PMS Software Blog
Hospitality software, technology & trends
Become a better hotelier! The WebRezPro PMS software blog examines hospitality technology and trends. In addition to tips on how to improve occupancy rates, guest satisfaction, and the bottom line, we also showcase WebRezPro’s newest property management system clients. Do you have a great idea for a hotel blog post? Please let us know about it.
When is the Best Time to Offer Free Hotel Room Upgrades?
Travelers love free upgrades. Who wouldn’t be thrilled by an oceanview suite with a jacuzzi at no extra charge? You can’t blame guests for dropping subtle hints or mentioning special occasions, hoping to unlock these coveted experiences. But the magic of upgrades
What are the best types of photos for my hotel’s online booking engine?
Your hotel’s online booking engine needs a variety of photos to attract guests and generate excitement for upcoming stays, so choose one like WebRezPro that allows you to create a slideshow for each room type. Here are the kinds of professionally taken
Redefining Luxury for Modern Travelers: How Independent Hotels Can Compete Without Five Stars
Modern travelers aren’t chasing chandeliers anymore. They’re chasing meaning. Valets, spas, and concierges will always appeal to certain demographics, but those amenities no longer define a luxury property. Modern travelers are looking for features outside those of traditional luxury hotels, giving an
Lodge Seizan
Enjoy your ski vacation at Lodge Seizan in Nagano, Japan. High in the mountains, where design meets stillness, they’re ready for you whether you’d like to book a room at the lodge or a larger family residence. The hosts are multilingual, and
Starlite Motel
Pull off the road at Starlite Motel – Seneca, KS. This quaint, well-kept property is the perfect retreat after a long day’s travel, with kitchenettes in each room for quick and easy meals. Guests can shop downtown or take their kids to
8 Common Front Desk Pain Points and How to Resolve Them
The front desk plays a pivotal role in shaping the guest experience–it’s the first point of contact on property. And you don’t get a second chance to make a great first impression… Despite the best intentions, operational challenges can disrupt your welcome,
How Does an All-in-One PMS Save Hoteliers Time and Money?
A modern all-in-one property management system (PMS) is key to success for any lodging operation. This unified platform enables you to oversee every aspect of your property, from the front desk to the back office. And by automating routine tasks, it simplifies
Morrillo Beach Eco Resort
Escape to Morrillo Beach Eco Resort, just steps from the ocean in Mata Oscura, Panama. You can surf, visit waterfalls, or take a weaving class to learn more about the indigenous culture. Food is fresh and locally sourced! Morrillo Beach Eco Resort
The Power of Personalized Upsells
Personalization is key to success across a variety of industries. In fact, 80 percent of customers are more likely to do business with brands that deliver a personalized experience. This is especially true for hospitality. Exceptional stays are created by recognizing each
Columbia Valley Hut Society
Looking for a backcountry adventure? Try out Columbia Valley Hut Society in the Northern Purcell Mountains of British Columbia. Their huts come with firewood, bunks and foam mattresses, and a propane cook stove. You can enjoy the upcoming snow while it lasts
Smithers Alpine Stays
Book yourself a mountain escape at Smithers Alpine Stays. Nestled in the peaks of Smithers, British Columbia, their cabins are perfect for anyone looking to catch some powder this winter, with ski-in/out access. They include private hot tubs, wood stoves, and free
How Ordinary Hotels Can Offer Extraordinary Experiences
Providing unique experiences enables hotels to stand out in an increasingly competitive market. Some luxury and boutique properties are extraordinary experiences in themselves—like our client Ancient Lore Village, where guests can stay in their very own leprechaun lair—and others reinforce their brand
Tailor Lofts – Knoxville
Looking for a stylish city rental? Book a stay at Tailor Lofts – Knoxville. In the heart of downtown, these Tennessee rentals have easy access to cafes, restaurants, and bars along with a vibrant local music scene. On their nights in, guests
Capture More Bookings with Expedia Mobile Promotions
Recent research by Expedia Group revealed that 71% of travelers visit online travel agencies, like Expedia, on mobile devices during their path to purchase, compared to 36% of travelers who visit a hotel site on a mobile device. And they’re not just
When Should Hotels Offer Discounts to Boost Revenue?
Usually, it makes sense to sell your rooms for the highest price possible without oversacrificing occupancy. Though hospitality at its core is about people, making money is essential to keeping your doors open and providing memorable guest experiences. However, there are exceptions
Century 21 Cayman Islands
Escape to white sand beaches at Castaway Cove, the latest offering from Century 21 Cayman Islands. This delightful rental has everything you need to pamper yourself, with easy access to dining, shopping, and of course, the clear turquoise waters. Scuba with sea
Woody Island Resort
Relax by the sea at Woody Island Resort in Newfoundland. There’s hiking, biking, and birdwatching–check for bald eagles! Or you can head out on the water for a glimpse of the whales. Tours through the bay are available along with rowboats and
How to Create an Inclusive Hotel Brand: From Good Intentions to Good Business
A guest rolls up to your hotel entrance, but instead of struggling with heavy doors, they glide effortlessly up the ramp. That same ramp that is crucial to wheelchair users also helps parents with strollers, guests recovering from injuries, travelers toting heavy