How to Improve Guest Payments at Your Hotel
Payment tech may not seem like a hot topic, but it’s fundamentally important to your business and guest experience—especially now. Think of all the ways consumers can pay for goods and services these days. From credit cards to digital wallets, we’re moving towards a cashless world where digital payments reign. If you’re still asking guests […]
Uncovering Hidden Fees in Credit Card Processing
Hoteliers, understanding what you really pay to take credit cards doesn’t have to be so complicated. ***Guest post from Novera Payment Solutions, a WebRezPro partner*** If you are like most business owners, you negotiated a “GREAT” deal on your credit card processing rates, but when you received your statement from your merchant processor, you were […]
A Quick Guide to Payment Gateway Integration with Your Hotel PMS
Keeping up with guest expectations in our fast-paced, high-tech world can be hard! Today’s guests want more personalized service yet more self-service options and although that might seem like an oxymoron, modern hospitality technology makes it all possible. But while the technology supporting hoteliers in delivering a great guest experience evolves, there are fundamental guest […]
A Quick Guide to EMV for Independent Hotels
It has been a while now since U.S. consumers switched from swipe-and-sign to chip-and-sign (or chip-and-PIN) credit cards back in 2015. And there’s no looking back. EMV stands for Europay, MasterCard and Visa, and is a global standard for debit and credit card security. Designed to make card-present transactions more secure, EMV cards feature a […]
