Desert Quail Inn

Desert Quail Inn

The Desert Quail Inn is a 40-room ‪hotel in Sedona, Arizona, that offers a host of amenities like free WiFi, an outdoor swimming pool and some rooms with Jacuzzis and fireplaces. This modern inn has just started using our cloud-based WebRezPro Property Management System to help with their day-to-day operations. Visit their website to see how they’re […]

Hillside Inn

Big Hotel Tips

The Hillside Inn is a 60-room hotel that offers exceptional amenities and services in Pagosa Springs, Colorado. Guests appreciate the indoor swimming pool, the complimentary hot breakfast and the hot tub. The Hillside Inn has chosen to use our cloud-based WebRezPro Property Management System to help with their day-to-day operations. You can see how they’re […]

Cultivate Loyalty with Targeted Guest Communications

It’s getting very competitive out there in the world of hospitality, and the expectations of today’s technology-savvy travelers are only getting higher. To stand out, hoteliers are directing more energy toward refining their brand, and travelers are responding to that. Guests are looking for properties with personality and expect more personalized service; they’re looking for […]

The Distillery Inn

The Distillery Inn is situated in the heart of downtown Carbondale, Colorado, and is home to the luxurious five-room Distillery Inn. Besides an inn, the property also boasts its own distillery and lounge! This brand new property has chosen to use our cloud-based WebRezPro Property Management System to help run their inn. You can see […]

2015: What’s Hot in Hotel Web Design

Web DesignTrends 2015

Everyone knows you’re not supposed to judge a book by its cover, but we’re just not that forgiving when it comes to websites. If you want your property’s website to make a great first impression, here are a handful of the hottest design trends to consider for your website’s makeover. Immersive Storytelling With modern travelers […]

The Beachside at Nantucket

Beachside at Nantucket

The Beachside at Nantucket is a family-friendly hotel in beautiful‪ Nantucket, Massachusetts, that offers 90 guest rooms in varying styles including cliffside, courtyard, poolside and efficiency rooms. All rooms are equipped with private baths, air conditioning, coffee makers and refrigerators. On hot summer days guests appreciate the outdoor swimming pool! The Beachside at Nantucket has just started […]

What’s Next? Five Hospitality Trends for 2015

2015 Trends

Whether you are already onboard or are quietly waiting and watching, the focus on mobile within the hospitality industry has only grown stronger over the past couple of years. Now, with 2015 upon us, the mobile movement has proved itself here to stay. With increasingly more hoteliers armed with mobile websites, mobile booking engines and […]

Loblolly Lodge

The Loblolly Lodge is a 16-room property located in Gloster, Mississippi, that offers plenty of natural light, individual climate control and complimentary wireless Internet access. This motel has just started using our cloud-based WebRezPro Property Management System to help with their day-to-day operations. Visit their website to see WebRezPro’s integrated Web reservation software in action […]

Puddicombe House

Puddicombe House

The Puddicombe House is a luxury inn located in New Hamburg, Ontario, Canada, that offers six individually decorated guest rooms, most of which have Jacuzzis and fireplaces. The inn also boasts a restaurant, a salon and a spa! The Puddicombe House has just started using our cloud-based WebRezPro Property Management System to help with their […]

Nonhamar

Nónhamar offers three year-round, self-catering cabins in Iceland that are equipped with kitchenettes, wireless Internet access and sleeping space for up to four people in two bunk beds. The area around Nónhamar offers wonderful nature and scenery as the Öræfi district is famous for its unique natural beauty and the dramatic contrasts in its landscape. […]

Cloud Technology: Made for Hospitality

Hospitality shouldn’t be about technology, but with all those systems you need to help run things — like PMS, POS, online distribution, in-room entertainment and revenue management systems — it can be easy to lose focus. Not only do you rely on core systems to help run your property, but your guests want technology too […]

Hotel Tybee

Hotel Tybee

Hotel Tybee is a 200-room hotel located on Tybee Island in Georgia, USA! All rooms are spacious and feature private balconies, and many boast direct views of the Atlantic Ocean! The resort offers a wide range of amenities including on-site dining, two outdoor pools and meeting and banquet space. Hotel Tybee has just started using […]

Redac Gateway Hotel

Redac Gateway Hotel

The Redac Gateway Hotel in Torrance, California, is a 102-room property that offers an impressive array of amenities including free wireless Internet access and a Japanese-style breakfast. The hotel offers easy access to several freeways that give easy access to Hollywood, Downtown LA, Disneyland and the Los Angeles International Airport. The Redac Gateway Hotel has […]

Historic General Lewis Inn

Historic General Lewis Inn

The Historic General Lewis Inn is located in Lewisburg, West Virginia‬, and offers 25 cozy antique-filled guest rooms with modern amenities like wireless Internet access and individual climate control. This historic hotel is also home to a restaurant and is an excellent place for a wedding reception. The Historic General Lewis Inn has just started using […]

Get Rated! Proven Tips for Getting More Online Reviews

When you look at your hotel listing on review websites, do you feel like a tumbleweed should blow past? If a lack of reviews is making your property look like a ghost town, we have some ideas for you. According to this article on hospitality.net, travelers are nearly four times more likely to choose a […]

Broken Spur Inn & Steakhouse

Broken Spur Inn & Steakhouse

The Broken Spur Inn & Steakhouse is a 50-room motel that is ideally situated in Torrey, Utah, just outside Capitol Reef National Park. An abundance of amenities are available at this inn including an indoor swimming pool, a hot tub, free hot breakfast and a steakhouse restaurant. The Broken Spur Inn is using our cloud-based WebRezPro Property […]

Survey Tips for Gathering Hotel Guest Feedback

Guest Feedback

Imagine this scene, complete with classical music: When Sally Jones reserved her stay at the Serene Luxury Inn (names are made up for the purpose of this blog post) she was given the opportunity to provide specific requests within the booking form. Then, her confirmation email invited her to call or email the hotel with […]

Aruba Cunucu Residence

Cunucu Residence

Aruba Cunucu Residence is located in a quiet, prestigious residential neighborhood that is just two minutes from the beach in Aruba. This historic property has been beautifully modernized and consists of four one-bedroom apartments, one two-bedroom apartment and one studio apartment. Aruba Cunucu Residence has chosen to use WebRezPro Property Management System to help manage […]

Hale Springs Inn

Hale Springs Inn

The Hale Springs Inn is a gorgeous historic inn‬ with modern amenities situated in ‪Rogersville, Tennessee. Featuring nine individually decorated guest rooms, this inn also offers the on-site McKinney’s Restaurant & Tavern where food is made with the freshest ingredients and of the highest quality. The inn has just started using WebRezPro Property Management System to help […]

8 Great Email Marketing Tips for Hotels

With so much focus on social media for marketing and customer service these days, your email campaigns may have taken a back seat. But successful marketing is driven by a mix of complementing strategies — and email is still one of your best tools. Email marketing is a very effective way to build guest loyalty, […]

Pawsitively Pet-Friendly Packages to Boost Bookings

Pet Friendly Hotels

Jet-setting pets looking for a place to rest their paws for the night can find all the pampering they need and then some with the Pooch Package from the Loden Hotel in Vancouver, British Columbia, Canada. Many hotels welcome dogs, but the Loden made it into the news by leveraging their pet-friendly policy and kicking […]

Cloud PMS: Made for Our Culture of Immediacy

Cloud PMS

Whether we like it or not, the mobile Internet has brought a culture of immediacy into our lives. We want what we want now! From fast food to online shopping, we want drive-thru coffee, immediate responses to our emails and text messages, and the ability to research our next vacation on our mobile device whenever […]

The Double-Edged Sword of Overbooking

To overbook or not to overbook? Overbooking is a bit of a gamble, but, if played right, can be a successful technique for maximizing occupancy and revenue. A well-forecasted overbooking strategy can fill rooms that would otherwise have gone empty due to no-shows and last-minute cancellations. On the flip side, if you overshoot your overbookings, […]

10 Ways to Avoid Hotel Hell and Attract More Guests to Your Hotel

Hotel Bell

Shoulder season is upon us; it’s time to wash the windows, shine up the silver and do all those other little things you don’t have time for during high season. It is also time to evaluate your hotel and make changes so you attract more guests all times of the year. The time is now […]