How to Choose the Right Hotel Software Integrations
Software integrations form a critical part of your property’s operations, streamlining tasks, enhancing the guest experience, and driving revenue. Connected to your property management system through high-quality APIs (application programming interfaces), hotel software integrations encompass everything from payment processors and revenue management systems to guest engagement and housekeeping solutions. Selecting the right integration partners keeps […]
Getting to Know WebRezPro: The Tape Chart
In such a fast-paced and competitive industry as hospitality, it’s crucial for lodging operators to streamline their reservation management processes. Bookings come from a variety of sources, including online travel agencies (OTAs) and global distribution systems (GDS) as well as your direct booking channels (website, phone, email, social media, and walk-ins). To prevent overbookings and […]
How to Maximize Conversions through Your Hotel Online Booking Engine
A seamless and intuitive online booking process is key to increasing direct bookings through your property’s website. Choosing a modern, secure, and mobile-friendly online booking engine (OBE) is just the first step—optimizing it for conversions is where the real magic happens. From branding your booking engine to adding compelling images and ensuring accessibility, there are […]
WebRezPro Awarded Expedia Group 2025 Preferred Partner Status
We’re proud to announce that WebRezPro has achieved Expedia Group Preferred Connectivity Partner status for 2025 in recognition of our remarkable results on various technical and performance metrics. With this status, WebRezPro helps shape future products and gains early access to tools and features that assist lodging operators to expand their business. Preferred status is […]
An Independent Hotelier’s Guide to Easy Group Bookings
Filling multiple rooms on a single reservation, group bookings are a cost-effective way to boost occupancy, especially during quieter periods. These guests often require more than just a place to stay, including catering services, meeting spaces, and additional amenities, making group reservations a lucrative opportunity for lodging operators. Group bookings were traditionally the territory of […]
WebRezPro Ranks 2nd in Hotel Tech Report’s Best Places to Work 2025
We’re excited to announce that WebRezPro has ranked in second place on Hotel Tech Report’s 10 Best Places to Work list, rising above stiff competition for the fourth year running. Ten winners are chosen from a pool of over 2,000 software companies, based on five criteria: WebRezPro scored a 10/10 in each category. Every year, […]
Introducing WebRezPro Version 11
Last month, we announced the official release of WebRezPro Version 11 (v11), and the response has been overwhelmingly positive! This major software upgrade significantly improves task flow, enhances customization, and drives more bookings. The timing couldn’t be better. As the hotel industry rebounds with impressive growth, operators face new challenges—including labor shortages, rising costs, and […]
5 Ways Automation Improves Your Hotel Housekeeping Operations
Imagine an elegant swan smoothly gliding across a lake. But what the swan’s admirers don’t see is the swan’s legs paddling under the water, steadily working to keep the swan afloat. Now let’s imagine that a hotel is the swan we see and admire, while the hotel’s housekeeping staff is the swan’s legs; they are […]
Getting to Know WebRezPro: Housekeeping Report
Many things are evolving in the hospitality industry, but one thing that will never change is the essential role housekeeping plays in the operation of a successful property. As one of the most significant contributors to guest satisfaction, cleanliness is a top priority for any lodging provider. Supporting staff with the right tools for managing […]
Congrats to Our WebRezPro Clients Who Made Tripadvisor’s Best of the Best List!
Every year Tripadvisor announces the “best of the best” in a variety of travel industry categories based on ratings and reviews over twelve months. These winners are chosen by the most important decision makers—the guests—and have made it to the top one percent of Tripadvisor listings. We’re excited to announce that several WebRezPro clients are […]
Boost Revenue with Mother’s Day Packages
With Mother’s Day coming up, many properties are enticing moms to stay and play (and brunch!) with special offerings. Like other popular holidays such as Easter, Black Friday, Christmas, and of course Father’s Day, it’s a great opportunity to generate attention and occupancy through value-added packages and activities. Packages Value-added packages are about more than […]
3 Ways a Cloud PMS Improves Internal Communication
Both management and hotel staff need access to current, accurate information about the property. For instance, the accounting department needs metrics, such as RevPAR and gross operating profit, while the front desk has to know which rooms are safe to check guests into (lest the guest end up in a room with someone else’s dental […]
How Hotels Can Harness Popular Culture to Make Money
Have you heard of Taylor Swift? Of course. But have you heard of the Swift Effect? CNN recently reported on the phenomenon of the effect Taylor Swift’s Eras Tour is having on the travel industry. As airlines increase seats to locations to coincide with concert dates (bringing enormous wave after wave of Swifties to the […]
Five Habits of a Successful Hotelier
Whether you’ve been running a hotel for decades or are brand new to the game, reflecting on your practices as a hotelier is always a valuable exercise. Nobody’s perfect, but taking the time to consider your methods and improve where you can points you in that direction. Curious if you’re doing everything in your power […]
Data Power! How to Use Your PMS to Drive Bookings
Marketing efforts are usually front of mind when it comes to boosting bookings, but what’s behind a good marketing strategy? In more ways than one, your property management system (PMS) is at the heart of driving reservations—not just managing them. We’re not only talking about decreasing rates when occupancy is low; the secret to generating […]
Take Direct Bookings through Facebook
With three billion monthly users, Facebook is the place to be on the internet. The social media giant cannot be ignored by any business that wants to engage with customers. Chances are you already invest plenty of energy into cultivating your property’s Facebook presence, and we think that’s great! Now it’s time to get an […]
How to Compose the Perfect Hotel Booking Confirmation Email
Your booking confirmation email lets guests know you’ve received their booking, have all their details correct, and that there will be a place for them when they arrive. It’s that little bit of reassurance they need that everything went smoothly. But booking confirmation emails do more than simply confirm a guest’s booking. It’s your first […]
9 Great Guest Activities Any Hotel Can Offer
One of the best ways to boost your hotel’s bottom line is to offer activity packages and add-ons. Not only do they provide an opportunity to increase your TRevPar, they give guests more of an experience at your hotel. People have returned to travel in droves, but today’s guests don’t just want a place to […]
How a Cloud PMS Generates Repeat Bookings
Growing a loyal customer base is great for business. (This goes for any industry, not just hospitality.) Bringing past guests back not only costs less than acquiring new ones, but loyal customers tend to spend more too. In addition, they advocate for your property, recommending it to their friends and family and sharing their stay […]
5 Ways WebRezPro Makes Managing Properties with Boat Slips a Breeze
WebRezPro is a popular choice for properties that offer a mix of accommodation, like hotel rooms with cabins, camping sites, and boat slips! Our flexible software makes managing unique inventory setups easy, with customizable rates, policies, and reporting. If you’re looking for property management software that helps maximize revenue from your boat slips alongside your […]
Capture More Bookings with Expedia Mobile Promotions
Statistics show 86 percent of the global population owns a smartphone. Mobile phones are everywhere, and travelers use them to book trips and stays. In fact, 54 percent of Expedia Group travelers book on mobile devices (Expedia Group internal data, 2021-2022). How can you ensure their searches find you? Target On-the-go Travelers To get found […]
20 Years Strong: WebRezPro Celebrates Major Milestone
This year (2023) WebRezPro celebrates its 20th anniversary as a leading cloud property management system for independent properties of all shapes and sizes, including hotels, motels, inns, vacation rentals, and even kennels (it’s no problem if your guests go woof!). We’re proud to cross this milestone with over 2,000 client properties in 45 countries and […]
How Hotel Management Software Helps Attract New Guests
Cloud property management systems (PMS) streamline daily operations and customer service delivery, which results in satisfied guests and repeat business. Most lodging operators understand how the level of efficiency and personalization facilitated by modern hotel management software turns first-time guests into loyal customers—but it’s also important to know how a cloud PMS brings those first-timers […]
Food for Thought: Hotel F&B Trends
Food and beverage (F&B) preferences are highly individual, so how do hotels meet the specific demands of each guest? The answer is to creatively adapt current hospitality and food service trends to your F&B offerings, resulting in a unique, timeless, and relevant experience for your guests. A New Room Service Experience Prior to and during […]
