What Hotel Guests Want in 2022

Just as the world began to open up to more travel, those metaphorical gates closed again in the face of new variants, proving that the only thing predictable when it comes to the future of travel is that it’s unpredictable! What we also know, though, is this: people love to travel in any way they […]
Contactless Hotel Check-in: Best Practices

The adoption of contactless hotel technologies, especially guest self-check-in, has established a strong foothold across market segments since COVID hit. According to 2020 research by hotel guest engagement platform Criton, 80% of hotel customers would download a hotel app that would enable them to check in, check out and get hotel information. Evidently, guest demand […]
Top 5 Pandemic-Era Technologies

We’ve seen many changes and pivots in the hotel industry in the face of COVID-19. Fortunately, there are existing innovations within hospitality that have made managing pandemic regulations and protocols more manageable. As normal travel volumes return in the future, the widespread adoption of pandemic-era hotel technologies will become the standard as they have proved […]
Getting to Know WebRezPro: Vacation Rental Management

While travel demand has plummeted due to COVID-19, demand for vacation rentals is strengthening as travelers begin to venture out again. Vacation rentals offer guests seclusion, which is important to cautious travelers in a world of social distancing. COVID-19 has also had an effect on guest expectations. High expectations of cleanliness, streamlined check-in processes, and […]
Contactless Hotel Check-in: Simple & Seamless

While guest messaging and mobile self-check-in were trending prior to COVID-19, operating a hotel during a pandemic has proven mobile technology more pertinent than ever, propelling widespread adoption of contactless check-in and communications among hotels around the world. To some, contactless hotel technology still seems futuristic and out of reach, but, on the contrary, it […]