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A Quick Guide to Payment Gateway Integration with Your Hotel PMS
Keeping up with guest expectations in our fast-paced, high-tech world can be hard! Today’s guests want more personalized service yet more self-service
Keeping up with guest expectations in our fast-paced, high-tech world can be hard! Today’s guests want more personalized service yet more self-service
Despite increased efficiency, scalability and profitability that cloud technology brings to hospitality businesses, many hotels are still running on outdated legacy systems—or,
WebRezPro Property Management System is catapulting up Capterra’s Top 20 Most Popular list for hospitality management software, moving up to #7 this
When you think of “e-commerce,” online retail sites like Amazon, eBay and Etsy probably first come to mind. But have you ever
Running a hotel is a complicated job with a never-ending list of responsibilities. It can be easy to get caught up in
The results of the 2019 Condé Nast Traveler Readers’ Choice Awards were announced this month, and we are proud to congratulate six WebRezPro clients
From demanding a meal after the kitchen is closed to requesting a room change because the feng shui isn’t quite right, most
As we leave the peak travel season behind us, it’s time for hoteliers to implement strategies to maintain occupancy as best as
It has been a while now since U.S. consumers switched from swipe-and-sign to chip-and-sign (or chip-and-PIN) credit cards back in 2015. And
Loyalty programs have been a part of the hospitality game for decades. And for as long as they have been around, they’ve
Responding to negative reviews is the key to creating a positive online reputation for your business. ***Guest post from BlueJay Reviews, a WebRezPro partner***
Look out social media marketers, there’s a new buzzword in town. Ephemeral content is the latest medium to dominate the internet, and
Despite the best online data security measures (including firewalls, encryption, intrusion detection, anti-virus protection and network monitoring), online data breaches can happen
Pillow mints and chatbots are all well and good, but when it comes to satisfying guests it pays to focus on the
Increased global average temperatures, rising sea levels and changing weather patterns prove the time is now to step up and take action
The online world might feel like it’s changing every day, but a professional website is still (and will continue to be) the
Winning guest loyalty in today’s extremely competitive market is more challenging than ever, but hotel technology is always evolving to meet that
Hotel technology has come a long way in recent years. Expensive, inflexible legacy systems have given way to agile, affordable cloud property
WebRezPro property management system has been named, once again, a FrontRunner for hotel management software by SoftwareAdvice, a leading online service for
It used to be photos in magazines and scenes on television that inspired us to travel, but the internet has made the
Traditionally an indispensable point of contact between a hotel and in-house guests, the front desk has always been the place where guests
We all know someone who just loves to complain, even when there’s nothing really to complain about. Service industries like hospitality, in
For any hotelier, booking rooms is, of course, the most important strategy for driving profits. But disregarding the potential for ancillary revenue
From redesigning your website to rolling out new marketing campaigns, you spend plenty of resources boosting online traffic. And you should—your property’s