A ‘Boomer’ Travel Checklist for Independent Hotels
As COVID-19 vaccines roll out, the tourism industry is injected with optimism. Soon, safer travel will see the return of guests who, we may add, are in desperate need of a vacation! An impending travel boom will be led by the Boomers, according to G Adventures. In the western world, this generation of retirees between […]
Alpine Meadows Lodge
Located in Golden, British Columbia, Alpine Meadows Lodge is situated on a 70-acre wooded area at the foot of Kicking Horse Mountain Resort. The main lodge boasts 10 comfortable guest rooms and two chalets are also available for guest stays. Guests of the main lodge enjoy complimentary continental breakfast each morning and those staying in […]
PMS and POS Integration for Smoother Sales & Happier Guests
Integration of core hotel systems is key to streamlining daily operations and enhancing the guest experience. Thanks to cloud technology, system integration is easier, faster and more effective than ever, empowering hotels to automate processes for improved efficiency, better customer service, and a deeper understanding of guests. Two important hotel systems that work better together […]
How to Create a Welcoming Hotel Lobby During COVID-19
From happy hour to work stations, communal coffee to business socials, recent years have transformed hotel lobbies into social hubs. But, with COVID-19, many hotels have traded in the hub-bub for hub-blah. Yet your lobby remains as the heart of your hotel. With a little ingenuity and sanitized elbow grease, you can still create a […]
WebRezPro is attending the 2021 ALP Virtual Conference and Marketplace
COVID-19 isn’t stopping the Association of Lodging Professionals’ (ALP) annual conference and marketplace this year! The 2021 ALP Conference and Marketplace is going virtual later this month, providing independent lodging owners a safe and convenient new way to network, learn and shop. ALP is a primary resource and advocate of the independent lodging community, supporting […]
10 Tips to Attract Hotel Guests and Kick COVID-19 to the Curb
Attracting hotel guests during COVID-19 is a challenge. The world is a different place and the effects on the hospitality industry may be longer lasting than initially anticipated. While hotels are struggling, we’ve heard inspiring stories about how some accommodations have adapted and continue to attract hotel guests during the pandemic. We hope these hotel […]
Drive Hotel Occupancy & Revenue with Creative Staycation Packages
Preparing for the end of a year that most of us are happy to be rid of, we look ahead with plans for a much better 2021 as we continue to learn to live and travel in our new reality. For most lodging operators, this holiday season will look very different from the last, but […]
5 Hotel Website Design Tips to Boost Bookings
Your website is the hub for all information and content regarding your property and is often the first thing people see when they search for and interact with your business. For these reasons, it’s important for your site to not only be aesthetically pleasing but also intuitive and user-friendly. While it’s important to adapt and […]
We’re All in This Together: How Hoteliers Can Do Their Part to Care for the Planet
If there’s one thing we can learn from COVID-19, it’s the importance of working together to solve the problems of our world. We all live on this planet together, and it is going to take a combined commitment from every sector to keep it healthy and vital. Historically, the hospitality industry has left a pretty […]
7 Considerations for Reopening Your Hotel Restaurant in a Post-COVID World
As many regions around the world move into new phases of their COVID-19 response plan, restaurants are beginning – or at least planning – to open their doors to on-site dining once again. The continuing need for social distancing and sanitization means running a restaurant (just like running a hotel) in this new era is […]
20 WebRezPro Clients Named TripAdvisor’s 2020 Best of the Best!
Every year, TripAdvisor celebrates exceptional hotels, airlines, restaurants, attractions, beaches, destinations and experiences around the world with its annual Travelers’ Choice® Awards. Winning a spot in the coveted awards is based on the quality and quantity of millions of real traveler reviews and ratings collected on TripAdvisor over the previous year—and is true testament to […]
Hotel Digital Marketing Tips for the COVID-19 Recovery
As lockdowns start to lift, hotel bookings are beginning to pick up. Despite ongoing COVID concerns, people are eager to venture out again and this is very good news—as long as travel is managed responsibly, with effective preventative measures in place. A recent Revinate survey found that 73 percent of global respondents plan to travel […]
5 Practical Ways Your Hotel PMS Makes Your Workday More Efficient
As the hotel industry recovers from COVID-19 it will be important to maintain daily operational efficiency despite reduced staff levels and new operational protocols. A modern property management system (PMS) is designed to make not only the hotel staff’s workday more efficient but the guests’ experience more satisfying. Streamline workflow and communications while offering more […]
Futuristic Hotel Tech for Future Hoteliers
The world has been a strange and scary place lately as we battle COVID-19, but as our combined efforts to beat the virus are starting to prove effective, we can look ahead with optimism and prepare for a more positive future. When it comes to hotel tech innovations, there’s much to be excited about. It […]
Staycation Destination: Marketing Your Property to Local Travelers
The world will likely see a reduction in international travel for the foreseeable future. Uncertainty around border restrictions and a wariness to book expensive flights in such an uncertain time means many people are going to be staying on their own soil for a while. But that doesn’t mean they’ve lost their yen for a […]
Hotel Tech for a Touchless New World
COVID-19 has pushed us all into a world of caution. Social distancing regulations and fear of infection have impacted our daily lives as we avoid physical interaction. Even as cases drop and official restrictions ease, a level of cautiousness will likely remain with us for some time. Hotels and other businesses are operating under new […]
Hotel Guest Expectations in a Post-COVID-19 World
It’s hard to know exactly how fast hotel occupancy levels will bounce back as COVID-19 cases drop and travel restrictions lift around the globe. Will travel consumers, confined at home for so long, burst out of the gates as soon as borders reopen? Or will they cautiously hang back, waiting to be sure that it’s […]
A Hotelier’s Guide to Social Media Messaging during the COVID-19 Crisis
As a company and brand it can be hard to know what to say when the whole world seems to be grinding to a halt and business is far from usual. For the time being, travel restrictions and physical distancing have devastated demand for travel services, including airlines, hotels, restaurants and attractions. While COVID-19 is […]
How Hotels Can Come Out Stronger from COVID-19
COVID-19 and the travel restrictions and lockdowns required to reduce the spread of the virus have brought about an unprecedented drop in occupancy for hotels and other lodging operations all over the world. Some properties have had to close out floors, suspend certain services such as dining and event services, or temporarily shut their doors. […]
Managing Hotel Reservations during the COVID-19 Pandemic
As borders are closed, events and gatherings cancelled, and general populations asked to stay home in an attempt to slow the spread of COVID-19, our tourism and hospitality industries are being challenged like never before. Drastic measures are necessary to protect our global health and economy. Lodging providers and other tourism businesses are having to […]
How Independent Hotels and B&Bs Can Take Advantage of the Off-Season
Whether you completely shut down over winter or have fewer bookings, low travel seasons can prove just as advantageous as peak travel times if you remain proactive. Creating a strategy to adapt to your business’s changing seasons will ensure that your off-season is as successful as your busiest periods. Be Active on Social Media There […]
How Independent Hotels Can Show Guests Some Love This Valentine’s Day
The month of love is almost upon us—is your hotel ready to woo guests? Whether you personally relish the romance of Valentine’s Day or think it’s nothing more than a marketing tactic, Valentine’s Day is a prime opportunity to boost the bottom line of any business in the hospitality industry. Here are some ideas to […]
An Independent Hotelier’s Guide to Upselling & Cross-Selling
If you’ve only ever thought of upselling as a way to increase revenue, think again. First and foremost, upselling and cross-selling are effective ways to enhance the guest experience. Done right, upselling offers more value to your guests, increasing guest satisfaction and loyalty. A rise in revenue will follow naturally. Technically, there’s a difference between […]
Best E-Commerce Practices for Independent Hotels
When you think of “e-commerce,” online retail sites like Amazon, eBay and Etsy probably first come to mind. But have you ever thought of your property’s website as an e-commerce site too? E-commerce refers to commercial transactions that are conducted electronically over the internet, so if your hotel website processes bookings through an online booking […]