Hotel Website Design Trends for 2016
For lodging operators who are thinking about sprucing up their property’s website in the year ahead, here are some important current and emerging website trends that are particularly relevant to hospitality and tourism businesses. Each trend highlighted below helps to tell a hotel’s story — which, due to travelers’ desire for unique experiences and personalization, […]
A Recap of the InnSpire Conference & Trade Show 2016
Last week WebRezPro attended the InnSpire Conference & Trade Show in Monterey, California. It was our first time exhibiting at this event, and we had a blast! The annual CABBI (California Association of Boutique & Breakfast Inns) conference and trade show event was held downtown at the Monterey Marriott, overlooking the bay. It started with […]
Hotel Kitsmiller on Main
Located in Fredericksburg, Texas, Hotel Kitsmiller on Main offers 19 guest rooms including some with kitchenettes. Hotel amenities include free WiFi and complimentary espresso and bottled water upon check-in. Hotel Kitsmiller on Main has just started using our cloud-based WebRezPro Property Management System to help with their day-to-day operations. Visit their website to see how they’re using […]
How Independent Hotels Can Boost Bookings This Valentine’s Day
Love and travel go hand in hand and so many properties take advantage of Valentine’s Day to attract more bookings. In fact, as a hotel, it can be hard to stand out among all the other hotels touting red roses, bubbles and chocolates. To be irresistible, try doing something a little different. Whether promotions are […]
The Power of Post-Stay Emails: Top Tips for Independent Hoteliers
Nowadays, most lodging operators send confirmation emails to customers upon booking. Many properties also capitalize on their customers’ growing anticipation of their stay by sending pre-arrival emails… But how about after the guest checks out? As a lodging operator, are you sending post-stay emails to your guests? Many of our WebRezPro customers have found that […]
Rosemont Suites
Located in Norwich, Connecticut, Rosemont Suites is just north of Mystic and a short drive from Mohegan Sun, Foxwoods and MGM Grand casinos. This hotel offers 23 spacious efficiency suites with kitchenettes and free WiFi, and some suites are pet-friendly. Rosemont Suites started using our cloud-based WebRezPro Property Management System this past autumn, and has recently implemented WebRezPro’s […]
Siesta Suites Hotel
The Siesta Suites Hotel is located in Cabo San Lucas, Mexico, and offers 20 guest rooms and suites equipped with two queen beds, free WiFi, a mini-fridge, air conditioning and cable TV. This property has just started using our cloud-based WebRezPro Property Management System to help with their day-to-day operations! Visit their website to see how they’re using […]
5 Ways to Turn OTA Lookers into Direct Bookers
There’s no denying that OTAs pack a powerful punch when it comes to online bookings. OTAs like Booking.com and Expedia have a potent arsenal of cutting-edge technology and massive marketing budgets behind their very successful distribution strategies; they boast online omnipresence with global consumer reach and seamless online bookings. While lodging operators understandably begrudge OTA […]
The Waddell Hotel
The Waddell Hotel is nestled on the banks of the Ganaraska River in Port Hope, Ontario. This beautifully restored historic hotel offers tastefully furnished guest rooms including some with fireplaces. The Waddell Hotel has just started using our cloud-based WebRezPro Property Management System to help with their day-to-day operations. Check out their website to see how they’re using […]
A Smile Will Never Be Obsolete: How to Maximize Positive Employee-Guest Interactions
The 2015 J.D. Power North America Hotel Guest Satisfaction Index Study revealed that guest satisfaction reached a record high, driven by a significant drop in the number of guests who experienced a problem during their stay. The study found that staff interactions with guests have a huge impact on mitigating problems; there is a 50 […]
Little Paradise Hotel
Little Paradise Hotel is an adults-only boutique property in Palm Springs, California, that offers luxury accommodations and a host of amenities including a saltwater outdoor pool, free WiFI, two furnished private patios for each room, a powerful misting system for hot days and individual well-appointed kitchens. This upscale hotel has chosen to use our cloud-based WebRezPro Property Management […]
How Hotels Can Make the Most of User-Generated Content
Thanks to the mobile web and social media, travelers are sharing their travel experiences more than ever; in fact, one recent study found that 97 percent of Millennials post to social media while traveling. That user-generated content (UGC) — the photos, tweets, posts and reviews travelers share on social media, review websites and blogs — […]
Futuristic Hotel Technology That’s Here Now
Technology is progressing at a rapid pace; in the hospitality industry, big hotel chains like Starwood are currently testing some space-age gadgetry that could come straight from a sci-fi movie. You probably wouldn’t guess that visiting a hotel chain’s headquarters would be like getting a peek into Batman’s Batcave, but that’s kind of what it […]
The Lowdown on Upselling: Good for Your Hotel, Good for Your Guests
From airlines to fast food restaurants, all kinds of businesses use upselling and cross-selling to enhance the customer experience and maximize revenue on existing sales. We’re talking about airlines offering seat upgrades and wine to enhance a flight, or the McDonald’s® server asking, “Do you want fries with that?” While not all upselling efforts are […]
Western Hotel & Executive Suites
The Western Hotel & Executive Suites in Guelph, Ontario, was built in 1881 and has been expertly restored, boasting 19 executive suites that pay homage to the quality and incredible craftsmanship of its time. The gorgeous suites boast modern amenities like full kitchens with stainless steel appliances, free WiFi and luxurious beds. The Western Hotel […]
It’s Official: Travelers Want More Mobile
There’s a big push for mobile services in hospitality and a lot of statistics to support going mobile, but aside from mobile-friendly websites and mobile bookings, do travelers really want more? A recent study by The Center for Hospitality Research at Cornell University of Hotel Administration revealed that yes, they do. The study surveyed more […]
Inn at Cemetery Hill
The Inn at Cemetery Hill is ideally situated in the heart of Gettysburg, Pennsylvania, and offers 51 guest rooms including some that are pet-friendly! From the inn guests can easily walk to shops and restaurants and the Gettysburg National Cemetery and Gettysburg National Military Park are adjacent to the property. The Inn at Cemetery Hill […]
Hotel Rio Vista
The Hotel Rio Vista is located in Winthrop, Washington, and offers 29 guest rooms overlooking the confluence of the Methow and Chewuch rivers. Hotel amenities include an outdoor hot tub overlooking the rivers and free WiFi. The Hotel Rio Vista has chosen to use our cloud-based WebRezPro Property Management System to help with their day-to-day operations. Visit their website to […]
Desert Quail Inn
The Desert Quail Inn is a 40-room hotel in Sedona, Arizona, that offers a host of amenities like free WiFi, an outdoor swimming pool and some rooms with Jacuzzis and fireplaces. This modern inn has just started using our cloud-based WebRezPro Property Management System to help with their day-to-day operations. Visit their website to see how they’re […]
Van Hook Territorial Inn
The Van Hook Territorial Inn is located in New Town, North Dakota, and offers 44 clean, comfortable guest rooms and the friendliest service in town! Guests appreciate the many amenities available at this hotel including complimentary continental breakfast, free WiFi and a business center! The Van Hook Territorial Inn has chosen to use our cloud-based WebRezPro Property […]
Cultivate Loyalty with Targeted Guest Communications
It’s getting very competitive out there in the world of hospitality, and the expectations of today’s technology-savvy travelers are only getting higher. To stand out, hoteliers are directing more energy toward refining their brand, and travelers are responding to that. Guests are looking for properties with personality and expect more personalized service; they’re looking for […]
13 WebRezPro Clients Recognized as Top Hotels by TripAdvisor’s 2015 Travelers’ Choice Awards
The winners of TripAdvisor’s prestigious 2015 Travelers’ Choice Top Hotels awards were announced last week. Covering eight regions around the world, the 13th annual awards recognise just over 8,000 properties for their remarkable service, quality and value, based on the quality and quantity of traveler reviews. Outstanding properties that made the cut this year — […]
2015: What’s Hot in Hotel Web Design
Everyone knows you’re not supposed to judge a book by its cover, but we’re just not that forgiving when it comes to websites. If you want your property’s website to make a great first impression, here are a handful of the hottest design trends to consider for your website’s makeover. Immersive Storytelling With modern travelers […]
The Grove Hotel
The Grove Hotel is situated in beautiful Kingsville, Ontario, and offers 18 comfortable and modern guest rooms. Originally built in 1885, this updated hotel is also home to an on-site restaurant. The Grove Hotel has chosen to use our cloud-based WebRezPro Property Management System to help with their day-to-day operations! Visit their website to see how they’re using […]
