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Pre-arrival Email Tips for Independent Hotels
For a soon-to-be guest, the pre-arrival stage is filled with anticipation and a desire to make sure their upcoming stay meets their
For a soon-to-be guest, the pre-arrival stage is filled with anticipation and a desire to make sure their upcoming stay meets their
Interior design has a big impact on the guest experience. From colors and furniture to layout and lighting, even the smallest design
Many people make New Year’s resolutions for their personal lives, so why not for your business too? With 2025 just around the
Last month, we announced the official release of WebRezPro Version 11 (v11), and the response has been overwhelmingly positive! This major software
Breakfast is an excellent way to add value to a guest’s stay, whether they’re a road warrior looking to fuel up or
A thriving hotel depends on skilled, happy employees who deliver great customer service. Hospitality is, after all, a people business. However, recruiting
According to an IMG customer survey, 35 percent of families expected to take an intergenerational trip in 2024. Intergenerational travel refers to
***Guest post from LodgIQ, a WebRezPro partner*** In today’s dynamic and highly competitive hospitality industry, revenue managers face immense pressure. Rising operational
Both a joyful and stressful time, the holiday season brings a torrent of travelers into the market. As of 2023, 115.2 million
Housekeeping teams often work under intense pressure, so it’s essential to support them by providing the right tools—tools that ease their workload,
While mobile check-in, messaging, and other automated solutions were steadily gaining traction in hotels before Covid-19, these applications are more relevant than
With the exchange rate being favorable, many travelers have recently taken off for international destinations, but the domestic market is still going
Room service, though a classic, isn’t necessarily on its way out the door. In a Hotels.com survey, 45 percent of the properties
Offering value-added packages that combine stays with extra amenities and services is a great strategy for attracting guests and driving revenue. But
Business travel is on the road to recovery and predicted to reach 95 percent of 2019 levels by the end of 2024.
Acquiring a hotel is an exciting endeavor! It’s also a significant investment not only in terms of money but in terms of
Repeat guests enable a hotel to prosper by providing a dependable income stream. According to Skift research, 30 to 60 percent of
Short message service (SMS) marketing can bring a strong return on investment, with a 98 percent open rate. For hoteliers, it’s easier
Guests are no longer satisfied with mediocre dining options at hotels. Today’s travelers crave unique and memorable culinary experiences. A robust F&B
With Halloween approaching, the season for ghosts, ghouls, and goblins is right around the corner. It’s a great time to market to
Many of us find it difficult to make a decision among limitless options. Take streaming services, for example. The endless movies and
As a hotelier, your biggest concern is ensuring a great guest experience to attract new business and encourage repeat stays. Providing excellent
A hotel and its community prosper alongside one another. Hotels that form local partnerships and appeal to residents support the community, and
While fancy amenities, special packages, and added extras bring in bookings, it’s important not to lose focus on the essential elements of