Be a Star Online: A 5 Step Guide to Reputation Management
Building a good reputation has always been important for business. Like almost everything else, the internet hasn’t changed that fact; it’s just adjusted how the game is played. Consumers are more empowered to voice their opinion than ever before, and they use it. Depending on how you respond to and manage the online dialogue surrounding your […]
A Busy Hotelier’s Guide to Maintaining Online Reputation
In our digital world, online reputation has never been more critical to a hotel’s success. Online reviews and ratings give consumers more confidence in their booking decisions than ever before; in fact, BrightLocal’s latest Local Consumer Review Survey found that 74 percent of consumers say positive reviews make them trust a business more. Nurturing a […]
How a Cloud Property Management System Can Help Your Hotel Stand Out
A cloud property management System (PMS) is a software platform hosted online that allows hoteliers to manage front-desk tasks, bookings, and guest data from any device with an internet connection. Battling inefficient hotel management systems and processes takes time and focus away from guest service. Without the right technology, your property could stand out for […]