What to Cover in Your Digital Guest Agreement
Your digital guest agreement is key to smooth check-ins—setting clear expectations, minimizing misunderstandings, and laying the foundation for a great stay. From hotel policies to check-in instructions, it should communicate important terms of the stay, so guests understand what’s expected of them. WebRezPro includes customizable guest agreements that can be used for hotel guest self […]
An Independent Hotelier’s Guide to Booking Pace
Getting guests through your doors isn’t just about luck; it’s about understanding patterns, planning ahead, and making smart moves. Rather than crossing your fingers and hoping for the best, use your data to show you the way. In addition to occupancy, ADR, and RevPAR, there’s another key metric that reveals whether your pricing and operational […]
Honey Rock Landing
A cave has never felt so cozy than at Honey Rock Landing. Nestled in the heart of the property’s orchard in Delta, Colorado, their cave suites have radiant floor heating, kitchenettes, and copper soaking tubs. Guests can pick fresh fruit or enjoy an outing down the nearby river. Honey Rock Landing has chosen our cloud-based […]
Three Steps to Get Guests to Book Direct
While balanced distribution across OTA, GDS, metasearch, and direct channels is key to your property’s visibility and profitability, direct bookings are the most valuable. As of 2024, direct website bookings made an average of $519 per reservation compared with an OTA average of $320. Because direct bookings involve no commission fees, they’re generally more profitable. […]
Stewart’s Lodge & Camps
Experience the untouched backcountry at Stewart’s Lodge & Camps. Located in Bella Coola, British Columbia, their log cabins are perfect for any outdoor enthusiast looking for hiking, flightseeing, or fishing. They even have boats ready for you to take out and explore! Stewart’s Lodge & Camps has chosen our cloud-based WebRezPro Property Management System to […]
Highland Estates Hotel & Resort
Looking for a desert oasis? Book your stay at Highland Estates Hotel & Resort in Mesquite, Nevada. There’s a restaurant, tennis court, and two outdoor pools for when you need to cool off. Parking and Wi-Fi are both free! Highland Estates Hotel & Resort has chosen our cloud-based WebRezPro Property Management System to help run […]
Dynamic Pricing and Loyal Guests: Will It Scare Them Away?
***Guest post from RoomPriceGenie, a WebRezPro partner*** There’s a saying: “You know you’re priced right when your customers complain—but still buy.” While not exactly the warmest sentiment, it reflects a real-world truth: pricing is a balancing act between maximizing revenue and maintaining guest trust. For many hoteliers, especially those who pride themselves on guest loyalty, dynamic […]
Hôtellerie Puamun Aguanish
Pull off the road and enjoy a stay at Hôtellerie Puamun Aguanish. Located in Natashquan, Quebec, it’s where modern comfort meets indigenous cultural richness. Fat bikes and canoes are both available for rental so you can get outside and explore. Hôtellerie Puamun Aguanish has chosen our cloud-based WebRezPro Property Management System to help run their […]
TB Hotel Downtown-Miami
Treat yourself to a getaway at TB Hotel Downtown-Miami for city life and Florida sunshine. They serve breakfast in the mornings, or you can grab a snack from your room before you head out to see the parks, shops, and museums. Accessible and dog-friendly rooms are both available. TB Hotel Downtown-Miami has chosen our cloud-based […]
How to Manage OTA Bookings and Commissions Profitably
Listing your property on online travel agency (OTA) channels increases visibility and revenue—but it comes at a cost. And if you’re managing OTA bookings manually, it can cost you even more. Manually consolidating data between your property management system (PMS) and OTA channels is inefficient and prone to error. Mistakes lead to guest dissatisfaction, billing […]
Noah’s Ark Four Season Resort
Escape to the woods at Noah’s Ark Four Season Resort in Revelstoke, British Columbia. They have RV sites, tent sites, cabins… and a premium frozen yogurt shop for when you need something cool and sweet on a hot day. There are washrooms with showers available, and they’re free, so no worries if you forgot your […]
Getting to Know WebRezPro: Key Reports
Smart hoteliers know that tracking hotel reservations, rooms, and revenue is essential to running an efficient operation and making informed decisions that drive success. Yet many lodging operators still spend hours manually gathering data and building spreadsheets. There’s a better way. Automated property management systems (PMS) like WebRezPro centralize data from across departments in real […]
Happy Guests, Healthy Bottom Line: The Link Between Operations and Revenue
***Guest post from IDeaS, a WebRezPro partner*** Elevating guest satisfaction and protecting profitability are top of mind for any hotelier. These goals are often perceived to be at odds—a perpetual tug of war between what’s best for your bottom line and what’s best for your guests. However, a seamless integration between a hotel’s Revenue Management […]
Meadowvale Apartment Hotel
Need some extra space while you travel? Book yourself a stay at Meadowvale Apartment Hotel in Scarborough, Ontario. Their tasteful apartments come with fully equipped kitchens and in-suite laundry, with plenty of attractions nearby. You can picnic along the shores of Lake Ontario or take the kids to see the Toronto Zoo. Meadowvale Apartment Hotel […]
HI Charlottetown Backpackers Inn
Looking for a quiet, boutique hostel stay? Visit HI Charlottetown Backpackers Inn in Charlottetown, Prince Edward Island. Nestled in the heart of Charlottetown’s historic district, this property has easy access to cafes, restaurants, and other local venues, with a comfortable place to rest your head when you’re finished adventuring. HI Charlottetown Backpackers Inn has chosen […]
River Retreat Kananaskis
Enjoy a peaceful visit at River Retreat Kananaskis in Longview, Alberta. Surrounded by the Canadian Rockies, this property has easy access to fishing, horseback riding, and hiking experiences. Whether you’re on a corporate retreat or wellness excursion, the natural beauty will take your breath away. River Retreat Kananaskis has chosen our cloud-based WebRezPro Property Management […]
Ludlow’s Island Resort
Escape to the wild at Ludlow’s Island Resort. On their own private island in Cook, Minnesota, the cabins are cozy and rustic but with plenty of modern comfort (yes, there is Wi-Fi). You can fish, kayak, or spend some time rejuvenating at Woodland Spa. Ludlow’s Island Resort has chosen our cloud-based WebRezPro Property Management System […]
8 Ways to Tell If Your Hotel Tech Is User Friendly
Hotel technology is designed to streamline operations, enhance the guest experience, and drive revenue—but that’s only the case if it’s user friendly! Ease of use is critical for both staff and guests. As of 2022, 73 percent of guests said they were likely to revisit a hotel that satisfied their technological needs… It really does […]
A Hotelier’s Guide to Supporting Your Community During a Crisis
In a time of global uncertainty and increased natural disasters, your property may be put in a position to support your community during a crisis. For instance, hotels in the SoCal area were faced with an influx of over 180,000 displaced residents from Los Angeles County due to the devastating wildfires. Hopefully, events like these […]
Top Tips for Maximizing Hotel Revenue This Summer
Summer travel is approaching faster than you think, with sunscreened noses and mojitos at the cabana. Guests are prepared to abandon hibernation and see what your hotel has to offer. Keep reading for the hottest, latest trends and tips to maximize hotel revenue this summer! Wellness Guests this summer are working on more than the […]
How to Choose the Right Hotel Software Integrations
Software integrations form a critical part of your property’s operations, streamlining tasks, enhancing the guest experience, and driving revenue. Connected to your property management system through high-quality APIs (application programming interfaces), hotel software integrations encompass everything from payment processors and revenue management systems to guest engagement and housekeeping solutions. Selecting the right integration partners keeps […]
Hotel Hardware
Take a peek at our web design for Hotel Hardware in Dayton, Washington, showing how each of their vintage rooms blends historic charm with modern comfort. Guests there can stroll along the river, explore the artisan food market, and sip a craft cocktail in The Bobcat Room. Hotel Hardware has also chosen our cloud-based WebRezPro […]
Hotel Providence
Enjoy historic, old-world elegance at Hotel Providence in Providence, Rhode Island. Nestled in the vibrant theater district, this property has plenty of fun activities nearby, from ghost tours to touring Broadway shows. They’re pet friendly with a hot continental breakfast included. Hotel Providence has chosen our cloud-based WebRezPro Property Management System to help run their […]
Fundy Footprints BnB
Book yourself a rejuvenating stay at Fundy Footprints BnB. Located in St. Martins, New Brunswick, this delightful property is near both Fundy Trail Provincial Park and the St. Martins sea caves. You can load up with a healthy breakfast delivered to your door before you head out for a morning hike. Fundy Footprints BnB has […]
