Guest Self Check-In

Fast and easy check-in for your guests

Guest self check-in is becoming increasingly popular among both lodging operators and their guests. At WebRezPro PMS, our self check-in process revolves around Guest Agreements—mobile-optimized registration cards that clearly outline the terms of stay. These digital agreements streamline operations, reduce costs, and enhance the guest experience. Keep reading to discover how WebRezPro’s Guest Agreements can save you time and money while making check-in easier than ever!

Hotel Self Check In

What is guest self check-in?

Simply put, self-check-in — also called contactless check-in — allows guests to skip the usual front desk procedures. Before arrival, they receive an email or text with a link to complete their registration online. The details normally collected in person are entered directly by the guest at their convenience. When they arrive, they can pick up their room key at the front desk or, if they’ve already received a mobile smart key via online messaging, go straight to their room.

What are the main Advantages of Guest Self-Check-In?

  • Guests enjoy quicker and more convenient arrivals, as they can head straight to their rooms without waiting in any lines.

  • It offers greater flexibility with arrival times, making it especially helpful for travelers arriving late or on unpredictable schedules.

  • Hotels see a reduction in administrative workload and fewer mistakes because guests enter and confirm their own information.

  • Guests benefit from increased privacy, ideal for those who prefer minimal face-to-face contact.

  • Hotel staff can work more efficiently by focusing on guest services rather than routine check-in tasks.

Hotel Self Check-In: Terms of Stay

1. Create a guest agreement

We’ve designed guest agreements with flexibility in mind. Virtually all elements are customizable to fit your needs.

Email Agreement to Guest

2. Send the agreement to the guest

Once a guest agreement is created, it may be sent to the guest in the following ways:

3. Guest agrees to terms

Upon receipt of an agreement, the guest accepts the terms and fulfills any other requirements. These may include:

Agreement Attached to Room Reservation

4. Agreement is attached to the reservation

Mobile Key Unlocking Hotel Room

5. Do more with lock & payment integrations

Photo illustration of finger checking boxes for hotel self check-in
What to Cover in Your Digital Guest Agreement

Your digital guest agreement is key to smooth check-ins—setting clear expectations, minimizing misunderstandings, and laying the foundation for a great stay. From hotel policies to check-in instructions, it should communicate important terms of the stay, so guests understand what’s expected of them.  WebRezPro includes

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Person using phone to complete self check-in at hotel
5 Reasons Self-Check-in is a Must at Your Hotel

We’re all familiar with the traditional way to check in to a hotel, complete with standing in line, completing on-the-spot registration, and receiving hotel instructions. Front desk staff must verify IDs, enter information into the property management system (PMS), provide the Wi-Fi password, breakfast

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Woman checking into hotel using phone
Contactless Hotel Check-in: Simple & Seamless

While guest messaging and mobile self-check-in were trending prior to COVID-19, operating a hotel during a pandemic has proven mobile technology more pertinent than ever, propelling widespread adoption of contactless check-in and communications among hotels around the world. To some, contactless hotel technology still

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Any questions?

We would love to hear from you! Please let us know how we can help or if you would like to schedule a free, no-obligation demonstration. 

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