The Palms Life
Sit back and enjoy the tropical breeze at The Palms Life in St. James, Barbados. Their spacious apartments include a full kitchen, smart TVs, and maid service. You can take an easy walk to the beach or lounge by the pool with a book. The Palms Life has chosen our cloud-based WebRezPro Property Management System […]
Common Booking Confirmation Mistakes to Avoid
Your booking confirmation email is often the first direct communication between the guest and your property. Across multiple industries, confirmation emails boast an exceptional click-through rate of 65 percent. Done right, they reinforce the positive first impression made by your website and booking engine while building excitement for the stay and driving ancillary revenue. However, […]
Getting to Know WebRezPro: The Tape Chart
In such a fast-paced and competitive industry as hospitality, it’s crucial for lodging operators to streamline their reservation management processes. Bookings come from a variety of sources, including online travel agencies (OTAs) and global distribution systems (GDS) as well as your direct booking channels (website, phone, email, social media, and walk-ins). To prevent overbookings and […]
Jasper East Hostel
Take a peek at our web design for Jasper East Hostel in Alberta. Simple and easy to navigate with stunning forest images, the site shows guests the natural retreat they can enjoy if they stay. There’s even a convenient booking link in the header so they can select their room from any page. Jasper East […]
Dupont Circle Embassy Inn by FOUND
Visit Dupont Circle Embassy Inn by FOUND for a trendy stay in Washington, DC. Each private room comes with a flat-screen TV, work desk, and Wi-Fi. And there are plenty of famous places to go when you venture out, from the Lincoln Memorial to the Smithsonian. Dupont Circle Embassy Inn by FOUND has chosen our […]
How to Protect Your Hotel Guests from Scams
Unfortunately, hospitality scams are on the rise with guests becoming ever more cognizant that they could lose their money if they click the wrong link. One in three travelers have been conned during or while booking their vacation. No guest enjoys having to call their credit card company and dispute a charge (the hold music […]
Hidden PMS Fees to Watch Out For
Choosing a property management system (PMS) isn’t only about bells, whistles, and exciting features that bring guests to your door—it’s also about ensuring you get the best value for your investment. Are you paying more than you should? To find out, you need a clear understanding of all costs involved. Unfortunately, not all software providers […]
Using Incentives to Boost Direct Bookings
The relationship between OTAs and hotels is a complex one. While hoteliers often resent the steep commissions OTAs charge, they also rely on them for a large chunk of their bookings. And for OTAs, well, without hotel inventory, they lose their most profitable business. The reality is that, for now and in the foreseeable future, […]
How to Know if Your Rooms Are Priced Right
Getting your room rates just right can feel a bit like walking a tightrope. Price too high, and you risk driving away business. Set them too low, and you’re leaving money on the table. Every dollar counts, especially during these days of rising costs and razor-thin margins. So, how do you know if you’ve hit […]
How to Maximize Conversions through Your Hotel Booking Engine
A user-friendly online booking process is key to increasing direct bookings through your property’s website, so choosing a modern, intuitive, secure, mobile-friendly online booking engine is an important decision for hotel operators. But the effort doesn’t end there. It’s also important to make sure you’re taking full advantage of the conversion-driving features provided by your […]
Sierra Sky Ranch
Book yourself a boutique stay at Sierra Sky Ranch. Nestled in the foothills of the Sierra National Forest, this delightful property is only a stone’s throw from Yosemite. Guests can hike up to the waterfalls and stroll under the sequoias. Sierra Sky Ranch has chosen our cloud-based WebRezPro Property Management System to help run their […]
Big-Hotel Tips for Small Properties
Big-brand hotels and independent properties offer different guest experiences, and that’s the way it should be. Some travelers enjoy the familiarity and predictability of an international chain, while others are attracted to the unique local experiences provided by smaller lodgings like inns and B&Bs. Others could go either way! Big or small, each property needs […]
WebRezPro Awarded Expedia Group 2025 Preferred Partner Status
We’re proud to announce that WebRezPro has achieved Expedia Group Preferred Connectivity Partner status for 2025 in recognition of our remarkable results on various technical and performance metrics. With this status, WebRezPro helps shape future products and gains early access to tools and features that assist lodging operators to expand their business. Preferred status is […]
An Independent Hotelier’s Guide to Hourly Bookings
Hourly bookings are marketable to a variety of guests and increase hotel revenue by filling rooms that might otherwise go unsold. They provide an opportunity to generate an income from hotel spaces outside of your guest rooms. Hourly bookings can be lucrative and set your property apart from the competition. All it takes is the […]
7 Ways to Future Proof Your Hotel
The key to success for any business is staying relevant, and hotels are no exception. In a world where guest expectations are constantly evolving, lodging operators must adapt to remain competitive and memorable. Whether it’s upgrading your décor or embracing technology, staying ahead of trends is essential to delivering exceptional experiences that keep guests coming […]
Revelstoke Lodge
Looking for an affordable place to stay up in the mountains? Try Revelstoke Lodge in Revelstoke, British Columbia. They have all the basics covered, including coffee, Wi-Fi, and TV. Explore the slopes, then come back and flick through on-demand movies. Revelstoke Lodge has chosen our cloud-based WebRezPro Property Management System to help run their operations. […]
The Lund Resort at Klah Ah Men
Retreat to The Lund Resort at Klah Ah Men. This beautiful property on the shores of the Salish Sea in British Columbia has 31 newly refurbished rooms inspired by Tla’amin art and culture and 16 luxury tents. You can also stop by for a meal at 101 Bar & Grill or visit 13 Moons Marina. […]
Pre-arrival Email Tips for Independent Hotels
For a soon-to-be guest, the pre-arrival stage is filled with anticipation and a desire to make sure their upcoming stay meets their expectations, so booking confirmation, pre-stay, and check-in emails typically have high open rates. Pre-arrival emails offer great potential for building a relationship with the guest and driving incremental revenue before they even set […]
Casa Cenote
Treat yourself to a vacation at Casa Cenote. Located in Tankah Tres, Mexico, this property nestles between a freshwater cenote and a white-sand beach on the Caribbean. You can swim, snorkel, or take an introductory diving class. And they start your stay off right with a complimentary welcome cocktail! Casa Cenote has chosen our cloud-based […]
Hospitality Trends for the New Year
Many people make New Year’s resolutions for their personal lives, so why not for your business too? With 2025 just around the corner, resolve to harness hospitality trends that reflect your guests’ needs to elevate your property’s stay experience and bottom line. Bleisure Travelers and Workcations A blend of business and leisure, bleisure was coined […]
Introducing WebRezPro Version 11
Last month, we announced the official release of WebRezPro Version 11 (v11), and the response has been overwhelmingly positive! This major software upgrade significantly improves task flow, enhances customization, and drives more bookings. The timing couldn’t be better. As the hotel industry rebounds with impressive growth, operators face new challenges—including labor shortages, rising costs, and […]
Sunset Inn
Pull off the highway at Sunset Inn for a clean, quiet stay. Located in Esterhazy, Saskatchewan, this property offers comfortable rooms for a reasonable price and includes flexible long-term rates for workers. The bathrooms are new, and the parking is free! Sunset Inn has chosen our cloud-based WebRezPro Property Management System to help run their […]
An Independent Hotelier’s Guide to Intergenerational Travel
According to an IMG customer survey, 35 percent of families expected to take an intergenerational trip in 2024. Intergenerational travel refers to multiple generations of a family—from boomer to baby—traveling together, and it’s going strong. Accommodations can enhance both their guest experiences and their profits by embracing this trend. Here’s how. Beach Vacations The beach […]
5 Ways Automation Improves Your Hotel Housekeeping Operations
Housekeeping teams often work under intense pressure, so it’s essential to support them by providing the right tools—tools that ease their workload, help them maintain high standards, and promote their well-being. Here are five ways automated software streamlines hotel housekeeping operations. Improves Communication Hospitality housekeeping software improves interdepartmental communication by providing real-time information. Housekeepers are […]
