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Small Things Hoteliers Can Do That Make a Big Difference to Guests
Customer satisfaction is a top priority for any business, but for those in hospitality, it’s the entire purpose. Hoteliers do what they
Customer satisfaction is a top priority for any business, but for those in hospitality, it’s the entire purpose. Hoteliers do what they
When someone mentions boutique hotels, what typically comes to mind is a quaint establishment with charming rooms, often boasting upscale amenities and
The relationship between OTAs and hotels is a complex one. While hoteliers often resent the steep commissions OTAs charge, they also rely
Getting your room rates just right can feel a bit like walking a tightrope. Price too high, and you risk driving away
A seamless and intuitive online booking process is key to increasing direct bookings through your property’s website. Choosing a modern, secure, and
Big-brand hotels and independent properties offer different guest experiences, and that’s the way it should be. Some travelers enjoy the familiarity and
We’re proud to announce that WebRezPro has achieved Expedia Group Preferred Connectivity Partner status for 2025 in recognition of our remarkable results
Hourly bookings are marketable to a variety of guests and increase hotel revenue by filling rooms that might otherwise go unsold. They
Filling multiple rooms on a single reservation, group bookings are a cost-effective way to boost occupancy, especially during quieter periods. These guests
The key to success for any business is staying relevant, and hotels are no exception. In a world where guest expectations are
We’re excited to announce that WebRezPro has ranked in second place on Hotel Tech Report’s 10 Best Places to Work list, rising
Direct bookings are the backbone of an independent hotel’s website and business. Not only are they commission free, driving higher profit, they
For a soon-to-be guest, the pre-arrival stage is filled with anticipation and a desire to make sure their upcoming stay meets their
Interior design has a big impact on the guest experience. From colors and furniture to layout and lighting, even the smallest design
Many people make New Year’s resolutions for their personal lives, so why not for your business too? With 2025 just around the
Last month, we announced the official release of WebRezPro Version 11 (v11), and the response has been overwhelmingly positive! This major software
Breakfast is an excellent way to add value to a guest’s stay, whether they’re a road warrior looking to fuel up or
A thriving hotel depends on skilled, happy employees who deliver great customer service. Hospitality is, after all, a people business. However, recruiting
According to an IMG customer survey, 35 percent of families expected to take an intergenerational trip in 2024. Intergenerational travel refers to
***Guest post from LodgIQ, a WebRezPro partner*** In today’s dynamic and highly competitive hospitality industry, revenue managers face immense pressure. Rising operational
Both a joyful and stressful time, the holiday season brings a torrent of travelers into the market. As of 2023, 115.2 million
Housekeeping teams often work under intense pressure, so it’s essential to support them by providing the right tools—tools that ease their workload,
While mobile check-in, messaging, and other automated solutions were steadily gaining traction in hotels before Covid-19, these applications are more relevant than
With the exchange rate being favorable, many travelers have recently taken off for international destinations, but the domestic market is still going