Choosing a Loyalty Program that Works for Independent Hotels
In an effort to land repeat customers (and increase direct bookings), loyalty programs are one of the most effective strategies out there. A study by Cornell University found that guests book 50% more rooms each year when they are involved in a loyalty program. That’s a lot of extra revenue! Traditionally, these programs were the […]
Hilltop Inn by Riversage
Located in Billings, Montana, the Hilltop Inn of Billings by Riversage Inns is a pet-friendly hotel that offers 56 guest rooms. Guests appreciate the many onsite amenities including complimentary hot breakfast, free WiFi, a fitness center and laundry facilities. The Hilltop Inn has just started using our cloud-based WebRezPro Property Management System to help with their business. Visit their […]
The Great Falls Inn by Riversage
The Great Falls Inn by Riversage Inns – Great Falls, MT is a 60-room hotel that offers true Western hospitality in Great Falls, Montana. This pet-friendly hotel offers a wide range of amenities including complimentary hot breakfast, free WiFi, a fitness facility and laundry facilities. The Great Falls Inn has just started using our cloud-based WebRezPro Property Management […]
Increase Productivity and Enhance Guest Experience: Cloud PMS Software in Action
The goal of almost every hotel, from the small rural bed & breakfast to the urban boutique inn to the large international chain, is to increase staff productivity while simultaneously enhancing the guest experience. The differences among these establishments is in what they define as ‘productivity’ and what experience they aim to deliver for each […]
Improve Guest Experience with Automated Emails
With new online platforms popping up all the time, it’s easy to get caught up in the excitement of new marketing and communications opportunities. While it’s important to keep up with current trends like Instagram and Twitter, don’t forget to give a little TLC to a tried and true strategy in your communication toolbox: email. […]
Unlocking Mobile Keys for Independent Hotels
The mobile revolution has and continues to impact the hospitality industry in a big way. According to the J.D. Power 2017 North America Hotel Guest Satisfaction Index Survey, incorporating mobile technology into the guest experience results in higher guest satisfaction. This is no surprise considering the ubiquity of smartphones. From Googling the answer to a […]
Getting to Know WebRezPro: Location Module
Hospitality technology of today must be flexible to adapt to the unique and evolving needs of modern accommodation. Not all properties are run the same way. WebRezPro property management system meets the diverse operational requirements of independent accommodation providers through flexible standard features and optional modules. One such module is our Location Module. Designed for […]
Ancillary Sales: Maximizing Total Hotel Revenue
While the rooms department is the dominant revenue driver in most hotels, and selling more rooms is central to growing hotel revenue, many lodging operators are now taking a more holistic approach to revenue management. Today, a hotel stay is much more than a clean room and a comfortable bed. In such a competitive space […]
A Busy Hotelier’s Guide to Maintaining Online Reputation
In our digital world, online reputation has never been more critical to a hotel’s success. Online reviews and ratings give consumers more confidence in their booking decisions than ever before; in fact, BrightLocal’s latest Local Consumer Review Survey found that 74 percent of consumers say positive reviews make them trust a business more. Nurturing a […]
Beat Your Competition this Busy Season
Here in the north the days are warming up, travelers are planning their summer vacations, and accommodation providers are eagerly anticipating more guests. But along with higher occupancy comes more pressure and strain on property staff — the high season can be an exciting but stressful time! With increasing competition in the hotel industry, it’s […]
Arrow Hotel
Located just off the city square in Broken Bow, Nebraska, The Arrow Hotel offers 25 guest rooms and suites equipped with free WiFi, cable TV with HBO and coffee makers. The hotel also boasts a restaurant and pub and laundry facilities and pets are welcome in some rooms. The Arrow Hotel has chosen to use […]
The Oakes Hotel
Overlooking the spectacular Canadian Horseshoe Falls in Niagara Falls, Ontario, The Oakes Hotel offers 239 upscale guest rooms and suites and an impressive array of amenities including an indoor pool, a hot tub, a fitness facility, onsite dining, a 14th-floor observation level and WiFi. The Oakes Hotel has just started using our cloud-based WebRezPro Property […]
Optimizing Profit: Why Your PMS and RMS Should Work Together
Optimizing hotel occupancy and profit is an ongoing game of strategy for all types and sizes of properties. The biggest mistake is to set and forget room rates because all sorts of constantly changing factors impact consumer demand — and, therefore, occupancy and revenue — from the change of season to major local events to […]
Mobile Musts for Independent Hotels in 2017
Two years ago we wrote about mobile technology independent lodging operators should be seriously considering at that time and since then, mobile has become even more ingrained in the hospitality industry. So we thought it was about time to revisit and expand upon our original post as mobile technology continues to influence the way consumers […]
7 Smart Social Media Practices for Hotels in 2017
Social media is an important part of an overall marketing strategy for most businesses these days — and just like any other digital application, it’s always evolving. To stay competitive on social media, lodging operators need to keep up with their platforms’ latest tools and trends and test new strategies to stand out. Here are […]
Paradise Cove Lodge
Located in Lake Isabella, California, Paradise Cove Lodge offers newly remodeled rooms with lake views, flat-screen TVs and free WiFi. The lodge also boasts a restaurant and bar that specializes in hand cut and seasoned steaks! Paradise Cove Lodge has chosen to use our cloud-based WebRezPro Property Management System to help with their day-to-day operations. […]
Dryburgh Abbey Hotel
Nestled in an exclusive wooded estate on the banks of the River Tweed next to the historic Dryburgh Abbey, Dryburgh Abbey Hotel is a 38-room country house hotel. Situated in the town of Melrose, Scotland, this full-service hotel offers onsite dining, meeting and event facilities and easy access to area activities like fishing, golfing and shooting. […]
Foxhall Resort & Sporting Club
Foxhall Resort & Sporting Club is located in Douglasville, Georgia, along the western bank of the Chattahoochee River. Spanning 1,100 acres, this resort offers a wide range of amenities including accommodation, dining and a plethora of activities including fishing, shooting, hunting, ATVing, horseback riding and more. Foxhall Resort & Sporting Club has chosen to use […]
5 Little-Known Facts About Credit Card Processing That WebRezPro Users SHOULD Know
***Guest blog from Novera Payment Solutions, a WebRezPro partner*** If your property accepts credit cards, you may think you already know everything that you need to know, but here are 5 extremely important facts that you may not be aware of. Being armed with this information will save your business money and improve your bottom line. […]
Hospitality Technology Trends to Implement in 2017
Here we are — 2017 — the whole year ahead of us! Ready to make it a good one? Perhaps you have already made some New Year’s resolutions, some of which might revolve around increasing the success of your business. For hoteliers and other lodging operators, technology is making operations more efficient and successful with […]
WebRezPro’s Top 5 Hotel Management Blog Posts of 2016
From hotel marketing to technology to general operations, we’ve discussed a lot of topics on the WebRezPro blog over the year and we hope you’ve found our posts useful and relevant to your property. To wrap up the year on our blog, we thought we’d highlight our five most popular posts of 2016. It’s not […]
Hotel Kilbourne
Hotel Kilbourne is ideally situated on the waterfront in Sandusky, Ohio, right in the heart of the city’s entertainment scene. A variety of luxury accommodations are available including city view king rooms, lake view king rooms and a penthouse suite. Amenities include free WiFi, luxury bedding and a public house with a rooftop patio and […]
Crusader Oceanfront Family Resort
Located in Wildwood Crest, New Jersey, the Crusader Oceanfront Resort is a seasonal 61-room hotel that is open from May through October. Ideally situated right on the beach, this family-friendly property offers amenities like an outdoor pool, free WiFi and an onsite restaurant. The Crusader Oceanfront Family Resort has just started using our cloud-based WebRezPro […]
Accommodating the Bleisure Traveler
Glamping… staycation… Brangelina (oops)… Whether or not you’re a fan of combining two different words to make one, the “bleisure” travel trend is growing stronger. A bleisure traveler is a business guest who extends their stay in order to enjoy the destination. Adding leisure time to a business trip is a cost-effective way to get […]