It’s Time to Get Personal: Delighting Guests with Individualized Experiences
Ever since the introduction of Big Data, individualized experiences have become the new status quo. Advertisements online highlight products we’ve previously shown interest in, video streaming services suggest content catered to our tastes and preferences, and google searches return results that reflect our location and online history. Personalization is no longer a perk; It’s a convenience […]
The Orchard House & Cafe
The Orchard House & Cafe is situated in Freeport, Maine, and features five charming guest rooms equipped with WiFi, televisions, central air conditioning and private baths. Every morning guests are welcome to dine on the complimentary continental breakfast that is served every morning. The inn has chosen to use our cloud-based WebRezPro Property Management System. Visit their website […]
Is it Crystal Clear? How to Prevent and Manage Cancellations and No-Shows
It’s happened to every hotelier. The afternoon begins well, the transition between check-out and check-in is proceeding, rooms are being cleaned, last minute details arranged, special requests organized, and you’ve even personally handwritten a welcome note to leave on the desk of a high-profile guest. Then, the phone rings or the hours tick by. There’s been a […]
The Jorgenson House
The Jorgenson House offers an intimate luxury hotel experience in the heart of downtown Juneau, Alaska. This bed and breakfast offers four unique suites with private baths, and a full breakfast is served every morning. The Jorgenson House also boasts wedding and event space and cooking classes! Check out how they’re using WebRezPro Property Management System‘s integrated web […]
Congratulations to WebRezPro Clients Named TripAdvisor’s Travelers’ Choice for 2018
Every year TripAdvisor acknowledges top hotels around the world with the unveiling of their Travelers’ Choice awards. Using the millions of reviews collected in a one-year period, TripAdvisor determined the best properties for various categories (small hotels, luxury properties, etc.) in a variety of regions. Lodging operators were chosen for their commitment to quality, service and value. […]
Micro-Moments: The Future of Digital Marketing
American consumers spend an average of five hours a day on their smartphone. These powerful devices provide us with constant connection and instant access to the entirety of human knowledge. So, it’s no surprise that the prominent role they now play has fundamentally changed the way we relate to the world around us. And that includes how we […]
4 Considerations for Choosing the Right OTAs
Online travel agencies (OTAs) have taken the hospitality industry by storm. What began as a platform for selling excess inventory when demand was low, has grown to dominate the entire booking landscape. Today, the majority of reservations worldwide are made via these online platforms, which makes OTAs an essential component of all lodging operators’ distribution […]
Long View Lodge
The Long View Lodge is situated in Long Lake, New York, and offers family-friendly accommodations and a host of amenities including a restaurant and bar, free WiFi and space for special events including weddings! This lodge in the Adirondack Mountains has chosen to use our cloud-based WebRezPro Property Management System to help with their operations. Visit their website to see how they’re […]
The Savoy Hotel
Located in beautiful and historic downtown Nelson, British Columbia, The Savoy Hotel is a boutique property that offers 12 guest rooms, a 2,000-square-foot rooftop patio exclusively for guests, views of Kootenay Lake from the outdoor hot tub and an onsite nightclub, music lounge and cafe! The Savoy Hotel has chosen to use our cloud-based WebRezPro Property Management System to help with their […]
WebRezPro Recognized as a Leader in Hotel Management Software
Providing excellence in hotel management technology is our primary focus here at WebRezPro. It’s our mission to provide the powerful products and top-quality support necessary for the success of our clients’ lodging operations. That’s why we are pleased to announce that we have once again been named a Leader in the December 2017 Hotel Management […]
A Hotelier’s Guide to Valentine’s Day
Ever feel like you’re in a marketing rut? It can be challenging to find new and exciting ways to connect with customers and improve your bottom line. Fortunately, there are moments sprinkled throughout the year that offer unique opportunities to mix things up: Holidays! Whether it’s New Year’s Day, Easter or Halloween, public holidays are […]
Mystic Springs Chalets & Hot Pools
Mystic Springs Chalets & Hot Pools is located in beautiful Canmore, Alberta, just minutes from world-famous Banff National Park! This family-friendly hotel offers over 40 fully self-catering, two-bedroom, two-bathroom condo-style suites. The hotel boasts a large outdoor heated pool and hot tub and BBQ facilities. Mystic Spring has chosen to use our cloud-based WebRezPro Property Management System! Visit their […]
Casa Ojai & Su Nido Inn
Nestled amongst the Topatopa Mountains in beautiful Ojai, California, the Casa Ojai & Su Nido Inn is situated in the heart of the village, across from Soule Park Golf Course. The hotel offers 58 newly renovated guest rooms and a host of amenities including an outdoor pool, a hot tub, WiFi, complimentary continental breakfast and some pet-friendly […]
Aqua Bay Club
Resting in the most secluded and desirable stretch of the world-famous Seven Mile Beach, Grand Cayman, Aqua Bay Club offers one- and two-bedroom condos equipped with WiFi, central air conditioning, kitchens and screened patios or balconies. All condos are beachfront and onsite amenities include an oceanfront pool and hot tub. Aqua Bay Club has chosen to use our […]
How to Sell Hotel Rooms Without Offering Discounts
Slashing room rates can feel like an obvious and easy solution to a decline in bookings. However, your marketing strategy should not appear obvious or easy. Low prices invite the idea ‘you get what you pay for’ and discounted rates can indicate a hotel-in-trouble. For many, price determines quality, and price is likely to determine […]
North Shore Lodge
North Shore Lodge is located in Grand Lake, Colorado and offers unique mountain accommodation for romantic getaways and family adventures. Mountain Lakes Lodge features adorable themed cabins on the Granby-Shadow Mountain Canal and many of the cabins boast great views of the canal, a horse pasture and the mountain from their decks! This dog-friendly property also features a […]
Start the New Year Right: Hospitality Trends for 2018
And just like that, 2017 has passed! We hope you had a wonderful (and profitable!) holiday season, and are excited about the year to come. January is a month for resolutions—an opportunity to reflect on the past year and think of ways to improve in the next. This is just as true for businesses as […]
WebRezPro’s Top 5 Blog Posts of 2017
It’s been a big year of blogging here at WebRezPro. We’ve covered a wide range of topics—from digital marketing to hotel operations—aimed to support independent hoteliers. As 2017 comes to a close, we’d like to take a look back at the most popular posts of the past year. Here are the top 5 blog posts […]
The Rangeley Inn
Located in Rangeley, Maine on the waterfront of Haley Pond, The Rangeley Inn is a restored landmark property that offers 21 guest rooms, seven suites, and 14 waterview units with decks. The hotel provides an impressive array of amenities, including an onsite seasonal bar. The Rangeley Inn has just started implementing our cloud-based WebRezPro Property Management System to help with their […]
Pricing 101: A Guide for Independent Hoteliers
One of the most challenging things for hoteliers is determining how to price inventory. Charging too much will deter customers and increase vacancy, while charging too little can significantly undercut your revenue. It’s not an easy problem to tackle, and there are a few different approaches that can be taken. Here’s a quick overview of […]
The Lofts at 517
The Lofts at 517 is located in downtown Greenville, Mississippi, in the historic Sears Building. Offering luxury loft apartments, this property also boasts boutique amenities and an onsite restaurant. Each apartment features a kitchen, free WiFi and laundry facilities. The Lofts at 517 has chosen to use our cloud-based WebRezPro Property Management System to help with their operations. Visit […]
Alma
Located in a historic building within the first neighborhood of Minneapolis, Minnesota, Alma: Cafe, Hotel and Restaurant has been welcoming guests with authentic hospitality and diverse contemporary American cooking for nearly two decades. The inn offers seven unique guest rooms located above their bustling cafe, each with custom designed furniture, down comforters and pillows and free WiFi. Alma […]
Neddies Harbour Inn
Ideally situated in the heart of Gros Morne National Park in Newfoundland, Canada, Neddies Harbour Inn & Black Spruce Restaurant offers comfortable guest rooms and two fully equipped vacation rentals. The inn also boasts a fine dining restaurant that sources most of its ingredients locally. Neddies Harbour Inn has just started using our cloud-based WebRezPro Property Management System. Check out […]
Paradise Ocean Resort
Located in popular Wildwood Crest, New Jersey, Paradise Ocean Resort is a seasonal beachfront motel that is open from April through October. The property boasts 49 guest rooms and onsite amenities include an outdoor swimming pool, a kiddie pool, an oceanfront sundeck and BBQ grills. Paradise Ocean Resort has chosen to use WebRezPro Property Management System to […]