Happy Guests, Healthy Bottom Line: The Link Between Operations and Revenue
***Guest post from IDeaS, a WebRezPro partner*** Elevating guest satisfaction and protecting profitability are top of mind for any hotelier. These goals are often perceived to be at odds—a perpetual tug of war between what’s best for your bottom line and what’s best for your guests. However, a seamless integration between a hotel’s Revenue Management […]
Congrats to Our WebRezPro Clients Named Tripadvisor’s “Best of the Best” 2025
Each year Tripadvisor announces the “best of the best” accommodation choices around the globe based on ratings and reviews over twelve months. Chosen by the true decisionmakers— the guests—these winners have reached the top one percent of Tripadvisor listings. We’re excited to share that several WebRezPro clients are among them in 2025! Though we’re proud […]
8 Ways to Tell If Your Hotel Tech Is User Friendly
Hotel technology is designed to streamline operations, enhance the guest experience, and drive revenue—but that’s only the case if it’s user friendly! Ease of use is critical for both staff and guests. As of 2022, 73 percent of guests said they were likely to revisit a hotel that satisfied their technological needs… It really does […]
A Hotelier’s Guide to Supporting Your Community During a Crisis
In a time of global uncertainty and increased natural disasters, your property may be put in a position to support your community during a crisis. For instance, hotels in the SoCal area were faced with an influx of over 180,000 displaced residents from Los Angeles County due to the devastating wildfires. Hopefully, events like these […]
Top Tips for Maximizing Hotel Revenue This Summer
Summer travel is approaching faster than you think, with sunscreened noses and mojitos at the cabana. Guests are prepared to abandon hibernation and see what your hotel has to offer. Keep reading for the hottest, latest trends and tips to maximize hotel revenue this summer! Wellness Guests this summer are working on more than the […]
How to Choose the Right Hotel Software Integrations
Software integrations form a critical part of your property’s operations, streamlining tasks, enhancing the guest experience, and driving revenue. Connected to your property management system through high-quality APIs (application programming interfaces), hotel software integrations encompass everything from payment processors and revenue management systems to guest engagement and housekeeping solutions. Selecting the right integration partners keeps […]
Common Booking Confirmation Mistakes to Avoid
Your booking confirmation email is often the first direct communication between the guest and your property. Across multiple industries, confirmation emails boast an exceptional click-through rate of 65 percent. Done right, they reinforce the positive first impression made by your website and booking engine while building excitement for the stay and driving ancillary revenue. However, […]
Avoiding Pricing Pitfalls: Smarter Strategies for Innkeepers and Hotel Operators
***Guest post from TakeUp, a WebRezPro partner*** Pricing is one of the most powerful levers in hospitality, yet it’s often mismanaged due to outdated strategies and misconceptions. Many independent hotel owners, boutique operators, and innkeepers fall into common pricing traps that can cost them significant revenue. The good news? There’s a better way to approach […]
How to Protect Your Hotel Guests from Scams
Unfortunately, hospitality scams are on the rise with guests becoming ever more cognizant that they could lose their money if they click the wrong link. One in three travelers have been conned during or while booking their vacation. No guest enjoys having to call their credit card company and dispute a charge (the hold music […]
Hidden PMS Fees to Watch Out For
Choosing a property management system (PMS) isn’t only about bells, whistles, and exciting features that bring guests to your door—it’s also about ensuring you get the best value for your investment. Are you paying more than you should? To find out, you need a clear understanding of all costs involved. Unfortunately, not all software providers […]
Unique Accommodation Experiences to Inspire Your Boutique Hotel
When someone mentions boutique hotels, what typically comes to mind is a quaint establishment with charming rooms, often boasting upscale amenities and personalized service. While there’s certainly nothing wrong with this classic image, we’re eager to shake things up by drawing inspiration from a broader range of unique properties. Let’s explore some incredibly creative boutique […]
How to Know if Your Rooms Are Priced Right
Getting your room rates just right can feel a bit like walking a tightrope. Price too high, and you risk driving away business. Set them too low, and you’re leaving money on the table. Every dollar counts, especially during these days of rising costs and razor-thin margins. So, how do you know if you’ve hit […]
WebRezPro Awarded Expedia Group 2025 Preferred Partner Status
We’re proud to announce that WebRezPro has achieved Expedia Group Preferred Connectivity Partner status for 2025 in recognition of our remarkable results on various technical and performance metrics. With this status, WebRezPro helps shape future products and gains early access to tools and features that assist lodging operators to expand their business. Preferred status is […]
An Independent Hotelier’s Guide to Hourly Bookings
Hourly bookings are marketable to a variety of guests and increase hotel revenue by filling rooms that might otherwise go unsold. They provide an opportunity to generate an income from hotel spaces outside of your guest rooms. Hourly bookings can be lucrative and set your property apart from the competition. All it takes is the […]
7 Ways to Future Proof Your Hotel
The key to success for any business is staying relevant, and hotels are no exception. In a world where guest expectations are constantly evolving, lodging operators must adapt to remain competitive and memorable. Whether it’s upgrading your décor or embracing technology, staying ahead of trends is essential to delivering exceptional experiences that keep guests coming […]
WebRezPro Ranks 2nd in Hotel Tech Report’s Best Places to Work 2025
We’re excited to announce that WebRezPro has ranked in second place on Hotel Tech Report’s 10 Best Places to Work list, rising above stiff competition for the fourth year running. Ten winners are chosen from a pool of over 2,000 software companies, based on five criteria: WebRezPro scored a 10/10 in each category. Every year, […]
Getting to Know WebRezPro: Direct Online Bookings
Direct bookings are the backbone of an independent hotel’s website and business. Not only are they commission free, driving higher profit, they allow the property to collect critical information (email, phone number, etc.) required to form a relationship with the guest, boosting loyalty. With a robust booking engine like WebRezPro’s, properties can also offer upsells […]
7 Creative Ways Hotels Can Use Space to Maximize Revenue
Interior design has a big impact on the guest experience. From colors and furniture to layout and lighting, even the smallest design elements influence the way your guests interact with your property. Sleek bar stools and eclectic, trendy music evoke a hip and happening urban vibe while a cozy fireplace and rustic furnishings create, well, […]
Hospitality Trends for the New Year
Many people make New Year’s resolutions for their personal lives, so why not for your business too? With 2025 just around the corner, resolve to harness hospitality trends that reflect your guests’ needs to elevate your property’s stay experience and bottom line. Bleisure Travelers and Workcations A blend of business and leisure, bleisure was coined […]
Introducing WebRezPro Version 11
Last month, we announced the official release of WebRezPro Version 11 (v11), and the response has been overwhelmingly positive! This major software upgrade significantly improves task flow, enhances customization, and drives more bookings. The timing couldn’t be better. As the hotel industry rebounds with impressive growth, operators face new challenges—including labor shortages, rising costs, and […]
9 Tips for a Breakfast Your Guests Will Love
Breakfast is an excellent way to add value to a guest’s stay, whether they’re a road warrior looking to fuel up or a resort goer in search of salmon quiche. It’s especially helpful for families who need those kids fed ASAP before a tantrum hits. As of 2019, 65 percent of American travelers would give […]
8 Ways to Recruit Hotel Staff
A thriving hotel depends on skilled, happy employees who deliver great customer service. Hospitality is, after all, a people business. However, recruiting and maintaining hospitality workers remains a struggle with over 75 percent of American hotels short staffed as of summer 2024. The good news is that there are multiple ways to recruit quality staff, […]
An Independent Hotelier’s Guide to Intergenerational Travel
According to an IMG customer survey, 35 percent of families expected to take an intergenerational trip in 2024. Intergenerational travel refers to multiple generations of a family—from boomer to baby—traveling together, and it’s going strong. Accommodations can enhance both their guest experiences and their profits by embracing this trend. Here’s how. Beach Vacations The beach […]
5 Errors Revenue Leaders Are Making and How to Avoid Them
***Guest post from LodgIQ, a WebRezPro partner*** In today’s dynamic and highly competitive hospitality industry, revenue managers face immense pressure. Rising operational costs, growing guest expectations for personalized experiences, and ever-evolving competition are all part of the daily grind. As these pressures mount, the strategies used to maximize revenue need to evolve too. Yet, many […]