PMS Software Blog
Hospitality software, technology & trends
Become a better hotelier! The WebRezPro PMS software blog examines hospitality technology and trends. In addition to tips on how to improve occupancy rates, guest satisfaction, and the bottom line, we also showcase WebRezPro’s newest property management system clients. Do you have a great idea for a hotel blog post? Please let us know about it.
3 Ways Your Cloud PMS Upgrades the Guest Experience
Modern properties must embrace robust technology to elevate and streamline the guest journey. The days of guests arriving by horse and buggy to sign a ledger, paying cash no less, are long behind us. Today, technology is a crucial partner, enabling hoteliers
Inn at Octagon Acres
Enjoy a charming, rustic stay at Inn at Octagon Acres. Located in Walton, New York, this Catskill property is perfect for hikes, fishing, and winter sports. Boardgames and puzzles are ready for when you want to unwind at the end of the
Pura Vidaville
Enjoy a tranquil cabina at Pura Vidaville in Costa Rica. You can explore the Rio Celeste, spot some jungle birds, and treat yourself to a wood-fired pizza when you’re done for the day. Cabinas are perfect whether you’re bringing the whole family
5 Top Tech Trends Elevating Hotel Businesses
Today’s hoteliers must embrace robust, innovative technology to satisfy guests and streamline every aspect of their business, from seamless payments to self check-in. Guests expect convenience and personalization at each touchpoint, and forward-thinking hotels are leveraging the latest trends in modern, automated
Campfire Shores
Already nostalgic for s’more season? Book yourself a reservation at Campfire Shores in Manistique, Michigan. They’re ready whether you want to bring your RV, pitch a tent, or enjoy a cozy eco-dome (coming soon). A bathhouse is available to keep you from
How is AI Search Changing Online Reputation Management for Hotels?
AI is rapidly changing every aspect of how guests discover and book accommodation, with 78 percent of travelers open to using it throughout their journey, from trip planning and reservations to enhancing on-site experiences. This shift in consumer behavior necessitates a corresponding
When is the Best Time to Offer Free Hotel Room Upgrades?
Travelers love free upgrades. Who wouldn’t be thrilled by an oceanview suite with a jacuzzi at no extra charge? You can’t blame guests for dropping subtle hints or mentioning special occasions, hoping to unlock these coveted experiences. But the magic of upgrades
What are the best types of photos for my hotel’s online booking engine?
Your hotel’s online booking engine needs a variety of photos to attract guests and generate excitement for upcoming stays, so choose one like WebRezPro that allows you to create a slideshow for each room type. Here are the kinds of professionally taken
Redefining Luxury for Modern Travelers: How Independent Hotels Can Compete Without Five Stars
Modern travelers aren’t chasing chandeliers anymore. They’re chasing meaning. Valets, spas, and concierges will always appeal to certain demographics, but those amenities no longer define a luxury property. Modern travelers are looking for features outside those of traditional luxury hotels, giving an
Lodge Seizan
Enjoy your ski vacation at Lodge Seizan in Nagano, Japan. High in the mountains, where design meets stillness, they’re ready for you whether you’d like to book a room at the lodge or a larger family residence. The hosts are multilingual, and
Starlite Motel
Pull off the road at Starlite Motel – Seneca, KS. This quaint, well-kept property is the perfect retreat after a long day’s travel, with kitchenettes in each room for quick and easy meals. Guests can shop downtown or take their kids to
8 Common Front Desk Pain Points and How to Resolve Them
The front desk plays a pivotal role in shaping the guest experience–it’s the first point of contact on property. And you don’t get a second chance to make a great first impression… Despite the best intentions, operational challenges can disrupt your welcome,
How Does an All-in-One PMS Save Hoteliers Time and Money?
A modern all-in-one property management system (PMS) is key to success for any lodging operation. This unified platform enables you to oversee every aspect of your property, from the front desk to the back office. And by automating routine tasks, it simplifies
Morrillo Beach Eco Resort
Escape to Morrillo Beach Eco Resort, just steps from the ocean in Mata Oscura, Panama. You can surf, visit waterfalls, or take a weaving class to learn more about the indigenous culture. Food is fresh and locally sourced! Morrillo Beach Eco Resort
The Power of Personalized Upsells
Personalization is key to success across a variety of industries. In fact, 80 percent of customers are more likely to do business with brands that deliver a personalized experience. This is especially true for hospitality. Exceptional stays are created by recognizing each
Columbia Valley Hut Society
Looking for a backcountry adventure? Try out Columbia Valley Hut Society in the Northern Purcell Mountains of British Columbia. Their huts come with firewood, bunks and foam mattresses, and a propane cook stove. You can enjoy the upcoming snow while it lasts
Smithers Alpine Stays
Book yourself a mountain escape at Smithers Alpine Stays. Nestled in the peaks of Smithers, British Columbia, their cabins are perfect for anyone looking to catch some powder this winter, with ski-in/out access. They include private hot tubs, wood stoves, and free
How Ordinary Hotels Can Offer Extraordinary Experiences
Providing unique experiences enables hotels to stand out in an increasingly competitive market. Some luxury and boutique properties are extraordinary experiences in themselves—like our client Ancient Lore Village, where guests can stay in their very own leprechaun lair—and others reinforce their brand