When is the Best Time to Offer Free Hotel Room Upgrades?
Travelers love free upgrades. Who wouldn’t be thrilled by an oceanview suite with a jacuzzi at no extra charge? You can’t blame guests for dropping subtle hints or mentioning special occasions, hoping to unlock these coveted experiences. But the magic of upgrades isn’t only for them. When used strategically, complimentary upgrades can be a powerful […]
How to Manage OTA Bookings and Commissions Profitably
Listing your property on online travel agency (OTA) channels increases visibility and revenue—but it comes at a cost. And if you’re managing OTA bookings manually, it can cost you even more. Manually consolidating data between your property management system (PMS) and OTA channels is inefficient and prone to error. Mistakes lead to guest dissatisfaction, billing […]
Getting to Know WebRezPro: The Interactive Hotel Tape Chart
In today’s fast-paced hospitality industry, streamlining reservation management is critical for independent hotels, motels, inns, and resorts. Bookings continuously flow in from a variety of sources, including direct channels (your website, phone, email, social media, and walk-ins) as well as third-party online travel agencies (OTAs) and global distribution systems (GDS). To prevent costly double-bookings and […]