Chateau Saint Denis

Chateau Saint Denis

Chateau Saint Denis is located in Natchitoches, Louisiana, and is a French Creole-inspired boutique property with 87 luxurious guest rooms. This hotel offers a wide range of amenities including free WiFi, an electric car charging station, meeting and banquet space and a daily breakfast. The Chateau Saint Denis Hotel started using our cloud-based WebRezPro Property […]

Accommodating the Bleisure Traveler

Bleisure Travel

Glamping… staycation… Brangelina (oops)… Whether or not you’re a fan of combining two different words to make one, the “bleisure” travel trend is growing stronger. A bleisure traveler is a business guest who extends their stay in order to enjoy the destination. Adding leisure time to a business trip is a cost-effective way to get […]

Almondy Inn

Almondy Inn

The Almondy Inn is conveniently located in beautiful downtown Newport, Rhode Island, and is an 1890s Victorian home that has been restored to its original glory. The Almondy Inn features five elegant guestrooms and suites, plus a two-bedroom 1400 sf ft Captain’s Quarters suite. This bed and breakfast inn has just started using our cloud-based WebRezPro […]

How Ordinary Hotels Can Offer Extraordinary Experiences

Family Fireworks

As an hotelier you’ve probably noticed the growing emphasis on hotels providing unique experiences in order to stand out in an increasingly competitive market. While some properties are extraordinary experiences in themselves — like Bolivia’s Palacio de Sal, which is made of salt, and Free Spirit Spheres, which accommodates guests in orbs suspended high in […]

Cloud vs. On-Premise PMS (with Comparison Chart)

Cloud vs On Premise PMS

Among independent properties, cloud hospitality software has steadily gained favor over on-premise systems. Our blog post, Six Reasons Every Independent Hotel Should Operate in the Cloud, outlines why independent lodging operators are turning to Web-based property management systems (PMS) to improve efficiency and guest service, boost revenue and gain a competitive edge. Here at WebRezPro, […]

Instagram Tips for Independent Hotels

Polaroid Pictures

Launched in 2010, Facebook-owned Instagram has approximately 500 million users and ranks as the eighth most popular social network worldwide (out of 21 leading networks). But what really make Instagram an exciting marketing channel is the level of engagement it drives; Instagram delivers significantly more engagement than Facebook and Twitter per follower, its visual appeal […]

Ciqala Suites Hotel

Ciqala Luxury Suites

Located in San Juan, Puerto Rico, the Ciqala Suites Hotel offers modern guest rooms and suites, including those with one to three bedrooms. All units are equipped with Wi-Fi, microwaves, and refrigerators, while some also boast fully equipped kitchens. The hotel also has a rooftop terrace and a pool bar! They have just started using […]

How an Independent Hotel Can Stand Out Online

Stand Out Online

The world’s preferred marketing and communication platform, the Internet is a boundless yet crowded space — everyone’s online. So how does a business stand out against the noise? A hotel’s online strategy is more important than ever. Online marketing tactics evolve with technology and the way the Internet is used. For Internet users today, the […]

Customer Spotlight: The Lodges at Sunset Village

The Lodges At Sunset Village

Our latest case study focuses on The Lodges at Sunset Village, a unique suite-style log cabin retreat set on the northern shore of Deep Creek Lake in Maryland. Enjoyed year round, The Lodges at Sunset Village welcomes visitors seeking adventure and relaxation in the mountains, offering dining at the property’s two restaurants and lots of […]

Streamlining and Humanizing the Check-in Process

Mobile Check-in

Guest check-in is an important touchpoint between a hotel and guest. Usually the first time a guest comes face to face with a property, check-in is the moment where the guest’s initial impressions are formed — and, as we all know, first impressions count. As a guest you’ve probably experienced a cold, indifferent check-in process […]

The Sitka Hotel

The Sitka Hotel

Located in downtown Sitka, Alaska, The Sitka Hotel offers recently renovated guest rooms that boast amenities like flat-screen TVs, free WiFi and high quality bedding. A restaurant is located onsite that specializes in local Alaskan seafood! The Sitka Hotel has chosen to use our cloud-based WebRezPro Property Management System to help with their operations. Visit their website […]

Innovative Hotel Digital Marketing Campaigns to Inspire Us

Innovative Ideas

In a digitally saturated world of marketing, traditional advertising campaigns just aren’t cutting it anymore. Promotional messages come at consumers from all angles — on social media, search engines, websites, YouTube videos, mobile apps, emails, TV, text messages — and consumers are becoming adept at tuning them out. To cut through the noise, brands must […]

Baileys Sunset Motel & Cottages

Baileys Sunset Motel & Cottages

Baileys Sunset Motel & Cottages is located in Door County, Wisconsin, on seven beautiful acres filled with wildflowers, wild raspberries, strawberries and wildlife. Accommodation is provided in motel rooms and fully-equipped two-bedroom cottages. This property has just started using our cloud-based WebRezPro Property Management System to help with their day-to-day operations. Visit their website to see how they’re […]

11 Practical Ways to Increase Direct Bookings

Increasing Revenue

In an OTA-dominated online hotel market, every property strives for more direct bookings. While OTAs and traditional travel agents are effective for increasing occupancy and exposure, direct bookings boast the lowest cost of acquisition and are better for a hotel’s bottom line. Here are 11 practical ways lodging operators can tip the scales in favor […]

Murray Hotel

Murray Hotel

The Murray Hotel is located on beautiful Mackinac Island, Michigan, and is a family-owned-and-operated hotel. Offering 69 air conditioned guest rooms, this historic property also provides WiFi, an outdoor swimming pool and onsite dining. The Murray Hotel started using our cloud-based WebRezPro Property Management System this past spring and has recently added WebRezPro’s integrated Web reservation software to their […]

Mobile Messaging: The New Way to Communicate with Guests

Mobile Messaging

The pathways of communication between businesses and consumers have changed a lot in recent years. It wasn’t really that long ago when our only options for contacting a business were by phone, post or by physically popping in. Nowadays, in addition to these traditional methods of communication, most businesses also engage with customers via email […]

6 Reasons Every Independent Hotel Should Operate in the Cloud

All On The Cloud

Cloud hospitality technology is changing the game for independent hotels by putting the kind of technology previously reserved for the big brands (and their big budgets) into the hands of operators of small- and mid-sized lodgings. Independent properties now have access to automated and innovative tools that streamline daily operations, provide deeper insights, and improve […]

What an All-in-One PMS Means for Lodgings that offer Activities

ATV Tour

Lodgings that offer scheduled activities operate with an added layer of complexity; inventory, bookings, invoicing and reporting must be managed and tracked for both sides of the business. Running separate systems, however, is time consuming and prone to error as a result of manually cross-checking data. Managing a stay-and play business with disconnected systems is […]

Is Your Property’s Online Booking Engine Mobile Friendly?

Traveler With Smartphone

Market research company eMarketer predicts that this year more than half (51.8%) of travelers who book accommodations and airfare online will do so using a mobile device. That’s up from 43.8% last year.Improved technology and user experience as well as increasingly tech-dependant consumer behavior (think Millennials) contribute to the growing trust in mobile commerce. It’s […]

Family Travel is on the Rise! Kid-Friendly Ideas for Hoteliers

Family Stay

You may have noticed that family and multi-generational travel is featured on many travel trend lists for the year ahead (like this one from Condé Nast Traveler, and this one from Virtuoso®). Family travel is on the rise — perhaps that’s partly because the world is becoming more accessible and many extended families find themselves […]

6 Social Media Recommendations for Independent Hoteliers in 2016

Seventy-six percent of travelers post vacation photos to social networks, and 52 percent of Facebook users say friends’ photos inspire their travel plans. With social media playing such a big role in inspiring travelers and sharing experiences, a strong social media presence and strategy is more important than ever for lodging operators. Whether you’re new […]

Hotel Website Design Trends for 2016

Web Design

For lodging operators who are thinking about sprucing up their property’s website in the year ahead, here are some important current and emerging website trends that are particularly relevant to hospitality and tourism businesses. Each trend highlighted below helps to tell a hotel’s story — which, due to travelers’ desire for unique experiences and personalization, […]

Dowds’ Country Inn & Event Center

Dowds' Country Inn

Dowds’ Country Inn & Event Center is located in a beautiful 1780s home in the heart of Lyme, New Hampshire‬. This family-owned inn offers a 20-room bed and breakfast, as well as an event venue for weddings, holiday parties, conferences and more. Every morning a full country breakfast is served to guests and tea and scones […]

How Independent Hotels Can Boost Bookings This Valentine’s Day

Hotel Love

Love and travel go hand in hand and so many properties take advantage of Valentine’s Day to attract more bookings. In fact, as a hotel, it can be hard to stand out among all the other hotels touting red roses, bubbles and chocolates. To be irresistible, try doing something a little different. Whether promotions are […]