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Travel Trends and Guest Expectations by Generation
It’s a tall order to find common ground in a group of people born between 1946 and 2012. Spanning four generations, Baby
It’s a tall order to find common ground in a group of people born between 1946 and 2012. Spanning four generations, Baby
One of the best ways to boost your hotel’s bottom line is to offer activity packages and add-ons. Not only do they
Growing a loyal customer base is great for business. (This goes for any industry, not just hospitality.) Bringing past guests back not
A budget enables you to plan for your business and evaluate the resources you have to achieve that plan. Projecting income and
“You can’t win an argument. If you lose it, you lose it; and if you win it, you lose it.” – Dale
Your employees are the backbone of your business. That’s true across industries but particularly in hospitality. They facilitate bookings, welcome guests, and
The pandemic is slowly fading, and people are just as enthusiastic for travel as they were before. However, the hospitality industry is
Learn how you stack up against the competition by building an accurate hotel compset. Short for hotel competitive set, this is a
WebRezPro is a popular choice for properties that offer a mix of accommodation, like hotel rooms with cabins, camping sites, and boat
The internet is a big place filled with office memes, cat videos, and competitor hotels. And while you don’t have to be
It’s been more than eight decades since Dale Carnegie wrote his famous book, How to Win Friends and Influence People. Self-help books
Riddle: Two hotels have the same number of rooms and charge the same rates. On a given night, both book an equal
While the pandemic may be winding down, and people no longer swarm the toilet paper aisle, labor shortage is still a significant
With Covid lockdowns fresh in our memory, the desire to travel is still strong. But as inflation and high flight prices persist,
Safety issues are a surefire way to bring in bad reviews, and if you’re really unlucky, end up on the news. If
Budding hoteliers can set themselves up for success by building a solid business plan. The symbolic foundation of your hotel, your business
There’s plenty of research to support the fact that reviews turn lookers into bookers with nearly half of US consumers trusting reviews
The motivation behind biophilic design is to strengthen the relationship between people and nature, reaping benefits such as environmental preservation, reduced stress,
Online travel agencies (OTAs) like Expedia and Booking.com can bring a significant proportion of revenue to a lodging business, but they also
Every hotel has guests you remember with a wince, whether it’s because they called reception 15 times, hurled their keys at your
Tripadvisor has revealed their Travelers’ Choice Best of the Best winners for 2023 based on review data from across 1.5 million hotels
Hotels need guest data—including contact information and credit card numbers—to process reservations and provide customer service. But storing this sensitive data makes
Travelers are increasingly conscious of their impact on both the destination they travel to and the planet as a whole. Moving to
Hotel revenue management is a complicated process with a simple goal: to maximize revenue. It’s about analyzing demand and honing what you