The Quick Guide to PMS Integration
Data integration has always been a core concept of hotel property management systems (PMS). From front desk to housekeeping to accounting, the PMS connects hotel departments and serves as a central point of control, automating processes and eliminating the need to manually consolidate information across operations. But most hotels work with numerous key tech systems […]
A Shoulder Season Checklist for Independent Hoteliers
Shoulder season is gearing up with more guests than ever willing to be flexible with their dates and stretch their vacations into fall in search of a deal. Post-pandemic, with more people ready to travel and able to work remotely, shoulder season is no longer the sleepy catch-up period it used to be. Make sure […]
Are You Making the Most of Your OTA Profiles?
You probably have mixed feelings about Online Travel Agencies (OTAs) like Expedia and Booking.com. On the one hand, they bring in a significant number of bookings and offer beneficial exposure. On the other hand, they take a 15-30% cut of revenue. The truth is, despite the steep commissions, OTAs are a critical part of a […]
Repackaging Hotel Packages
Every hotelier wants to add revenue, whether you’re looking to increase direct bookings, lift your ADR, or find the right promotional rates. But you’ll need more than four walls and a reasonably priced bed to keep your guests coming back. The advice you’ll find time and again is to create value-added packages, so we thought […]
Hotel Amenities: What Today’s Guests Look For When Booking Accommodation
To win guest loyalty, hoteliers have always needed to offer more than a place to sleep. Whether it is valet parking, room service, or an on-site spa, hotels rely on extra amenities to appeal to customers. This hasn’t changed post-pandemic. After two years of sitting around in sweatpants, trying to muster the energy to microwave […]
Here Come the Baby Boomers. Is Your Hotel Ready?
There’s been much ado about Millennials (born early 1981 through 1996)—and for good reason. As the largest generation in the U.S., tech-savvy Millennials have driven the evolution of hospitality (think online presence, mobile apps, social media, and personalized experiences). However, in our warranted efforts to please the young people, we must be careful not to […]
Social Responsibility in the Hospitality Industry: What You Can Do and Why You Should
Most people want to make the world a better place. And most guests want to stay in lodgings that help do this, whether it’s through a new green initiative or a facemask donation program. Here’s how you can become more socially responsible and benefit your community and your brand at the same time. Sustainability Guests […]
John Henry’s Marina & Resort
John Henry’s Marina & Resort boasts a stunning Pender Harbour location in beautiful British Columbia. The resort offers oceanfront accommodations including fully equipped cottages and four-bedroom houses, as well as full and partially serviced RV sites. This Sunshine Coast resort also offers a full service marina with year round moorage, a general store and a […]
6 Tips for Reopening Your Hotel to Meetings and Events
With COVID-19 vaccines rolling out, travel confidence is slowly returning. That’s great news, but many hotels rely on more than just room sales to generate revenue. In addition to finding ways to safely get heads back in beds, hoteliers need to make a plan to safely start tapping back into their other major revenue streams, […]
Getting to Know WebRezPro: Vacation Rental Management
While travel demand has plummeted due to COVID-19, demand for vacation rentals is strengthening as travelers begin to venture out again. Vacation rentals offer guests seclusion, which is important to cautious travelers in a world of social distancing. COVID-19 has also had an effect on guest expectations. High expectations of cleanliness, streamlined check-in processes, and […]
Belvada Hotel
The Belvada Hotel is an historic Tonopah, Nevada, historic landmark that has been beautifully restored and now houses 40 brand new guest rooms and suites. All accommodation types feature luxurious linens, free WiFi, flat-screen TVs and are furnished with hand-picked brass finishes, and some rooms are also pet friendly! The Belvada Hotel has chosen to […]
Neal’s Lodges
Founded in 1926 and located in Concan in Texas Hill Country, Neal’s Lodges is a fantastic vacation destination on the Frio River. The property offers 81 cabins, 10 lodges, 17 condos, 9 RV sites and 16 tenting sites. Additional onsite amenities include a country store and gift shop, a swimming hole and tube rentals. During […]
Lake Pleasant Lodge
Residing on the shores of beautiful Lake Pleasant in the heart of the village of Speculator, Lake Pleasant Lodge offers awesome lakefront lodging in New York’s Adirondacks. The lodge is home to modern 11 guest rooms and suites with spectacular views of the lake and mountains and each unit is equipped with free WiFi, refrigerators and […]
How to Create a Welcoming Hotel Lobby During COVID-19
From happy hour to work stations, communal coffee to business socials, recent years have transformed hotel lobbies into social hubs. But, with COVID-19, many hotels have traded in the hub-bub for hub-blah. Yet your lobby remains as the heart of your hotel. With a little ingenuity and sanitized elbow grease, you can still create a […]
Use Guest Data to Boost Business and Elevate the Guest Experience
From booking to check-out, every guest transaction with your hotel gathers valuable data that can be used to boost your business and bring the travel experience to the next level. Here’s how you can harness your data to learn more about your guest base and cater to every individual preference, request, and need: Reservation Data […]
Mountain Lake Lodge
Located just 5 miles south of the beautiful and vibrant village of Bigfork, Montana, Mountain Lake Lodge sits above pristine Flathead Lake with breathtaking views of the lake and surrounding Rocky Mountains. The lodge offers 30 fireplace suites equipped with free WiFi, Jacuzzis and either a deck or a patio. Additional amenities include an infinity […]
Chebucto Inn
Located in the coastal city of Halifax, Nova Scotia, the Chebucto Inn delivers a retro motel experience with a family touch. The motel offers newly renovated guest rooms all boasting free WiFi, modern bedding, flat-screen TVs and air conditioning. Guests and locals enjoy dining at the Lady Hammond Grill, a classic Canadiana diner with a little […]
3 Tips for Essential COVID-19 Pre-Arrival Hotel Messaging
Pre-arrival messaging is an essential step in your customers’ journeys. Never has this been truer than during these COVID-19 times. Coronavirus updates change from day to day—and sometimes from hour to hour. As a result, accommodation cancellations are at an all-time high. So keep reading! If you’re looking for how to write an email to […]
Azul Paradise
Situated in the dreamy vacation destination of Bocas del Toro, Panama, Azul Paradise Hotel & Resort offers several types of accommodation including over-the-water bungalows, a boutique hotel and beach villas. Guests enjoy the pristine beaches, lush jungles, colorful reefs, delicious food and fresh-caught fish. Azul Paradise has just started using our cloud-based WebRezPro Property Management System […]
Rawdon Golf Resort
Located just over an hour’s drive from Montreal, Quebec, Rawdon Golf Resort is the perfect vacation destination no matter what the season! The resort is home to a 10-room luxury hotel that offer breathtaking views of the lake or golf course and feature amenities like free WiFi, gas fireplaces and air conditioning. Additional resort amenities […]
10 Benefits of Having Online Registration at Your Hotel
***Guest post from Akia, a WebRezPro partner*** What is online check-in? While traditional registration involves filling out forms at the front desk, online check-in is a streamlined way to welcome guests. Hotel online check-in enables guests to complete a contactless check-in process before they arrive at the hotel. This process enables guests to either skip […]
Hotel Roslyn
Located in Roslyn, Washington, Hotel Roslyn is a boutique hotel in the heart of the Central Cascades. A variety of room types are available including some that are pet friendly, and amenities abound like free WiFi, keyless entry, kitchenettes, smart TVs and integrated USB charging ports. Hotel Roslyn has just started using our cloud-based WebRezPro […]
Ainsworth Hot Springs Resort
Located between Nelson and Kaslo in British Columbia’s Interior region, Ainsworth Hot Springs Resort is the ideal vacation destination for those looking for natural hot springs, fine cuisine, breathtaking lake views and comfortable accommodations. Known for its hot springs and caves, Ainsworth has long attracted visitors longing to enjoy its soothing waters. The onsite hotel […]
Union + Post
Union + Post is a boutique hotel and restaurant set in New York’s Northern Catskills. Located in Windham, NY, this hotel is a four season destination that is within walking distance of Windham Mountain Resort and offers easy access to skiing, biking and hiking, depending on the season. Accommodation is provided in modern guest rooms […]
