Capture More Bookings with Expedia Mobile Promotions
Recent research by Expedia Group revealed that 71% of travelers visit online travel agencies, like Expedia, on mobile devices during their path to purchase, compared to 36% of travelers who visit a hotel site on a mobile device. And they’re not just looking—consumers convert on mobile too, with 34% of them booking on a mobile […]
When Should Hotels Offer Discounts to Boost Revenue?
Usually, it makes sense to sell your rooms for the highest price possible without oversacrificing occupancy. Though hospitality at its core is about people, making money is essential to keeping your doors open and providing memorable guest experiences. However, there are exceptions to this general rule—times when lowering your prices can serve your overall financial […]
How to Create an Inclusive Hotel Brand: From Good Intentions to Good Business
A guest rolls up to your hotel entrance, but instead of struggling with heavy doors, they glide effortlessly up the ramp. That same ramp that is crucial to wheelchair users also helps parents with strollers, guests recovering from injuries, travelers toting heavy luggage, and anyone else with mobility challenges. One thoughtful design choice, multiple beneficiaries—that’s […]
Triúr Shores
Escape to the seaside at Triúr Shores. Nestled by the beach in Heart’s Delight, Newfoundland and Labrador, this luxurious retreat offers a spa-like experience and clear views of Trinity Bay. Sit in your private hot tub and watch the waves roll in… Triúr Shores has chosen our cloud-based WebRezPro Property Management System to help run […]
3 More Sleeps! How to Upgrade the Pre-Arrival Experience
Exceptional service doesn’t wait until check-in—it should begin the moment travelers start envisioning their getaway. From the first spark of inspiration and destination research to making a booking and eagerly counting down the days, the guest experience starts long before they arrive. Yet in pursuit of delivering exceptional on-site service, the pre-arrival experience is often […]
How to Target Your Hotel’s Email Marketing More Effectively
With AI, social media, messaging apps, and more at your fingertips, email may seem like a Stone Age method of guest communication. After all, it was invented in the 1970s. You may as well carve your offer on a tablet and carry it to the next town, right? Wrong! Email is still a relevant, impactful […]
What to Cover in Your Digital Guest Agreement
Your digital guest agreement is key to smooth check-ins—setting clear expectations, minimizing misunderstandings, and laying the foundation for a great stay. From hotel policies to check-in instructions, it should communicate important terms of the stay, so guests understand what’s expected of them. WebRezPro includes customizable guest agreements that can be used for hotel guest self […]
An Independent Hotelier’s Guide to Booking Pace
Getting guests through your doors isn’t just about luck; it’s about understanding patterns, planning ahead, and making smart moves. Rather than crossing your fingers and hoping for the best, use your data to show you the way. In addition to occupancy, ADR, and RevPAR, there’s another key metric that reveals whether your pricing and operational […]
Honey Rock Landing
A cave has never felt so cozy than at Honey Rock Landing. Nestled in the heart of the property’s orchard in Delta, Colorado, their cave suites have radiant floor heating, kitchenettes, and copper soaking tubs. Guests can pick fresh fruit or enjoy an outing down the nearby river. Honey Rock Landing has chosen our cloud-based […]
Three Steps to Get Guests to Book Direct
While balanced distribution across OTA, GDS, metasearch, and direct channels is key to your property’s visibility and profitability, direct bookings are the most valuable. As of 2024, direct website bookings made an average of $519 per reservation compared with an OTA average of $320. Because direct bookings involve no commission fees, they’re generally more profitable. […]
Stewart’s Lodge & Camps
Experience the untouched backcountry at Stewart’s Lodge & Camps. Located in Bella Coola, British Columbia, their log cabins are perfect for any outdoor enthusiast looking for hiking, flightseeing, or fishing. They even have boats ready for you to take out and explore! Stewart’s Lodge & Camps has chosen our cloud-based WebRezPro Property Management System to […]
Highland Estates Hotel & Resort
Looking for a desert oasis? Book your stay at Highland Estates Hotel & Resort in Mesquite, Nevada. There’s a restaurant, tennis court, and two outdoor pools for when you need to cool off. Parking and Wi-Fi are both free! Highland Estates Hotel & Resort has chosen our cloud-based WebRezPro Property Management System to help run […]
Dynamic Pricing and Loyal Guests: Will It Scare Them Away?
***Guest post from RoomPriceGenie, a WebRezPro partner*** There’s a saying: “You know you’re priced right when your customers complain—but still buy.” While not exactly the warmest sentiment, it reflects a real-world truth: pricing is a balancing act between maximizing revenue and maintaining guest trust. For many hoteliers, especially those who pride themselves on guest loyalty, dynamic […]
Hôtellerie Puamun Aguanish
Pull off the road and enjoy a stay at Hôtellerie Puamun Aguanish. Located in Natashquan, Quebec, it’s where modern comfort meets indigenous cultural richness. Fat bikes and canoes are both available for rental so you can get outside and explore. Hôtellerie Puamun Aguanish has chosen our cloud-based WebRezPro Property Management System to help run their […]
TB Hotel Downtown-Miami
Treat yourself to a getaway at TB Hotel Downtown-Miami for city life and Florida sunshine. They serve breakfast in the mornings, or you can grab a snack from your room before you head out to see the parks, shops, and museums. Accessible and dog-friendly rooms are both available. TB Hotel Downtown-Miami has chosen our cloud-based […]
How to Manage OTA Bookings and Commissions Profitably
Listing your property on online travel agency (OTA) channels increases visibility and revenue—but it comes at a cost. And if you’re managing OTA bookings manually, it can cost you even more. Manually consolidating data between your property management system (PMS) and OTA channels is inefficient and prone to error. Mistakes lead to guest dissatisfaction, billing […]
Noah’s Ark Four Season Resort
Escape to the woods at Noah’s Ark Four Season Resort in Revelstoke, British Columbia. They have RV sites, tent sites, cabins… and a premium frozen yogurt shop for when you need something cool and sweet on a hot day. There are washrooms with showers available, and they’re free, so no worries if you forgot your […]
Getting to Know WebRezPro: Key Reports
Smart hoteliers know that tracking hotel reservations, rooms, and revenue is essential to running an efficient operation and making informed decisions that drive success. Yet many lodging operators still spend hours manually gathering data and building spreadsheets. There’s a better way. Automated property management systems (PMS) like WebRezPro centralize data from across departments in real […]
Happy Guests, Healthy Bottom Line: The Link Between Operations and Revenue
***Guest post from IDeaS, a WebRezPro partner*** Elevating guest satisfaction and protecting profitability are top of mind for any hotelier. These goals are often perceived to be at odds—a perpetual tug of war between what’s best for your bottom line and what’s best for your guests. However, a seamless integration between a hotel’s Revenue Management […]
Meadowvale Apartment Hotel
Need some extra space while you travel? Book yourself a stay at Meadowvale Apartment Hotel in Scarborough, Ontario. Their tasteful apartments come with fully equipped kitchens and in-suite laundry, with plenty of attractions nearby. You can picnic along the shores of Lake Ontario or take the kids to see the Toronto Zoo. Meadowvale Apartment Hotel […]
HI Charlottetown Backpackers Inn
Looking for a quiet, boutique hostel stay? Visit HI Charlottetown Backpackers Inn in Charlottetown, Prince Edward Island. Nestled in the heart of Charlottetown’s historic district, this property has easy access to cafes, restaurants, and other local venues, with a comfortable place to rest your head when you’re finished adventuring. HI Charlottetown Backpackers Inn has chosen […]
River Retreat Kananaskis
Enjoy a peaceful visit at River Retreat Kananaskis in Longview, Alberta. Surrounded by the Canadian Rockies, this property has easy access to fishing, horseback riding, and hiking experiences. Whether you’re on a corporate retreat or wellness excursion, the natural beauty will take your breath away. River Retreat Kananaskis has chosen our cloud-based WebRezPro Property Management […]
Ludlow’s Island Resort
Escape to the wild at Ludlow’s Island Resort. On their own private island in Cook, Minnesota, the cabins are cozy and rustic but with plenty of modern comfort (yes, there is Wi-Fi). You can fish, kayak, or spend some time rejuvenating at Woodland Spa. Ludlow’s Island Resort has chosen our cloud-based WebRezPro Property Management System […]
8 Ways to Tell If Your Hotel Tech Is User Friendly
Hotel technology is designed to streamline operations, enhance the guest experience, and drive revenue—but that’s only the case if it’s user friendly! Ease of use is critical for both staff and guests. As of 2022, 73 percent of guests said they were likely to revisit a hotel that satisfied their technological needs… It really does […]