Getting to Know WebRezPro: The Tape Chart
In such a fast-paced and competitive industry as hospitality, it’s crucial for lodging operators to streamline their reservation management processes. Bookings come from a variety of sources, including online travel agencies (OTAs) and global distribution systems (GDS) as well as your direct booking channels (website, phone, email, social media, and walk-ins). To prevent overbookings and […]
Anchor Inn and Glacier View Condo Suites
Experience beautiful landscapes and wildlife from Anchor Inn and Glacier View Condo Suites in Whittier, Alaska. Their two-bedroom condo suites have full kitchens, dining areas… and the glacier views they were named for while their standard rooms offer a simpler option for guests who don’t need as much space. Anchor Inn Hotel and Glacier View […]
FOUND Hotel Chicago River North
Explore Chicago from FOUND Hotel Chicago River North. You can stroll the Magnificent Mile, stop for gelato on the riverwalk, or visit the Willis Tower Sky Deck. Even the property itself is a landmark worth seeing having been restored from the original Olympia Building, with its cast-iron exterior on full display. FOUND Hotel Chicago River […]
Small Things Hoteliers Can Do That Make a Big Difference to Guests
Customer satisfaction is a top priority for any business, but for those in hospitality, it’s the entire purpose. Hoteliers do what they do because they are passionate about making every guest’s stay special. And what shows anyone they’re special? Simply being valued. From a warm greeting to a good cup of coffee, the smallest things […]
The Stardust Hotel
The Stardust Hotel has you covered, whether you’re looking for a girls’ getaway, corporate retreat, or simply to book a room. Located in Palm Springs, California, this retro luxe property is only steps from the area’s hottest bars and restaurants, but you don’t have to go out to have a good time. You can lounge […]
How to Know if Your Rooms Are Priced Right
Getting your room rates just right can feel a bit like walking a tightrope. Price too high, and you risk driving away business. Set them too low, and you’re leaving money on the table. Every dollar counts, especially during these days of rising costs and razor-thin margins. So, how do you know if you’ve hit […]
Big-Hotel Tips for Small Properties
Big-brand hotels and independent properties offer different guest experiences, and that’s the way it should be. Some travelers enjoy the familiarity and predictability of an international chain, while others are attracted to the unique local experiences provided by smaller lodgings like inns and B&Bs. Others could go either way! Big or small, each property needs […]
An Independent Hotelier’s Guide to Easy Group Bookings
Filling multiple rooms on a single reservation, group bookings are a cost-effective way to boost occupancy, especially during quieter periods. These guests often require more than just a place to stay, including catering services, meeting spaces, and additional amenities, making group reservations a lucrative opportunity for lodging operators. Group bookings were traditionally the territory of […]
7 Ways to Future Proof Your Hotel
The key to success for any business is staying relevant, and hotels are no exception. In a world where guest expectations are constantly evolving, lodging operators must adapt to remain competitive and memorable. Whether it’s upgrading your décor or embracing technology, staying ahead of trends is essential to delivering exceptional experiences that keep guests coming […]
The Lund Resort at Klah Ah Men
Retreat to The Lund Resort at Klah Ah Men. This beautiful property on the shores of the Salish Sea in British Columbia has 31 newly refurbished rooms inspired by Tla’amin art and culture and 16 luxury tents. You can also stop by for a meal at 101 Bar & Grill or visit 13 Moons Marina. […]
Pre-arrival Email Tips for Independent Hotels
For a soon-to-be guest, the pre-arrival stage is filled with anticipation and a desire to make sure their upcoming stay meets their expectations, so booking confirmation, pre-stay, and check-in emails typically have high open rates. Pre-arrival emails offer great potential for building a relationship with the guest and driving incremental revenue before they even set […]
Seafarer Resort and Beach
Relax by the bay at Seafarer Resort and Beach. Nestled in Key Largo, Florida, this property is ready for you with a complimentary breakfast. You can borrow one of their free kayaks to explore the clear waters or stroll the restaurants for stuffed lobster (you need lunch too!). Seafarer Resort and Beach has chosen our […]
Casa Cenote
Treat yourself to a vacation at Casa Cenote. Located in Tankah Tres, Mexico, this property nestles between a freshwater cenote and a white-sand beach on the Caribbean. You can swim, snorkel, or take an introductory diving class. And they start your stay off right with a complimentary welcome cocktail! Casa Cenote has chosen our cloud-based […]
Hospitality Trends for the New Year
Many people make New Year’s resolutions for their personal lives, so why not for your business too? With 2025 just around the corner, resolve to harness hospitality trends that reflect your guests’ needs to elevate your property’s stay experience and bottom line. Bleisure Travelers and Workcations A blend of business and leisure, bleisure was coined […]
Galaxy Hotel
Book yourself a stay at Galaxy Hotel in St. Petersburg, Florida. You can stroll the galleries and museums, see theater performances, and play a round or two of golf. There’s plenty of culture and plenty to do! The hotel even has its own Italian restaurant and rooftop bar. Galaxy Hotel has chosen our cloud-based WebRezPro […]
9 Tips for a Breakfast Your Guests Will Love
Breakfast is an excellent way to add value to a guest’s stay, whether they’re a road warrior looking to fuel up or a resort goer in search of salmon quiche. It’s especially helpful for families who need those kids fed ASAP before a tantrum hits. As of 2019, 65 percent of American travelers would give […]
8 Ways to Recruit Hotel Staff
A thriving hotel depends on skilled, happy employees who deliver great customer service. Hospitality is, after all, a people business. However, recruiting and maintaining hospitality workers remains a struggle with over 75 percent of American hotels short staffed as of summer 2024. The good news is that there are multiple ways to recruit quality staff, […]
Catcha Falling Star Resort
Relax by the Caribbean at Catcha Falling Star Resort. Located in Negril, Jamaica, on the bluffs overlooking the sea, this resort is ready for you, whether you’re there for a simple stay… or planning your wedding. You can watch the dolphins gambol and soak away your stress in the jacuzzi. Catcha Falling Star Resort has […]
Maintaining the Human Touch in a Touch-free World
While mobile check-in, messaging, and other automated solutions were steadily gaining traction in hotels before Covid-19, these applications are more relevant than ever in a post-pandemic world. Automated hotel technology is designed to augment the guest experience and improve workflow by expediting administrative touchpoints. As consumer demand for mobile grew, the hospitality industry answered with […]
8 Ways to Attract Domestic Travelers to Your Hotel
With the exchange rate being favorable, many travelers have recently taken off for international destinations, but the domestic market is still going strong. Ninety-two percent of US domestic leisure travelers are planning a vacation over the upcoming six months (as of August 2024), and domestic travel around the globe is predicted to increase three percent […]
7 Business Travel Concerns and How to Address Them
Business travel is on the road to recovery and predicted to reach 95 percent of 2019 levels by the end of 2024. However, the landscape has changed post-pandemic with new concerns and challenges affecting the accommodation choices business travelers make. Here’s how you can address these concerns to convince guests to book with you. Safety […]
10 Crucial Things to Consider When Acquiring a Hotel
Acquiring a hotel is an exciting endeavor! It’s also a significant investment not only in terms of money but in terms of time and other resources. Before making commitments, you need to be sure that the return on your investment will be worth it. The good news is that 82.5 percent of food service and […]
Avola Mountain Lodge
Escape to the peaks at Avola Mountain Lodge. Located in Avola, British Columbia, this property is perfect for biking, hiking, fishing, and more. They’re pet friendly as well and offer complimentary breakfast–load up before you start that hike! Avola Mountain Lodge has chosen our cloud-based WebRezPro Property Management System to help run their operations. Check […]
How to Build Credibility to Win Loyal Guests
Many of us find it difficult to make a decision among limitless options. Take streaming services, for example. The endless movies and TV shows and the idea that there’s always something better out there make it difficult to confidently choose something to watch. Countless online hotel booking options have the same effect, so as a […]
