PMS Software Blog
Hospitality software, technology & trends
Explore the latest trends in hospitality technology. The WebRezPro PMS software blog provides hoteliers, innkeepers and property managers with actionable tips on how to improve occupancy rates, guest satisfaction, and the bottom line, as well as success stories from our global client base.
How to Increase Hotel Guest Retention: A Guide to Managing VIP & Repeat Guests
Repeat guests form the backbone of the hospitality industry and ensure your business thrives in a competitive, ever-changing marketplace. Building a loyal client base is worth your while; bringing in a new customer is five to seven times as expensive as preserving
Featured Hotel Website Design: Beau Rivage Motel
Our WebRezPro design team was excited to develop a new website for Beau Rivage Motel that highlights their ideal Old Orchard Beach (OOB) location and provides a smooth booking journey for summer travelers. For a classic seaside property, a modern, mobile-first hotel
Hotel Data Security Checklist: What You Can Do to Protect Guest Data This Busy Season
As hoteliers gear up for the high season, hotel data security must stay top of mind. Cybercriminals target hotels when they’re busy; in a fast-paced environment, staff are more likely to miss red flags. From computer viruses to compromised credit cards to
What Are the Most Important Features of a Property Management System?
Your property management system (PMS) is the command center of your property from which day-to-day operations are carried out and data is stored from across departments. It encompasses everything busy hoteliers administer, from reservations and guest communication to housekeeping and accounting. Modern
8 Creative Ways to Drive Hotel Revenue
In today’s competitive hospitality landscape, total revenue performance extends far beyond RevPAR. In Canada, room sales typically account for 75 percent of hotel income—which means 25 percent is generated by ancillary sources such as spa, restaurant, parking, etc. To maximize profit and
What Are the Most Important Accounting Metrics for My Hotel?
You cannot offer a great guest experience without understanding the key performance indicators (KPIs) that define your property’s financial viability. Tracking these KPIs empowers you to optimize operations, refine strategy, and protect long-term profitability that ensures you can keep serving guests for
The Lodge at Ten Mile Lake
Return to the wild with a stay at The Lodge at Ten Mile Lake. Located in Elliot Lake, Ontario, this off-grid property has easy access to hiking, canoeing, and fly fishing. They’re ready whether you need a wood stove in the winter…
Topmast Motel
Treat yourself to a quiet stay at Topmast Motel in Lunenburg, Nova Scotia. With clean rooms and scenic views, this family-run property has easy access to shops, cafes, and waterfront. Guests can also check out the golf course right next door! Topmast
How to Make the Most of Your New PMS
Going live with a new property management system (PMS) is a big deal. If you’ve recently made the switch, congratulations! It takes a lot of time, effort, and trust to migrate a core operating system. While today’s hotel technology empowers operators to
Bayview Bed and Breakfast
Enjoy a peaceful retreat at Bayview Bed and Breakfast in Mill Bay, British Columbia. You can soak in the cozy, small-town vibe but still have access to the nearby city of Victoria if you’re looking for more activities. Check-in is flexible, and
Lost Creek Resort
Escape to Lost Creek Resort in Waskesiu Lake, Saskatchewan. Nestled in the heart of Prince Albert National Park, their cottages offer easy access to beaches and hiking trails without being too isolated from the comforts of civilization. Shops and cafes are just
Raising the Bar: How to Maximize Your Hotel Bar’s Revenue
Hotels rely more and more on revenue sources outside the rooms themselves, such as activities, spa, restaurant, and bar. With revenue from ancillary sources typically accounting for over 20 percent of total earnings, optimizing every square foot is a financial necessity. Your
Willow Creek Brewery & Campground
Enjoy a quiet getaway at Willow Creek Brewery & Campground. Nestled in the rolling foothills of Claresholm, Alberta, this affordable campground offers picnic tables, propane fire pits… and a craft brewery coming soon. Guests can even visit Head-Smashed-In Buffalo Jump. Willow Creek
How to Get Leadership to Invest in Hotel Tech
Hoteliers depend on robust, user-friendly software to streamline workflows, drive guest engagement, and maximize revenue. However, leadership may not always see the value in upgrading. They may believe it’s a passing fad, that their current system is adequate, or it’s just too
Red Horse Inn
Enjoy a quintessential Cape Cod experience at Red Horse Inn. Nestled in the heart of Falmouth, Massachusetts, this property offers a cozy, peaceful atmosphere only minutes from the beach. Guests can stroll the waterfront and sample fresh seafood. Red Horse Inn has
Annapolis Royal Inn
Enjoy a boutique stay at Annapolis Royal Inn. Located in Annapolis Royal, Nova Scotia, this property offers a complimentary breakfast with local products and a heated saltwater pool open for summers. Guests can golf, hike, and explore nearby heritage sites. Annapolis Royal
What Makes a Great Self Check-in Experience?
Since the pandemic, self check-in has evolved from convenience to expectation as travelers prioritize a smooth arrival. Seventy percent of American travelers would rather use this digital approach. However, going contactless doesn’t guarantee satisfaction. A convoluted or unreliable process will have guests
Smoky Lake RV Park
Pull off the road at Smoky Lake RV Park. Located in Smoky Lake, Alberta, their campground has flush toilets, showers, and firewood available for free. Make memories roasting s’mores and exploring the woods! Smoky Lake RV Park has chosen our cloud-based WebRezPro