Guest Self Check-In
Fast and easy check-in for your guests
Guest self check-in is becoming increasingly popular among both lodging operators and their guests. At WebRezPro PMS, our self check-in process revolves around Guest Agreements—mobile-optimized registration cards that clearly outline the terms of stay. These digital agreements streamline operations, reduce costs, and enhance the guest experience. Keep reading to discover how WebRezPro’s Guest Agreements can save you time and money while making check-in easier than ever!
- Self Check-In Overview

What is guest self check-in?
Simply put, self-check-in — also called contactless check-in — allows guests to skip the usual front desk procedures. Before arrival, they receive an email or text with a link to complete their registration online. The details normally collected in person are entered directly by the guest at their convenience. When they arrive, they can pick up their room key at the front desk or, if they’ve already received a mobile smart key via online messaging, go straight to their room.
What are the main Advantages of Guest Self-Check-In?
Guests enjoy quicker and more convenient arrivals, as they can head straight to their rooms without waiting in any lines.
It offers greater flexibility with arrival times, making it especially helpful for travelers arriving late or on unpredictable schedules.
Hotels see a reduction in administrative workload and fewer mistakes because guests enter and confirm their own information.
Guests benefit from increased privacy, ideal for those who prefer minimal face-to-face contact.
Hotel staff can work more efficiently by focusing on guest services rather than routine check-in tasks.
- WebRezPro's Self Check-In Process

1. Create a guest agreement
We’ve designed guest agreements with flexibility in mind. Virtually all elements are customizable to fit your needs.
- We call them Guest Agreements, but you may choose an alternate name such as Terms of Stay or Online Registration Card.
- Guest agreements can be divided into multiple sections, each requiring the guest to check a box that confirms acceptance of the terms in that section.
- The content and appearance of each section is customizable using an online WYSIWYG (What You See Is What You Get) editor.
- Special input fields are available for vehicle information, photo ID, credit card information and electronic signature.
- Header and footer sections can be used for branding or adding general information to the agreement.

2. Send the agreement to the guest
Once a guest agreement is created, it may be sent to the guest in the following ways:
- 1. As a link in your property's pre-arrival email.
- 2. As a standalone email using A) WebRezPro's professionally designed default template, or B) a custom template that you create on your own.
- Note: A read-only, non-editable copy of the agreement can be included in follow-up emails to the guest.

4. Agreement is attached to the reservation
- When a front desk agent views check-ins for the day, completed guest agreements appear with each reservation.
- A report shows any outstanding guest agreements.
- All guest agreements are time stamped and include the guest's IP address at the time of submission.

5. Do more with lock & payment integrations
- Add a digital lock (mobile key) integration to automate room key delivery. Otherwise, you may send unit access instructions to your guests manually if your doors use number pads.
- Process payments online using a payment gateway integration. Note: all WebRezPro subscriptions receive a complimentary payment gateway integration.
- Self Check-In Articles

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