Mafolie Hotel
Located in the US Virgin Islands, the Mafolie Hotel offers a gorgeous tropical getaway complete with made-to-order breakfasts and poolside bar. Each of their 22 rooms has a flat screen TV, an in-room safe, and high speed WiFi. The concierge will be happy to guide you to one of the 250 places to eat on […]
Welcoming Extended-Stay Guests to Your Hotel
As the pandemic rolls on, many hotels have had to adapt to a changing business mix. Corporate hotels shifted their focus to leisure travelers, while resorts that catered largely to international guests were suddenly dependent on domestic travelers. For properties that have been able to pivot, the ability to diversify their offerings to meet their […]
Reston Inn & Suites
Just 15 minutes from Lake Okoboji, the Reston Inn & Suites is a modern hotel in Spencer, Iowa, that offers 70+ guest rooms. A wide range of amenities are available onsite including complimentary continental breakfast, an indoor swimming pool, free WiFi and some pet-friendly guest rooms. The Reston Inn & Suites has chosen to use […]
Managing Guest Expectations during a Labor Shortage
So many things have changed through the pandemic—and guest expectations are one of them. On one hand, guests are expecting the same types of experiences they once had. On the other hand, they have amped up their expectations of cleanliness, touchless technology, and timely digital communication. With these high expectations, how do hotels fare when […]
West End Lodge
Located in the scenic west end of Pagosa Springs, Colorado, the West End Lodge makes the perfect home base when exploring the area. The hotel offers 46 guest rooms and a wide range of amenities including a heated swimming pool, a hot tub, complimentary continental breakfast, free WiFi and some pet friendly guest rooms. The […]
Building Blocks for a Stronger Hotel Business
Did you know that modern buildings constructed within earthquake zones are built to sway during an earthquake? While the foundation is firm, there’s enough flexibility to allow the wave of the earthquake to move through it. Does your hotel need to be seismically upgraded, metaphorically speaking? With the right kind of foundation, you’ll have a […]
Toll Road Inn
The Toll Road Inn offers family-friendly lodging in beautiful Manchester, Vermont, just minutes from shopping, dining and year-round recreational activities. The inn is home to 16 spacious king and double rooms, each boasting air conditioning, free WiFi and coffee makers. Guests appreciate the many onsite amenities including an outdoor swimming pool, a hot tub and […]
The Twist
Ideally located in the Palm Springs Uptown Design District, The Twist is a mid-century modern motel that boasts stunning mountain and city views. Accommodation is provided in beautifully designed guest rooms and suites that are equipped with a variety of amenities that may include custom modern kitchens, balconies or patios and private modern baths with […]
Calistoga Inn Restaurant & Brewery
Located in Calistoga, California, the Calistoga Inn Restaurant & Brewery is a casual and comfortable place to stay and dine in the heart of wine country. Accommodation is provided in 17 guest rooms with shared baths and a private cottage with a private bath, air conditioning and a TV. The onsite Calistoga Inn Restaurant is […]
Shamrock Suites
Situated along the beautiful Saint John River in Florenceville-Bristol, New Brunswick, Shamrock Suites is close to all the attractions that this town offers. Guests can choose to stay in a suite in a 19th-century home or one of two completely refurbished Canadian Pacific Railway train suites. Onsite amenities include a common kitchen area, laundry facilities, […]
Guests Demand Communication: The Dos and Don’ts of Guest Messaging
We’re in an era where information is literally at our fingertips whenever we need it. Guests desire the same immediacy when it comes to hotel communication, too. But if that communication doesn’t meet their needs, then you may as well have not sent anything at all. What’s a hotelier to do? By sending the right […]
Hotel Post-Stay Email Essentials
Been there, done that, got the t-shirt. Is that it? After all the effort you put into attracting guests to your hotel for their first visit, don’t stop there. The same effort you put into acquiring guests needs to be applied toward repeat bookings. By using an automated email platform as part of your property […]
How to Boost Hotel Holiday Bookings During a Pandemic
The holidays are coming! While travel is not yet at near-normal levels, there are many reasons and occasions people will choose to stay at hotels throughout the winter season, from visiting loved ones and wanting a change in scenery to celebrating traditions and creating new ones. Now is the time to consider and amplify all […]
How to Get Guests to Spend More at Your Hotel
Knowing your target market, crushing your marketing strategy, and providing the right kind of monetized amenities and services are essential for getting your hotel guests to spend more, but there’s another important part of the equation—the right technology. Inspiring your guests to spend more starts before they even set foot on your property. If your […]
How to Use Guest Segmentation to Increase Hotel Revenue
The word “target” comes up a lot in marketing, which makes archery a useful analogy. When shooting a bow and arrow, you need to have a target or you’re simply shooting arrows all over the place no matter how skilled of an archer you are. Now set up a target, complete with concentric circles and […]
Pelican Beach Hotel
Located on the Island of North Caicos in Turks & Caicos Islands, Pelican Beach Hotel is a boutique property that is family-owned-and-operated. Beachfront accommodation is provided in six guest rooms and one apartment, all of which have air conditioning and free WiFi. Guests appreciate the delicious cocktails and cuisine at the onsite Barracuda Bar. Pelican […]
4 Ways to Make Your Hotel a Family Favorite
Family travel is once again on the rise as travel begins to open up. While all segments of the population are traveling again, an important emphasis is on family holidays. By 2022, the number of family vacations is expected to increase by 25%. In the United States alone, total travel will amount to 376 million […]
6 New Digital Marketing Tools for Hotels to Speed Up Recovery
Do your hotel’s digital marketing initiatives need a boost? With the hospitality landscape as competitive as ever, it doesn’t hurt to try new things and diversify so all your marketing eggs aren’t in one digital basket. Over the past year, a few big players have created features specifically for the hospitality industry, to help hotels […]
Lulu Hotel Silver City
Located in historic Silver City, New Mexico, the Lulu Hotel offers 75 convenient, comfortable and affordable guest rooms that are equipped with free WiFi, flat-screen TVs, microwaves and mini-refrigerators. Every morning a complimentary continental breakfast is offered that consists of fresh fruit, pastries, coffee and tea. The Lulu Hotel has just started using our cloud-based […]
Is Your Hotel Ready For Summer Vacation 2021?
Summer is around the corner and with it the ubiquitous summer vacation. While things will still look a little different this year, a boon of guests is expected. Summer is still months away, and yet vacationers are already planning their trips to fulfill what they’ve been dreaming about. Whereas normally travel bookings are made on […]
Innovative Hotel Digital Marketing Trends that Inspire Bookings
We love the hotel digital landscape, not just because we’re hotel tech nerds (although that is true), but because there’s always some new technology developing, some new trend emerging, some new campaign that gets us excited. It never stops evolving! This makes sense because, for most hotels, digital marketing is the leading driver of revenue. […]
Swiss Hotel
The Swiss Hotel offers unpretentious modern comfort in a beautifully restored historic three-story building in downtown Ottawa, Ontario. This adults-only boutique hotel boasts 22 intimate guest rooms of varying sizes, all featuring upscale amenities like luxurious down duvets, modern glass tile bathrooms and functional workspace. Guests appreciate the many onsite amenities including free WiFi, a […]
A ‘Boomer’ Travel Checklist for Independent Hotels
As COVID-19 vaccines roll out, the tourism industry is injected with optimism. Soon, safer travel will see the return of guests who, we may add, are in desperate need of a vacation! An impending travel boom will be led by the Boomers, according to G Adventures. In the western world, this generation of retirees between […]
Chebucto Inn
Located in the coastal city of Halifax, Nova Scotia, the Chebucto Inn delivers a retro motel experience with a family touch. The motel offers newly renovated guest rooms all boasting free WiFi, modern bedding, flat-screen TVs and air conditioning. Guests and locals enjoy dining at the Lady Hammond Grill, a classic Canadiana diner with a little […]