Windrift Motel
The Windrift Motel is the ideal home base for a fantastic Cape Cod vacation! Located in West Yarmouth, Massachusetts, this seasonal motel is open from May through October and offers 36 guest rooms and efficiencies. Additional amenities include an outdoor pool, WiFi and a BBQ area. The Windrift Motel has just started using WebRezPro Property Management System to help with their […]
Hotel Belleza
Within walking distance to all Miami Beach, Florida, attractions, Hotel Belleza is a 81-room hotel that offers standard rooms and one-, two- and three-bedroom suites equipped with kitchens. This hotel has chosen to use our cloud-based WebRezPro Property Management System to help with their operations. Visit their website to see how they’re using WebRezPro’ integrated web reservation software […]
Riversage Billings Inn
Located in Billings, Montana, the Riversage Billings Inn – Billings, MT is a 59-room hotel that offers pet-friendly guest rooms! An abundance of amenities are available onsite including complimentary hot breakfast, free WiFi, laundry facilities and a fitness room. The Riversage Billings Inn has just started using our cloud-based WebRezPro Property Management System to help with their operations. Visit their […]
Choosing a Loyalty Program that Works for Independent Hotels
In an effort to land repeat customers (and increase direct bookings), loyalty programs are one of the most effective strategies out there. A study by Cornell University found that guests book 50% more rooms each year when they are involved in a loyalty program. That’s a lot of extra revenue! Traditionally, these programs were the […]
Hilltop Inn by Riversage
Located in Billings, Montana, the Hilltop Inn of Billings by Riversage Inns is a pet-friendly hotel that offers 56 guest rooms. Guests appreciate the many onsite amenities including complimentary hot breakfast, free WiFi, a fitness center and laundry facilities. The Hilltop Inn has just started using our cloud-based WebRezPro Property Management System to help with their business. Visit their […]
The Great Falls Inn by Riversage
The Great Falls Inn by Riversage Inns – Great Falls, MT is a 60-room hotel that offers true Western hospitality in Great Falls, Montana. This pet-friendly hotel offers a wide range of amenities including complimentary hot breakfast, free WiFi, a fitness facility and laundry facilities. The Great Falls Inn has just started using our cloud-based WebRezPro Property Management […]
A Hoteliers Guide to Targeting Millennials
People have a lot to say about Millennials—some of it flattering, some of it less so. But whatever your opinion about Generation Y (born in the ’80s and ’90s) they’re one that cannot be ignored by marketers in any industry. Now outnumbering baby boomers, and aging into financial independence, Millennials have become a powerful cohort […]
Know Thyself (Thy Guests, and Thy Community): How to Increase Midweek Hotel Bookings
The adage of knowledge being the key to success holds true even – or especially – for increasing your number of midweek bookings. Midweek travelers are likely to be retired or traveling for business; they could hold unconventional jobs (freelancers or hotel and restaurant staff, like yourself) whose ‘weekends’ occur midweek, or they could just […]
Improve Guest Experience with Automated Emails
With new online platforms popping up all the time, it’s easy to get caught up in the excitement of new marketing and communications opportunities. While it’s important to keep up with current trends like Instagram and Twitter, don’t forget to give a little TLC to a tried and true strategy in your communication toolbox: email. […]
Unlocking Mobile Keys for Independent Hotels
The mobile revolution has and continues to impact the hospitality industry in a big way. According to the J.D. Power 2017 North America Hotel Guest Satisfaction Index Survey, incorporating mobile technology into the guest experience results in higher guest satisfaction. This is no surprise considering the ubiquity of smartphones. From Googling the answer to a […]
Getting to Know WebRezPro: Location Module
Hospitality technology of today must be flexible to adapt to the unique and evolving needs of modern accommodation. Not all properties are run the same way. WebRezPro property management system meets the diverse operational requirements of independent accommodation providers through flexible standard features and optional modules. One such module is our Location Module. Designed for […]
Valhalla Resort Hotel
Nestled in the foothills of the Blue Ridge Mountains in Helen, Georgia, the Valhalla Resort Hotel offers 25 guest rooms and an ambiance reminiscent of an Old World Scottish Castle. The resort overlooks the Innsbruck Golf Club and offers amenities like a full-service spa, several onsite dining options, a pool and cabana bar and some pet-friendly rooms. The Valhalla Resort Hotel has […]
Future Tech Trends to Start Thinking About Now
Remember when robots and virtual reality were fantasies of the distant future? Well, that’s not the case anymore. We’re currently living through a very exciting time, where the technology previously unique to our favorite science fiction movies is being realized. It seems like new tech is popping up every day and it’s hard to keep […]
Ancillary Sales: Maximizing Total Hotel Revenue
While the rooms department is the dominant revenue driver in most hotels, and selling more rooms is central to growing hotel revenue, many lodging operators are now taking a more holistic approach to revenue management. Today, a hotel stay is much more than a clean room and a comfortable bed. In such a competitive space […]
A Busy Hotelier’s Guide to Maintaining Online Reputation
In our digital world, online reputation has never been more critical to a hotel’s success. Online reviews and ratings give consumers more confidence in their booking decisions than ever before; in fact, BrightLocal’s latest Local Consumer Review Survey found that 74 percent of consumers say positive reviews make them trust a business more. Nurturing a […]
Sustainable Experiences Matter to Guests: Go Green to Keep Up
It’s 2017, the International Year of Sustainable Tourism for Development, and everyone is becoming evermore informed and concerned about the impact we have on the environment. That’s why it’s not hard to believe that 65% of global travellers expressed intent to stay at eco-friendly accommodation this year. That’s a large piece of the consumer pie […]
Beat Your Competition this Busy Season
Here in the north the days are warming up, travelers are planning their summer vacations, and accommodation providers are eagerly anticipating more guests. But along with higher occupancy comes more pressure and strain on property staff — the high season can be an exciting but stressful time! With increasing competition in the hotel industry, it’s […]
Optimizing Profit: Why Your PMS and RMS Should Work Together
Optimizing hotel occupancy and profit is an ongoing game of strategy for all types and sizes of properties. The biggest mistake is to set and forget room rates because all sorts of constantly changing factors impact consumer demand — and, therefore, occupancy and revenue — from the change of season to major local events to […]
Mobile Musts for Independent Hotels in 2017
Two years ago we wrote about mobile technology independent lodging operators should be seriously considering at that time and since then, mobile has become even more ingrained in the hospitality industry. So we thought it was about time to revisit and expand upon our original post as mobile technology continues to influence the way consumers […]
What to Look For in a PMS Today: Part 2 – Important Considerations
In Part 1 of this two-part post, we covered essential features to look for in a property management system (PMS) today, from guest profiles and reporting to integrated channel management and mobile accessibility. But in addition to software functionality, it’s also important to evaluate your prospective PMS provider in terms of whether they will be […]
What to Look For in a PMS Today: Part 1 – Essential Features
Choosing a property management system (PMS) is an important operational decision for hoteliers and innkeepers. These days there’s a wealth of choices when it comes to hospitality management software (which doesn’t make the decision any easier!), so we’ve put together a handy checklist of essential features to look for and other important considerations (Part 2 […]
7 Smart Social Media Practices for Hotels in 2017
Social media is an important part of an overall marketing strategy for most businesses these days — and just like any other digital application, it’s always evolving. To stay competitive on social media, lodging operators need to keep up with their platforms’ latest tools and trends and test new strategies to stand out. Here are […]
Paradise Cove Lodge
Located in Lake Isabella, California, Paradise Cove Lodge offers newly remodeled rooms with lake views, flat-screen TVs and free WiFi. The lodge also boasts a restaurant and bar that specializes in hand cut and seasoned steaks! Paradise Cove Lodge has chosen to use our cloud-based WebRezPro Property Management System to help with their day-to-day operations. […]
Dryburgh Abbey Hotel
Nestled in an exclusive wooded estate on the banks of the River Tweed next to the historic Dryburgh Abbey, Dryburgh Abbey Hotel is a 38-room country house hotel. Situated in the town of Melrose, Scotland, this full-service hotel offers onsite dining, meeting and event facilities and easy access to area activities like fishing, golfing and shooting. […]
