PMS Software Blog
Hospitality software, technology & trends
Explore the latest trends in hospitality technology. The WebRezPro PMS software blog provides hoteliers, innkeepers and property managers with actionable tips on how to improve occupancy rates, guest satisfaction, and the bottom line, as well as success stories from our global client base.
Hotel Accounting Basics Every Owner Should Know
While warm hospitality is the heart of every successful property, understanding your business’s financials is just as essential. Strong financials ensure operations run smoothly, empowering you to support your team and deliver memorable guest experiences. Here are the accounting basics every owner
Is Your Hotel Booking Engine Ready for Winter?
As weather cools, smart hoteliers prepare to stoke demand and welcome winter guests. From cleaning fireplaces and spicing up menus to creating irresistible packages and promoting winter experiences online, there’s a lot to do to fill rooms this season. Is your online
When Should Hotels Use Rate Restrictions?
Rate restrictions empower hoteliers to control when and how rates can be booked to increase reservations during off-peak periods, encourage longer stays, and otherwise manage guest flow and increase revenue. Though the best time to use various restrictions depends on your unique
What Do Guests Want From Your Online Booking Engine?
From bookings to in-room amenities, guests expect a modern, tech-enabled stay that provides convenience and comfort. Self-service options are increasingly in demand, and online bookings are at the top of the list. An online booking engine not only helps grow your profits
What online booking channels are best to sell my hotel inventory?
There are a wide variety of online channels—your website, OTA, GDS, and metasearch—where you can sell your hotel’s inventory. Which channels are best depends on your unique property and the guests it serves. Different types of guests search for rooms on different
3 Ways Your Cloud PMS Upgrades the Guest Experience
Modern properties must embrace robust technology to elevate and streamline the guest journey. The days of guests arriving by horse and buggy to sign a ledger, paying cash no less, are long behind us. Today, technology is a crucial partner, enabling hoteliers
5 Top Tech Trends Elevating Hotel Businesses
Today’s hoteliers must embrace robust, innovative technology to satisfy guests and streamline every aspect of their business, from seamless payments to self check-in. Guests expect convenience and personalization at each touchpoint, and forward-thinking hotels are leveraging the latest trends in modern, automated
List all room types to maximize bookings on the Expedia Group platform
When you’re trying to capture people’s attention online, the details matter. Eighty percent of travelers visit online travel agencies before making a purchase. As they scroll, they often seek out specific features like king beds or particular views. If your listing is
How is AI Search Changing Online Reputation Management for Hotels?
AI is rapidly changing every aspect of how guests discover and book accommodation, with 78 percent of travelers open to using it throughout their journey, from trip planning and reservations to enhancing on-site experiences. This shift in consumer behavior necessitates a corresponding
When is the Best Time to Offer Free Hotel Room Upgrades?
Travelers love free upgrades. Who wouldn’t be thrilled by an oceanview suite with a jacuzzi at no extra charge? You can’t blame guests for dropping subtle hints or mentioning special occasions, hoping to unlock these coveted experiences. But the magic of upgrades
What are the best types of photos for my hotel’s online booking engine?
Your hotel’s online booking engine needs a variety of photos to attract guests and generate excitement for upcoming stays, so choose one like WebRezPro that allows you to create a slideshow for each room type. Here are the kinds of professionally taken
Redefining Luxury for Modern Travelers: How Independent Hotels Can Compete Without Five Stars
Modern travelers aren’t chasing chandeliers anymore. They’re chasing meaning. Valets, spas, and concierges will always appeal to certain demographics, but those amenities no longer define a luxury property. Modern travelers are looking for features outside those of traditional luxury hotels, giving an
8 Common Front Desk Pain Points and How to Resolve Them
The front desk plays a pivotal role in shaping the guest experience—it’s the primary touchpoint on your property. And in hospitality, you don’t get a second chance to make a great first impression. Despite the best intentions, operational challenges can disrupt your
How Does an All-in-One PMS Save Hoteliers Time and Money?
A modern all-in-one property management system (PMS) is key to success for any lodging operation. This unified platform enables you to oversee every aspect of your property, from the front desk to the back office. And by automating routine tasks, it simplifies
Morrillo Beach Eco Resort
Escape to Morrillo Beach Eco Resort, just steps from the ocean in Mata Oscura, Panama. You can surf, visit waterfalls, or take a weaving class to learn more about the indigenous culture. Food is fresh and locally sourced! Morrillo Beach Eco Resort
The Power of Personalized Upsells
Personalization is key to success across a variety of industries. In fact, 80 percent of customers are more likely to do business with brands that deliver a personalized experience. This is especially true for hospitality. Exceptional stays are created by recognizing each
Columbia Valley Hut Society
Looking for a backcountry adventure? Try out Columbia Valley Hut Society in the Northern Purcell Mountains of British Columbia. Their huts come with firewood, bunks and foam mattresses, and a propane cook stove. You can enjoy the upcoming snow while it lasts
Smithers Alpine Stays
Book yourself a mountain escape at Smithers Alpine Stays. Nestled in the peaks of Smithers, British Columbia, their cabins are perfect for anyone looking to catch some powder this winter, with ski-in/out access. They include private hot tubs, wood stoves, and free