WebRezPro is proud to announce that we have been recognized as a leading 2024 software brand across Gartner Digital Markets in their hotel management and vacation rental categories, with badges from Capterra, Software Advice, and GetApp.
Leading brands are decided based on a variety of factors including popularity, usability, and user reviews.
WebRezPro consistently stood out across the Gartner reports for customer support, value for money, and ease of use.
Customer Support: Our company is known for its awesome customer support—not just through sign-up, but all the way. Developed and supported by an entirely in-house team, WebRezPro comes with five hours of complimentary training at onboarding and a detailed user manual with step-by-step videos available on demand. Ongoing customer support is also included and there when you need it; our average phone answer speed is only 13 seconds, and 95.6 percent of issues are resolved with that first phone call.
Value for Money: At WebRezPro, there are no setup fees, and you can cancel at any time with 30 days’ written notice. The system is available for a monthly subscription fee, based on the number of rooms, so you only pay for what you need. There is no additional fee for customer support or for reservations made through our online booking engine—and all properties receive a complimentary payment gateway integration.
Ease of Use: The system manages every aspect of lodging operations, including reservations, housekeeping, accounting, guest communication, and more. But that doesn’t mean it’s complicated. We recognize that our users are hospitality experts, not necessarily technology experts, and have designed the system accordingly. Navigation is logical, and there are multiple ways to reach any key function. We also integrate with over 130 (and counting) software options, allowing clients to custom design their ideal tech stack and increase automation to make operations even easier.
Capterra Shortlist
WebRezPro made the 2024 Capterra Shortlist for the Vacation Rental category, recognized as a top product based on user ratings and popularity.
“Set up was easy to get started. Integrations are handled professionally. They’ve been easy to work with and respond quickly to support escalations.”
“I like the functionality that WebRezPro has to offer. They have an interactive map, integrations to our other booking systems like airbnb, expedia, and booking.com Setting up allocations are pretty simple, once you walk through it. Reservations are easy to make, and i like how they have videos on how to if you get stuck.”
Software Advice FrontRunners
WebRezPro was recognized on the 2024 Software Advice FrontRunners lists in both the Vacation Rental and Hotel Management categories, based on usability and customer satisfaction.
“It’s easy to make reservations and super easy to process payments. The instant updates the channel manager makes to booking.com and Expedia are amazing.”
“We set up WebRezPro several years ago and the one-on-one help was amazing. Customer service has always been prompt when replying to my questions with detailed steps to fix the issue.”
GetApp Category Leaders
WebRezPro achieved a spot on the 2024 GetApp Category Leaders list for both Vacation Rentals and Hotel Management categories, based on user ratings.
“Overall it’s user friendly, in regards to basic booking, reporting, and calendar use, and your customer service is at the highest level.”
“The software is great to use. Basically point and click. Great integration with payments and customers.”
Our recognition in these prestigious reports is testament to our commitment to delivering a high-quality solution that meets the needs of a wide range of accommodation providers. It also serves as a valuable endorsement for operators looking for effective software solutions.
We have always strived to support our clients to make their operations not only more efficient, but better overall, and so we are thrilled that WebRezPro has been recognized as a top-rated product on all Gartner Digital Markets sites, with an overall rating of 4.6 out of 5. Thank you to our users for supporting us in turn with great ratings and reviews!
