8 Ways to Tell If Your Hotel Tech Is User Friendly
Hotel technology is designed to streamline operations, enhance the guest experience, and drive revenue—but that’s only the case if it’s user friendly! Ease of use is critical for both staff and guests. As of 2022, 73 percent of guests said they were likely to revisit a hotel that satisfied their technological needs… It really does […]
Top Tips for Maximizing Hotel Revenue This Summer
Summer travel is approaching faster than you think, with sunscreened noses and mojitos at the cabana. Guests are prepared to abandon hibernation and see what your hotel has to offer. Keep reading for the hottest, latest trends and tips to maximize hotel revenue this summer! Wellness Guests this summer are working on more than the […]
How to Choose the Right Hotel Software Integrations
Software integrations form a critical part of your property’s operations, streamlining tasks, enhancing the guest experience, and driving revenue. Connected to your property management system through high-quality APIs (application programming interfaces), hotel software integrations encompass everything from payment processors and revenue management systems to guest engagement and housekeeping solutions. Selecting the right integration partners keeps […]
Hidden PMS Fees to Watch Out For
Choosing a property management system (PMS) isn’t only about bells, whistles, and exciting features that bring guests to your door—it’s also about ensuring you get the best value for your investment. Are you paying more than you should? To find out, you need a clear understanding of all costs involved. Unfortunately, not all software providers […]
How to Maximize Conversions through Your Hotel Booking Engine
A seamless and intuitive online booking process is key to increasing direct bookings through your property’s website. Choosing a modern, secure, and mobile-friendly online booking engine (OBE) is just the first step—optimizing it for conversions is where the real magic happens. From branding your booking engine to adding compelling images and ensuring accessibility, there are […]
Big-Hotel Tips for Small Properties
Big-brand hotels and independent properties offer different guest experiences, and that’s the way it should be. Some travelers enjoy the familiarity and predictability of an international chain, while others are attracted to the unique local experiences provided by smaller lodgings like inns and B&Bs. Others could go either way! Big or small, each property needs […]
An Independent Hotelier’s Guide to Hourly Bookings
Hourly bookings are marketable to a variety of guests and increase hotel revenue by filling rooms that might otherwise go unsold. They provide an opportunity to generate an income from hotel spaces outside of your guest rooms. Hourly bookings can be lucrative and set your property apart from the competition. All it takes is the […]
An Independent Hotelier’s Guide to Easy Group Bookings
Filling multiple rooms on a single reservation, group bookings are a cost-effective way to boost occupancy, especially during quieter periods. These guests often require more than just a place to stay, including catering services, meeting spaces, and additional amenities, making group reservations a lucrative opportunity for lodging operators. Group bookings were traditionally the territory of […]
7 Ways to Future Proof Your Hotel
The key to success for any business is staying relevant, and hotels are no exception. In a world where guest expectations are constantly evolving, lodging operators must adapt to remain competitive and memorable. Whether it’s upgrading your décor or embracing technology, staying ahead of trends is essential to delivering exceptional experiences that keep guests coming […]
Getting to Know WebRezPro: Direct Online Bookings
Direct bookings are the backbone of an independent hotel’s website and business. Not only are they commission free, driving higher profit, they allow the property to collect critical information (email, phone number, etc.) required to form a relationship with the guest, boosting loyalty. With a robust booking engine like WebRezPro’s, properties can also offer upsells […]
7 Creative Ways Hotels Can Use Space to Maximize Revenue
Interior design has a big impact on the guest experience. From colors and furniture to layout and lighting, even the smallest design elements influence the way your guests interact with your property. Sleek bar stools and eclectic, trendy music evoke a hip and happening urban vibe while a cozy fireplace and rustic furnishings create, well, […]
Hospitality Trends for the New Year
Many people make New Year’s resolutions for their personal lives, so why not for your business too? With 2025 just around the corner, resolve to harness hospitality trends that reflect your guests’ needs to elevate your property’s stay experience and bottom line. Bleisure Travelers and Workcations A blend of business and leisure, bleisure was coined […]
9 Tips for a Breakfast Your Guests Will Love
Breakfast is an excellent way to add value to a guest’s stay, whether they’re a road warrior looking to fuel up or a resort goer in search of salmon quiche. It’s especially helpful for families who need those kids fed ASAP before a tantrum hits. As of 2019, 65 percent of American travelers would give […]
8 Ways to Recruit Hotel Staff
A thriving hotel depends on skilled, happy employees who deliver great customer service. Hospitality is, after all, a people business. However, recruiting and maintaining hospitality workers remains a struggle with over 75 percent of American hotels short staffed as of summer 2024. The good news is that there are multiple ways to recruit quality staff, […]
5 Errors Revenue Leaders Are Making and How to Avoid Them
***Guest post from LodgIQ, a WebRezPro partner*** In today’s dynamic and highly competitive hospitality industry, revenue managers face immense pressure. Rising operational costs, growing guest expectations for personalized experiences, and ever-evolving competition are all part of the daily grind. As these pressures mount, the strategies used to maximize revenue need to evolve too. Yet, many […]
5 Ways Automation Improves Your Hotel Housekeeping Operations
Housekeeping teams often work under intense pressure, so it’s essential to support them by providing the right tools—tools that ease their workload, help them maintain high standards, and promote their well-being. Here are five ways automated software streamlines hotel housekeeping operations. Improves Communication Hospitality housekeeping software improves interdepartmental communication by providing real-time information. Housekeepers are […]
Maintaining the Human Touch in a Touch-free World
While mobile check-in, messaging, and other automated solutions were steadily gaining traction in hotels before Covid-19, these applications are more relevant than ever in a post-pandemic world. Automated hotel technology is designed to augment the guest experience and improve workflow by expediting administrative touchpoints. As consumer demand for mobile grew, the hospitality industry answered with […]
9 Ways to Rev Up Your Room Service
Room service, though a classic, isn’t necessarily on its way out the door. In a Hotels.com survey, 45 percent of the properties that responded claimed demand for it was rising. There’s always been something luxurious about eating your food in a big, comfy bed, whether it’s a tender ribeye or the perfect piece of French […]
10 Crucial Things to Consider When Acquiring a Hotel
Acquiring a hotel is an exciting endeavor! It’s also a significant investment not only in terms of money but in terms of time and other resources. Before making commitments, you need to be sure that the return on your investment will be worth it. The good news is that 82.5 percent of food service and […]
Creative F&B Opportunities for Independent Hotels
Guests are no longer satisfied with mediocre dining options at hotels. Today’s travelers crave unique and memorable culinary experiences. A robust F&B program can positively impact revenue in a significant way, driving repeat stays and attracting local guests. Distinctive dining options can set your hotel apart, making it a destination in itself. So, spice things […]
8 Basics Every Hotel Needs to Get Right
While fancy amenities, special packages, and added extras bring in bookings, it’s important not to lose focus on the essential elements of running your property. Think of your extras as the frosting and your basics as the cake. The frosting may be most delectable, but if the cake tastes funny, no one will eat it—or […]
8 Ways to Avoid Employee Burnout
Burnout is a crucial reason why so many in the hospitality industry have left. Even before the pandemic in 2019, eighty percent of those in the food service and hospitality sectors reported feeling this way, and the job has only gotten harder since, with increased customer expectations, intense cleaning protocols, and staff shortages. Staff shortages […]
How to Create a Successful Micro-Hotel Experience
Micro-hotels are just that, micro. Ever wondered as a kid what it would be like if your bed took up your whole room? Your guests can find out. These hotels can be a blessing for travelers on a budget and often come with unique setups, ranging from tiny rooms to capsules to repurposed sewer pipes […]
WebRezPro Wraps Up Q1 2024 With Multiple Recognitions From Gartner Digital Markets
WebRezPro is proud to announce that we have been recognized as a leading 2024 software brand across Gartner Digital Markets in their hotel management and vacation rental categories, with badges from Capterra, Software Advice, and GetApp. Leading brands are decided based on a variety of factors including popularity, usability, and user reviews. WebRezPro consistently stood […]