Top Tips for Taking Reservations at the Front Desk

Hotel front desk reservations

Today’s travelers prefer digital booking channels, with 80 percent saying it’s important to complete their reservations entirely online. However, that still leaves one in five guests who choose—or need—to book through offline methods. For these guests, the front desk booking experience plays a critical role in shaping their impression of your property. Even those who […]

How to Automate Campground Operations and Boost Bookings

Busy campground

Camping is all about getting away from the stresses of the city and everyday life. It’s an opportunity to reconnect to nature, breathe fresh air, and still the mind—which a lot of us need these days. If you’re running a campground, chances are you’re there for many of the same reasons as your guests: a […]

WebRezPro Wins G2 2026 Winter Awards

G2 Banner

WebRezPro Property Management System is proud to announce that we have been recognized with G2’s 2026 Winter Awards for High Performance and Small Business Leadership. As a leading business software review platform, G2 features more than 3.2 million verified reviews across a wide range of product categories, empowering organizations with trusted insights to guide strategic […]

Crawl Bay Suites

Crawl Bay Suites

Enjoy the crystalline waters at Crawl Bay Suites. Located just steps from the beach in Antigua, these stylish, eco-friendly accommodations have easy access to diving, snorkeling, and kayaking. Or you can just lay on the white sand with a book…  Crawl Bay Suites has chosen our cloud-based WebRezPro Property Management System to help run their […]

8 Common Front Desk Pain Points and How to Resolve Them

A frustrating front desk experience with an upset guest

The front desk plays a pivotal role in shaping the guest experience—it’s the primary touchpoint on your property. And in hospitality, you don’t get a second chance to make a great first impression.  Despite the best intentions, operational challenges can disrupt your welcome, creating unnecessary friction that results in extended wait times, grumpy guests, and […]

Morrillo Beach Eco Resort

Morrillo Beach Eco Resort

Escape to Morrillo Beach Eco Resort, just steps from the ocean in Mata Oscura, Panama. You can surf, visit waterfalls, or take a weaving class to learn more about the indigenous culture. Food is fresh and locally sourced!  Morrillo Beach Eco Resort has chosen our cloud-based WebRezPro Property Management System to help run their operations. […]

The Power of Personalized Upsells

Modern hotel technology makes personalized upsells easy

Personalization is key to success across a variety of industries. In fact, 80 percent of customers are more likely to do business with brands that deliver a personalized experience. This is especially true for hospitality. Exceptional stays are created by recognizing each guest as a valued individual, not simply a room number—from the warm welcome […]

Columbia Valley Hut Society

Columbia Valley Hut Society

Looking for a backcountry adventure? Try out Columbia Valley Hut Society in the Northern Purcell Mountains of British Columbia. Their huts come with firewood, bunks and foam mattresses, and a propane cook stove. You can enjoy the upcoming snow while it lasts or see the wildflowers in spring. Columbia Valley Hut Society has chosen our […]

Smithers Alpine Stays

Smithers Alpine Stays

Book yourself a mountain escape at Smithers Alpine Stays. Nestled in the peaks of Smithers, British Columbia, their cabins are perfect for anyone looking to catch some powder this winter, with ski-in/out access. They include private hot tubs, wood stoves, and free Wi-Fi… just case you really need to answer that email. Smithers Alpine Stays […]

Tailor Lofts – Knoxville

Tailor Lofts - Knoxville

Looking for a stylish city rental? Book a stay at Tailor Lofts – Knoxville. In the heart of downtown, these Tennessee rentals have easy access to cafes, restaurants, and bars along with a vibrant local music scene. On their nights in, guests can sit on the rooftop deck and just enjoy the skyline…  Tailor Lofts […]

Century 21 Cayman Islands

Century 21 Cayman Islands

Escape to white sand beaches at Castaway Cove, the latest offering from Century 21 Cayman Islands. This delightful rental has everything you need to pamper yourself, with easy access to dining, shopping, and of course, the clear turquoise waters. Scuba with sea turtles and spend some time at the spa! Century 21 Cayman Islands has […]

Woody Island Resort

Woody Island Resort

Relax by the sea at Woody Island Resort in Newfoundland. There’s hiking, biking, and birdwatching–check for bald eagles! Or you can head out on the water for a glimpse of the whales. Tours through the bay are available along with rowboats and kayaks if you plan on sticking closer to shore. Woody Island Resort has […]

Triúr Shores

Triúr Shores

Escape to the seaside at Triúr Shores. Nestled by the beach in Heart’s Delight, Newfoundland and Labrador, this luxurious retreat offers a spa-like experience and clear views of Trinity Bay. Sit in your private hot tub and watch the waves roll in…  Triúr Shores has chosen our cloud-based WebRezPro Property Management System to help run […]

Patterson Harbor Marina & Resort

Patterson Harbor Marina & Resort

Patterson Harbor Marina & Resort is ready whether you just need a room with a kitchenette or a cabin for the whole family. Located on the lake in Republican City, Nebraska, the harbor also has easy access to ATV trails and hunting spots. There’s even a beach bar for when you need a sudsy brew…  […]

San Francisco Zen Center

San Francisco Zen Center

Rejuvenate at San Francisco Zen Center, which offers a bed and breakfast experience as part of their Zen Buddhist monastery. Guests are welcome to join the community for meditation and public events, and a vegetarian breakfast is served Monday through Saturday.  San Francisco Zen Center has chosen our cloud-based WebRezPro Property Management System to help […]

Bon Temps

Bon Temps

Book yourself a boutique stay at Bon Temps. Located in Burns, Oregon, their cozy suites have kitchenettes, private terraces, and fast Wi-Fi. Pet-friendly and extended stay options are available, so bring Fido along!  Bon Temps has chosen our cloud-based WebRezPro Property Management System to help run their operations. See how they use WebRezPro’s integrated booking […]

Island View Lodge

Island View Lodge

Retreat to Island View Lodge in Powell River, British Columbia. Comfortable and affordable, their rooms are perfect for any nature lover. Guests can hike, swim, and stop by the farmers’ market for some fresh-baked treats. Island View Lodge has chosen our cloud-based WebRezPro Property Management System to help run their operations. See how they use […]

The Charles Pacific Grove

The Charles Pacific Grove

Book yourself a boutique stay at The Charles Pacific Grove. Nestled on the Monterey Peninsula, this property is where sea breezes meet smalltown charm. You can visit the Monterey Bay Aquarium, head out for a round of golf… and come back to homemade chocolate chip cookies. The Charles Pacific Grove has chosen our cloud-based WebRezPro […]

Kaslo Motel

Kaslo Motel

Take a peek at our web design for Kaslo Motel. Located in Kaslo, British Columbia, this cozy property is perfect for those looking for an affordable stay near the great outdoors. Our easy-to-navigate layout and vibrant mountain images show potential guests exactly what’s in store if they visit. Kaslo Motel has also chosen our cloud-based […]

Osage Creek Lodge

Osage Creek Lodge

Escape to the Ozarks at Osage Creek Lodge. Located in Eureka Springs, Arkansas, the lodge has easy access to shops, galleries, a vibrant local food scene… and, of course, gorgeous mountain hikes! Pet-friendly rooms are available if you want to take your furry friend.  Osage Creek Lodge has chosen our cloud-based WebRezPro Property Management System […]

Shelton Inn

Shelton Inn

Stop by for a comfortable stay at Shelton Inn. Located in Shelton, WA, this newly remodeled property is an excellent choice for anyone looking to explore Puget Sound or Olympic National Forest. Each room includes a microwave, minifridge, and 55-inch TV.  Shelton Inn has chosen our cloud-based WebRezPro Property Management System to help run their […]

Honey Rock Landing

Honey Rock Landing

A cave has never felt so cozy than at Honey Rock Landing. Nestled in the heart of the property’s orchard in Delta, Colorado, their cave suites have radiant floor heating, kitchenettes, and copper soaking tubs. Guests can pick fresh fruit or enjoy an outing down the nearby river.  Honey Rock Landing has chosen our cloud-based […]

Stahancyk House

Stahancyk House

Enjoy a short-term rental at Stahancyk House or one of its neighboring properties. Located in Prineville, Oregon, these properties offer smalltown charm with historical, vintage vibes. Ochoco National Forest is nearby if you’re feeling outdoorsy.  Stahancyk House has chosen our cloud-based WebRezPro Property Management System to help run their operations. See how they use WebRezPro’s […]

Three Steps to Get Guests to Book Direct

Person using hotel booking engine on phone

While balanced distribution across OTA, GDS, metasearch, and direct channels is key to your property’s visibility and profitability, direct bookings are the most valuable. As of 2024, direct website bookings made an average of $519 per reservation compared with an OTA average of $320. Because direct bookings involve no commission fees, they’re generally more profitable. […]