
Parting Words from Retiring WebRezPro Sales Superstar, Jean Brockman
This week we sadly bid farewell to our regional sales superstar, Jean Brockman. Beginning her career with World Web Technologies Inc. (WWT)

This week we sadly bid farewell to our regional sales superstar, Jean Brockman. Beginning her career with World Web Technologies Inc. (WWT)

As consumers, customer service is important to most of us across the board, from retail to utilities. How many bad experiences are

Optimizing hotel occupancy and profit is an ongoing game of strategy for all types and sizes of properties. The biggest mistake is

Two years ago we wrote about mobile technology independent lodging operators should be seriously considering at that time and since then, mobile

In Part 1 of this two-part post, we covered essential features to look for in a property management system (PMS) today, from

Choosing a property management system (PMS) is an important operational decision for hoteliers and innkeepers. These days there’s a wealth of choices

Social media is an important part of an overall marketing strategy for most businesses these days — and just like any other

Based on millions of traveler reviews collected from TripAdvisor® users worldwide over the past year, TripAdvisor announced the winners of its 2017

***Guest blog from Novera Payment Solutions, a WebRezPro partner*** If your property accepts credit cards, you may think you already know everything that

Here we are — 2017 — the whole year ahead of us! Ready to make it a good one? Perhaps you have

Glamping… staycation… Brangelina (oops)… Whether or not you’re a fan of combining two different words to make one, the “bleisure” travel trend

With so much talk about the world “going mobile” it might be tempting to write it off as just another fad… only

The winners of Condé Nast Traveler’s 29th annual Readers’ Choice Awards survey were announced last week and we are very excited to

Among independent properties, cloud hospitality software has steadily gained favor over on-premise systems. Our blog post, Six Reasons Every Independent Hotel Should

Launched in 2010, Facebook-owned Instagram has approximately 500 million users and ranks as the eighth most popular social network worldwide (out of

The world’s preferred marketing and communication platform, the Internet is a boundless yet crowded space — everyone’s online. So how does a

Guest check-in is an important touchpoint between a hotel and guest. Usually the first time a guest comes face to face with

In a digitally saturated world of marketing, traditional advertising campaigns just aren’t cutting it anymore. Promotional messages come at consumers from all

In an OTA-dominated online hotel market, every property strives for more direct bookings. While OTAs and traditional travel agents are effective for

The pathways of communication between businesses and consumers have changed a lot in recent years. It wasn’t really that long ago when

Cloud hospitality technology is changing the game for independent hotels by putting the kind of technology previously reserved for the big brands

Lodgings that offer scheduled activities operate with an added layer of complexity; inventory, bookings, invoicing and reporting must be managed and tracked

Market research company eMarketer predicts that this year more than half (51.8%) of travelers who book accommodations and airfare online will do

You may have noticed that family and multi-generational travel is featured on many travel trend lists for the year ahead (like this