PMS Software Blog
Hospitality software, technology & trends
Explore the latest trends in hospitality technology. The WebRezPro PMS software blog provides hoteliers, innkeepers and property managers with actionable tips on how to improve occupancy rates, guest satisfaction, and the bottom line, as well as success stories from our global client base.

The Charles Napa Valley
Book a boutique stay at The Charles Napa Valley. Located in Northern California wine country, this inclusive property is perfect for exploring the nearby vineyards. Guests can also sample fine dining, shop downtown, and attend top-tier musical events. The Charles Napa Valley

9 Simple Amenities That Elevate Your Hotel
Amenities are often used to surprise and delight guests with elevated touches they weren’t anticipating. Such amenities don’t have to break the bank. A well-laid-out room with the basics in place and a bit of extra thoughtfulness is enough to make guests

How Can Hotels Reduce Check-in Times?
Check-in forms a critical part of the guest experience and presents an opportunity to signal a smooth, enjoyable stay ahead. A guest’s first impression is formed the moment they step into your lobby… and that feeling lingers long after they’ve checked out.

WebRezPro Awarded Expedia Group Preferred Partner Status for 2026
We’re officially among the best in hotel technology! We’re proud to announce that WebRezPro has again achieved Expedia Group Preferred Connectivity Partner status for 2026 in recognition of our outstanding results on various technical and performance metrics. What Does Preferred Connectivity Partner

Pre-arrival Communication Mistakes to Avoid
Effective pre-arrival communication streamlines the guest journey, solidifies brand identity, and drives revenue through targeted upselling. However, while thoughtful touchpoints build anticipation and clarify expectations, fragmented or irrelevant messaging creates friction and undermines your professional image. To maintain guest confidence and ensure

Corsair & Cross Rip Oceanfront Resort
Bring your family to stay at Corsair & Cross Rip Oceanfront Resort. Located in Dennis Port, Massachusetts, this affordable beachside resort has pools, game rooms, cafes, and more–everything you need for summer fun. There’s even free HBO! Corsair & Cross Rip Oceanfront

Top Tips for Taking Reservations at the Front Desk
Today’s travelers prefer digital booking channels, with 80 percent saying it’s important to complete their reservations entirely online. However, that still leaves one in five guests who choose—or need—to book through offline methods. For these guests, the front desk booking experience plays

Diamond Oaks Ranch
Make family memories at Diamond Oaks Ranch. Located in Ledbetter, Texas, this property has plenty of kids’ activities, including a swimming pool, arcade, and baseball fields for youth tournaments. Adults can always steal away to visit the beer garden or see live

How Can Hotels Increase Visibility in AI Search Results?
AI is fast becoming the first layer of travel discoverability, and some AI tools even have direct booking capabilities. These platforms permeate multiple layers of the marketing funnel. Hotels that do not appear in their recommendations risk losing brand awareness, customers, and

How to Automate Campground Operations and Boost Bookings
Camping is all about getting away from the stresses of the city and everyday life. It’s an opportunity to reconnect to nature, breathe fresh air, and still the mind—which a lot of us need these days. If you’re running a campground, chances

Tattingstone Inn
Treat yourself to a restful getaway at Tattingstone Inn in Wolfville, Nova Scotia. Guests can explore hiking trails and vineyards, sample market-fresh local cuisine, or venture out on a whale-watching excursion. The inn even serves a complimentary gourmet breakfast! Tattingstone Inn has

The Guest House at Burrowing Owl Estate Winery
Relax and unwind at The Guest House at Burrowing Owl Estate Winery in Oliver, British Columbia. Nestled in the 140-acre vineyard, the guest house has intimate fireplaces and private decks where you can gaze out over the lush view. A complimentary wine

7 Ways to Get Guests to Come Back
Repeat guests form the backbone of your customer base, providing reliable revenue year after year—it costs five to seven times less to retain an existing customer than to cultivate a new one. Because they contribute so much to your business, these loyal

Adobe Desert Boutique Motel
Book yourself a restful stay at Adobe Desert Boutique Motel. Located just minutes from Bryce Canyon and Zion National Park in Utah, this property blends beautiful vistas with clean, minimal design. Guests enjoy hidden trails and endless skies! Adobe Desert Boutique Motel

How Do I Add a Booking Engine to My Hotel Website?
A direct online booking engine attached to your website and integrated with your property management system (PMS) is crucial for gathering profitable reservations. It enables you to bypass commission fees charged by online travel agencies (OTAs) and collect rich guest data to

Ball State University Hotel
Need a place to stay on campus? Book a room at Ball State University Hotel. Located in Muncie, Indiana, this property offers affordable accommodations with free parking and easy access to the food court. You can visit one of the local museums

7 Ways to Prepare Your Hotel for Spring Break Bookings
Spring break is around the corner, and it’s no longer reserved for college students looking to perfect their keg stand. Families, solo adventurers, and even retirees plan seasonal escapes as warmer weather approaches. With these travelers come revenue opportunities. In 2025, American

10 Ways to Make a Good First Impression on Your Guests
Whether online or in person, a strong first impression drives guest engagement. Psychologists point to the primacy effect—that introductory interactions carry greater weight and remain more prominent in memory simply because they occur first. Guests with a positive initial view of your