How to Make the Most of Your New PMS
Going live with a new property management system (PMS) is a big deal. If you’ve recently made the switch, congratulations! It takes a lot of time, effort, and trust to migrate a core operating system. While today’s hotel technology empowers operators to streamline workflows, improve guest service, and boost revenue with intuitive features, we know […]
How to Get Leadership to Invest in Hotel Tech
Hoteliers depend on robust, user-friendly software to streamline workflows, drive guest engagement, and maximize revenue. However, leadership may not always see the value in upgrading. They may believe it’s a passing fad, that their current system is adequate, or it’s just too hard to make the switch (this is why you don’t choose systems with […]
Red Horse Inn
Enjoy a quintessential Cape Cod experience at Red Horse Inn. Nestled in the heart of Falmouth, Massachusetts, this property offers a cozy, peaceful atmosphere only minutes from the beach. Guests can stroll the waterfront and sample fresh seafood. Red Horse Inn has chosen our cloud-based WebRezPro Property Management System to help run their operations. See […]
Annapolis Royal Inn
Enjoy a boutique stay at Annapolis Royal Inn. Located in Annapolis Royal, Nova Scotia, this property offers a complimentary breakfast with local products and a heated saltwater pool open for summers. Guests can golf, hike, and explore nearby heritage sites. Annapolis Royal Inn has chosen our cloud-based WebRezPro Property Management System to help run their […]
What Makes a Great Self Check-in Experience?
Since the pandemic, self check-in has evolved from convenience to expectation as travelers prioritize a smooth arrival. Seventy-one percent of guests would rather use this digital approach. However, going contactless doesn’t guarantee satisfaction. A convoluted or unreliable process will have guests wishing for a simple plastic keycard—or that they’d booked the hotel down the street. […]
How Can Hotels Reduce Check-in Times?
Check-in forms a critical part of the guest experience and presents an opportunity to signal a smooth, enjoyable stay ahead. A guest’s first impression is formed the moment they step into your lobby… and that feeling lingers long after they’ve checked out. A lengthy check-in process frustrates travelers, preventing your property from capitalizing on that […]
WebRezPro Awarded Expedia Group Preferred Partner Status for 2026
We’re officially among the best in hotel technology! We’re proud to announce that WebRezPro has again achieved Expedia Group Preferred Connectivity Partner status for 2026 in recognition of our outstanding results on various technical and performance metrics. What Does Preferred Connectivity Partner Status Mean? Expedia Group Preferred Connectivity Partner status is awarded annually to a […]
Pre-arrival Communication Mistakes to Avoid
Effective pre-arrival communication streamlines the guest journey, solidifies brand identity, and drives revenue through targeted upselling. However, while thoughtful touchpoints build anticipation and clarify expectations, fragmented or irrelevant messaging creates friction and undermines your professional image. To maintain guest confidence and ensure a seamless transition from booking to check-in, avoid these common pre-arrival communication pitfalls. […]
Corsair & Cross Rip Oceanfront Resort
Bring your family to stay at Corsair & Cross Rip Oceanfront Resort. Located in Dennis Port, Massachusetts, this affordable beachside resort has pools, game rooms, cafes, and more–everything you need for summer fun. There’s even free HBO! Corsair & Cross Rip Oceanfront Resort has chosen our cloud-based WebRezPro Property Management System to help run their […]
Top Tips for Taking Reservations at the Front Desk
Today’s travelers prefer digital booking channels, with 80 percent saying it’s important to complete their reservations entirely online. However, that still leaves one in five guests who choose—or need—to book through offline methods. For these guests, the front desk booking experience plays a critical role in shaping their impression of your property. Even those who […]
How to Automate Campground Operations and Boost Bookings
Camping is all about getting away from the stresses of the city and everyday life. It’s an opportunity to reconnect to nature, breathe fresh air, and still the mind—which a lot of us need these days. If you’re running a campground, chances are you’re there for many of the same reasons as your guests: a […]
Tattingstone Inn
Treat yourself to a restful getaway at Tattingstone Inn in Wolfville, Nova Scotia. Guests can explore hiking trails and vineyards, sample market-fresh local cuisine, or venture out on a whale-watching excursion. The inn even serves a complimentary gourmet breakfast! Tattingstone Inn has chosen our cloud-based WebRezPro Property Management System to help run their operations. See […]
7 Ways to Get Guests to Come Back
Repeat guests form the backbone of your customer base, providing reliable revenue year after year—it costs five to seven times less to retain an existing customer than to cultivate a new one. Because they contribute so much to your business, these loyal visitors deserve VIP treatment. Here’s how to offer exceptional, personalized experiences that keep […]
Adobe Desert Boutique Motel
Book yourself a restful stay at Adobe Desert Boutique Motel. Located just minutes from Bryce Canyon and Zion National Park in Utah, this property blends beautiful vistas with clean, minimal design. Guests enjoy hidden trails and endless skies! Adobe Desert Boutique Motel has chosen our cloud-based WebRezPro Property Management System to help run their operations. […]
How Do I Add a Booking Engine to My Hotel Website?
A direct online booking engine attached to your website and integrated with your property management system (PMS) is crucial for gathering profitable reservations. It enables you to bypass commission fees charged by online travel agencies (OTAs) and collect rich guest data to tailor the stay experience and build loyalty. Plus, guests expect the convenience of […]
7 Ways to Prepare Your Hotel for Spring Break Bookings
Spring break is around the corner, and it’s no longer reserved for college students looking to perfect their keg stand. Families, solo adventurers, and even retirees plan seasonal escapes as warmer weather approaches. With these travelers come revenue opportunities. In 2025, American spring break spending climbed to an average of $5,325 per trip, marking a […]
10 Ways to Make a Good First Impression on Your Guests
Whether online or in person, a strong first impression drives guest engagement. Psychologists point to the primacy effect—that introductory interactions carry greater weight and remain more prominent in memory simply because they occur first. Guests with a positive initial view of your business are more likely to trust your property thereafter (and vice versa). You […]
Top Tips for Future-Proofing Your Hotel Tech Stack
Like the rest of your infrastructure, your hotel’s tech stack must be robust and adaptable to keep pace with the evolving market. By choosing flexible, proven technologies that effectively manage your data and share it across systems, you lay the groundwork for strategic growth and competitive advantage. Here’s how to future-proof your tech stack and […]
West Jefferson Hotel
Step back into history at West Jefferson Hotel. Originally built in 1917 in West Jefferson, North Carolina, this newly restored property offers early 20th-century charm alongside modern amenities–they even have heated tile floors! Guests enjoy nearby shopping, fine dining, and mountain views. West Jefferson Hotel has chosen our cloud-based WebRezPro Property Management System to help […]
How Can Hotels Balance Sustainability with Profitability?
Evolving trends and the growing impact of climate change have made sustainability a key consideration for modern travelers. More than 80 percent of vacationers believe that environmentally responsible travel is important. Embracing eco-friendly practices not only supports a healthier planet but positions your property to engage this increasingly conscientious market segment. Understandably, many hoteliers express […]
Maple Ridge Resort
Gray slush got you down? Plan your summer retreat at Maple Ridge Resort. Located in Michigamme, Michigan, this lakeside property has boat docking, pet-friendly rooms, and a barbeque for your classic family burger night. Maple Ridge Resort has chosen our cloud-based WebRezPro Property Management System to help run their operations. See how they use WebRezPro’s […]
How to Upgrade Your Hotel Fitness Experience
Winter may be here, but not every guest is interested in hibernating. Some are ready to climb out of bed… and on to the StairMaster. A recent Hilton survey of 2,000 travelers revealed that 33 percent prioritize exercise during vacations. Among business travelers, that commitment is even stronger: 51 percent identify gym availability as a […]
Anchor Lodge
Book yourself a harbor stay at Anchor Lodge. Nestled in the working waterfront of Fort Bragg, California, guests are surrounded by fishing boats, wildlife, and fresh ocean air. And there are plenty of restaurants with local seafood! Anchor Lodge has chosen our cloud-based WebRezPro Property Management System to help run their operations. See how they […]
An Independent Hotelier’s Guide to RevPAG
To truly understand the financial impact of every stay, you need a metric that goes deeper than room revenue alone. Revenue per Available Guest (RevPAG) provides a comprehensive view of the total revenue generated by each guest, making it a useful profitability metric—especially for properties that earn significant non-room revenue. How to Calculate RevPAG Determined […]