPro enables Gibson’s Warehouse […]
Westridge Motor Inn
The Westridge Motor Inn is in beautiful Osoyoos, British Columbia, the heart of Canada’s only desert. The motor inn offers 32 guest rooms ranging from queen rooms to king suites, all equipped with free WiFi, kitchenettes and air conditioning. The Westridge Motor Inn has chosen to use our cloud-based WebRezPro Property Management System to help with their operations. Visit their […]
Cool Tech Trends Changing Guest Experience and Expectations
Staying relevant and competitive in the hospitality industry is a constant race. You can’t find a winning formula and then sit back and expect to stay on top. Expectations and trends are continually changing, driven in large part by emerging innovations in technology. That’s why keeping your finger on the pulse of hospitality tech is critical […]
15 Years (and Counting): WebRezPro Looks Back—and Forward—on the Cloud PMS Story
This year marks WebRezPro’s 15th year streamlining daily operations for lodging providers as an automated, cloud-based property management solution. As we look back on WebRezPro’s pioneering beginnings and ahead toward ongoing innovation, this milestone is an achievement that both fills our team with pride and encourages us to never stop striving for the best for our […]
The Cedar Motel
Nestled along the shores in the quiet village of Bay View, Ohio, The Cedar Motel features newly renovated rooms in a relaxed setting and boasts panoramic views of the neighboring calm waters of Sandusky Bay. This motel has chosen to use our cloud-based WebRezPro Property Management System to help run their business. Check out their website to see how they’re using […]
Pillow Mints and Pumpkins: A Hotelier’s Guide to Halloween
The summer is ending here in the Northern Hemisphere. We hope it was a good (and profitable) one. But there isn’t any rest for a hotelier, so it’s time to turn your attention to the fall. With the busy season slowing down you should start thinking about new ways to boost occupancy and generate buzz for […]
Admiral Resort
Admiral Resort is located in popular Wildwood Crest, New Jersey, and is the ultimate family vacation destination. A range of accommodation is offered including large suites and deluxe guest rooms. The hotel is right across the street from the beach and just a short distance from the famous two-mile Wildwood Boardwalk. The Admiral Resort has chosen to use […]
Arborg Hotel
The Arborg Hotel is located in Arborg, Manitoba, and offers 10 luxurious guest rooms designed with Icelandic flair and equipped with amenities like free WiFi, satellite TV, microwaves and refrigerators. The hotel also boasts an onsite restaurant and lounge. The Arborg Hotel has chosen to use our cloud-based WebRezPro Property Management System to help with their operations! Visit their […]
A Hotelier’s Guide to Creating Effective Video Content
When creating digital content for your website and social media channels, video cannot be overlooked. It has become the key to online engagement. In fact, video is expected to account for more than 80% of all web traffic by next year. So, if you want to stay competitive, you need to hop on board. Here’s […]
Selling the Experience: How to Market Effectively to Today’s Travelers
A recent study conducted by Expedia and The Center for Generational Kinetics, found that 74% of Americans value experiences over things. That’s great news for the hospitality industry as most of those people are planning to travel in pursuit of those experiences. So how can you capitalize on the emerging “experience economy”? For these travelers, the memory […]
Bleisure Travelers: How Hoteliers Can Capitalize on this Travel Trend
In the past, vacationers and those traveling for work were distinct demographics. And they were marketed to in very different ways. But a new type of traveler has emerged that merges the two worlds. More and more, business travelers are extending their trips in order to get in some sightseeing and leisure time (hence the moniker […]
