Bear Mountain Inn
Nestled at the base of Bear Mountain along the Appalachian Trail, the Bear Mountain Inn is just 45 minutes from New York City! Opened in 1915, this historic lodge offers 63 guestrooms including some that are pet-friendly. The inn also offers complimentary continental breakfast, onsite dining, a spa and so much more. The Bear Mountain […]
Essential Elements of a Hotel Website
Your hotel’s “shop window” to the world, your hotel website is the platform through which most new customers first become acquainted with your property. Through your website, prospective guests should get an accurate view of your property that leads to an informed booking decision. For a hotel website to successfully lead customers along the path […]
It Only Takes One Bad Experience: Don’t Send Your Guests Packing!
As consumers, customer service is important to most of us across the board, from retail to utilities. How many bad experiences are we prepared to put up with before switching brands? Our tolerance of bad service tends to depend on the availability or quality of the actual product. In the case of hotels, where customer […]
Optimizing Profit: Why Your PMS and RMS Should Work Together
Optimizing hotel occupancy and profit is an ongoing game of strategy for all types and sizes of properties. The biggest mistake is to set and forget room rates because all sorts of constantly changing factors impact consumer demand — and, therefore, occupancy and revenue — from the change of season to major local events to […]
Mobile Musts for Independent Hotels in 2017
Two years ago we wrote about mobile technology independent lodging operators should be seriously considering at that time and since then, mobile has become even more ingrained in the hospitality industry. So we thought it was about time to revisit and expand upon our original post as mobile technology continues to influence the way consumers […]
What to Look For in a PMS Today: Part 2 – Important Considerations
In Part 1 of this two-part post, we covered essential features to look for in a property management system (PMS) today, from guest profiles and reporting to integrated channel management and mobile accessibility. But in addition to software functionality, it’s also important to evaluate your prospective PMS provider in terms of whether they will be […]
What to Look For in a PMS Today: Part 1 – Essential Features
Choosing a property management system (PMS) is an important operational decision for hoteliers and innkeepers. These days there’s a wealth of choices when it comes to hospitality management software (which doesn’t make the decision any easier!), so we’ve put together a handy checklist of essential features to look for and other important considerations (Part 2 […]
7 Smart Social Media Practices for Hotels in 2017
Social media is an important part of an overall marketing strategy for most businesses these days — and just like any other digital application, it’s always evolving. To stay competitive on social media, lodging operators need to keep up with their platforms’ latest tools and trends and test new strategies to stand out. Here are […]
Paradise Cove Lodge
Located in Lake Isabella, California, Paradise Cove Lodge offers newly remodeled rooms with lake views, flat-screen TVs and free WiFi. The lodge also boasts a restaurant and bar that specializes in hand cut and seasoned steaks! Paradise Cove Lodge has chosen to use our cloud-based WebRezPro Property Management System to help with their day-to-day operations. […]
Travelers’ Choice Winners Highlight Importance of the Human Connection
Based on millions of traveler reviews collected from TripAdvisor® users worldwide over the past year, TripAdvisor announced the winners of its 2017 Travelers’ Choice Awards last week. Among the approximately 7,600 winners across various categories, we are thrilled to congratulate WebRezPro customers who made the esteemed list! Painted Boat Resort (Top 25 Hotels – Canada) […]
Hospitality Technology Trends to Implement in 2017
Here we are — 2017 — the whole year ahead of us! Ready to make it a good one? Perhaps you have already made some New Year’s resolutions, some of which might revolve around increasing the success of your business. For hoteliers and other lodging operators, technology is making operations more efficient and successful with […]
WebRezPro’s Top 5 Hotel Management Blog Posts of 2016
From hotel marketing to technology to general operations, we’ve discussed a lot of topics on the WebRezPro blog over the year and we hope you’ve found our posts useful and relevant to your property. To wrap up the year on our blog, we thought we’d highlight our five most popular posts of 2016. It’s not […]
Accommodating the Bleisure Traveler
Glamping… staycation… Brangelina (oops)… Whether or not you’re a fan of combining two different words to make one, the “bleisure” travel trend is growing stronger. A bleisure traveler is a business guest who extends their stay in order to enjoy the destination. Adding leisure time to a business trip is a cost-effective way to get […]
Almondy Inn
The Almondy Inn is conveniently located in beautiful downtown Newport, Rhode Island, and is an 1890s Victorian home that has been restored to its original glory. The Almondy Inn features five elegant guestrooms and suites, plus a two-bedroom 1400 sf ft Captain’s Quarters suite. This bed and breakfast inn has just started using our cloud-based WebRezPro […]
Cloud vs. On-Premise PMS (with Comparison Chart)
Among independent properties, cloud hospitality software has steadily gained favor over on-premise systems. Our blog post, Six Reasons Every Independent Hotel Should Operate in the Cloud, outlines why independent lodging operators are turning to Web-based property management systems (PMS) to improve efficiency and guest service, boost revenue and gain a competitive edge. Here at WebRezPro, […]
Instagram Tips for Independent Hotels
Launched in 2010, Facebook-owned Instagram has approximately 500 million users and ranks as the eighth most popular social network worldwide (out of 21 leading networks). But what really make Instagram an exciting marketing channel is the level of engagement it drives; Instagram delivers significantly more engagement than Facebook and Twitter per follower, its visual appeal […]
Ciqala Suites Hotel
Located in San Juan, Puerto Rico, the Ciqala Suites Hotel offers modern guest rooms and suites, including those with one to three bedrooms. All units are equipped with Wi-Fi, microwaves, and refrigerators, while some also boast fully equipped kitchens. The hotel also has a rooftop terrace and a pool bar! They have just started using […]
How an Independent Hotel Can Stand Out Online
The world’s preferred marketing and communication platform, the Internet is a boundless yet crowded space — everyone’s online. So how does a business stand out against the noise? A hotel’s online strategy is more important than ever. Online marketing tactics evolve with technology and the way the Internet is used. For Internet users today, the […]
Streamlining and Humanizing the Check-in Process
Guest check-in is an important touchpoint between a hotel and guest. Usually the first time a guest comes face to face with a property, check-in is the moment where the guest’s initial impressions are formed — and, as we all know, first impressions count. As a guest you’ve probably experienced a cold, indifferent check-in process […]
The Sitka Hotel
Located in downtown Sitka, Alaska, The Sitka Hotel offers recently renovated guest rooms that boast amenities like flat-screen TVs, free WiFi and high quality bedding. A restaurant is located onsite that specializes in local Alaskan seafood! The Sitka Hotel has chosen to use our cloud-based WebRezPro Property Management System to help with their operations. Visit their website […]
Innovative Hotel Digital Marketing Campaigns to Inspire Us
In a digitally saturated world of marketing, traditional advertising campaigns just aren’t cutting it anymore. Promotional messages come at consumers from all angles — on social media, search engines, websites, YouTube videos, mobile apps, emails, TV, text messages — and consumers are becoming adept at tuning them out. To cut through the noise, brands must […]
Baileys Sunset Motel & Cottages
Baileys Sunset Motel & Cottages is located in Door County, Wisconsin, on seven beautiful acres filled with wildflowers, wild raspberries, strawberries and wildlife. Accommodation is provided in motel rooms and fully-equipped two-bedroom cottages. This property has just started using our cloud-based WebRezPro Property Management System to help with their day-to-day operations. Visit their website to see how they’re […]
11 Practical Ways to Increase Direct Bookings
In an OTA-dominated online hotel market, every property strives for more direct bookings. While OTAs and traditional travel agents are effective for increasing occupancy and exposure, direct bookings boast the lowest cost of acquisition and are better for a hotel’s bottom line. Here are 11 practical ways lodging operators can tip the scales in favor […]
Murray Hotel
The Murray Hotel is located on beautiful Mackinac Island, Michigan, and is a family-owned-and-operated hotel. Offering 69 air conditioned guest rooms, this historic property also provides WiFi, an outdoor swimming pool and onsite dining. The Murray Hotel started using our cloud-based WebRezPro Property Management System this past spring and has recently added WebRezPro’s integrated Web reservation software to their […]